This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1868544 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1868544 Title: Missing wireless network interface after kernel 5.3.0-43 installed Status in linux package in Ubuntu: Incomplete Bug description: I apologize if this is a repeat of the bug I filed a couple of days ago, but I don't see on launchpad that it shows I filed a bug, so I am filling another. Also didn't know what to file the bug under so I chose network-manager. It appears to be a bug with kernel 5.3.0-43. I updated to latest kernel: initrd.img-5.3.0-43-generic and find that my network is in airplane mode. ifconfig shows there is no wireless interface setup. When I go back to kernel 5.3.0-42 everything is working correctly. I am using an HP laptop. I can see the wireless network controller with lshw: lshw -C network *-network description: Ethernet interface product: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller vendor: Realtek Semiconductor Co., Ltd. physical id: 0 bus info: pci@0000:02:00.0 logical name: eno1 version: 15 serial: b4:b6:86:e7:67:29 size: 100Mbit/s capacity: 1Gbit/s width: 64 bits clock: 33MHz capabilities: pm msi pciexpress msix bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=r8169 duplex=full firmware=rtl8168h-2_0.0.2 02/26/15 ip=192.168.1.108 latency=0 link=yes multicast=yes port=MII speed=100Mbit/s resources: irq:38 ioport:e000(size=256) memory:fe904000-fe904fff memory:fe900000-fe903fff *-network description: Network controller product: Dual Band Wireless-AC 3168NGW [Stone Peak] vendor: Intel Corporation physical id: 0 bus info: pci@0000:03:00.0 version: 10 width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list configuration: driver=iwlwifi latency=0 resources: irq:43 memory:fe800000-fe801fff lspci |grep Network 03:00.0 Network controller: Intel Corporation Dual Band Wireless-AC 3168NGW [Stone Peak] (rev 10) iwconfig lo no wireless extensions. eno1 no wireless extensions. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: network-manager 1.20.4-2ubuntu2.2 ProcVersionSignature: Ubuntu 5.3.0-43.36-generic 5.3.18 Uname: Linux 5.3.0-43-generic x86_64 ApportVersion: 2.20.11-0ubuntu8.7 Architecture: amd64 Date: Mon Mar 23 05:37:31 2020 IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback InstallationDate: Installed on 2018-11-30 (479 days ago) InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3) IwConfig: eno1 no wireless extensions. lo no wireless extensions. NetworkManager.state: [main] NetworkingEnabled=true WirelessEnabled=true WWANEnabled=true ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash RfKill: 0: hci0: Bluetooth Soft blocked: yes Hard blocked: no SourcePackage: network-manager UpgradeStatus: No upgrade log present (probably fresh install) modified.conffile..etc.NetworkManager.conf.d.default-wifi-powersave-on.conf: [connection] wifi.powersave = 2 mtime.conffile..etc.NetworkManager.conf.d.default-wifi-powersave-on.conf: 2018-11-29T22:07:37.505878 nmcli-dev: DEVICE TYPE STATE IP4-CONNECTIVITY IP6-CONNECTIVITY DBUS-PATH CONNECTION CON-UUID CON-PATH eno1 ethernet connected full limited /org/freedesktop/NetworkManager/Devices/2 Wired connection 1 b6cda306-c004-3fd6-89b9-1be0460aa25d /org/freedesktop/NetworkManager/ActiveConnection/1 lo loopback unmanaged unknown unknown /org/freedesktop/NetworkManager/Devices/1 -- -- -- nmcli-nm: RUNNING VERSION STATE STARTUP CONNECTIVITY NETWORKING WIFI-HW WIFI WWAN-HW WWAN running 1.20.4 connected started full enabled enabled enabled enabled enabled To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1868544/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp