apport information ** Tags added: apport-collected
** Description changed: On a fresh Ubuntu 19.10 install with the Linux kernel updated to 5.3.0 (via proposed-packages), no sound card detected (CPU: Intel i7-1065G). Relevant dmesg output: ``` [ 4.544994] sof-audio-pci 0000:00:1f.3: Direct firmware load for intel/sof/sof-icl.ri failed with error -2 [ 4.544997] sof-audio-pci 0000:00:1f.3: error: request firmware intel/sof/sof-icl.ri failed err: -2 [ 4.544999] sof-audio-pci 0000:00:1f.3: error: failed to load DSP firmware -2 [ 4.545000] sof-audio-pci 0000:00:1f.3: error: sof_probe_work failed err: -2 ``` ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.3.0-42.34-generic 5.3.18 Uname: Linux 5.3.0-42-generic x86_64 ApportVersion: 2.20.11-0ubuntu8.5 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: GNOME Date: Mon Mar 2 20:47:33 2020 InstallationDate: Installed on 2020-02-28 (3 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/25/2019 dmi.bios.vendor: AMI dmi.bios.version: F.11 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 86FA dmi.board.vendor: HP dmi.board.version: 87.44 dmi.chassis.type: 31 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAMI:bvrF.11:bd12/25/2019:svnHP:pnHPSpectrex360Convertible13-aw0xxx:pvr:rvnHP:rn86FA:rvr87.44:cvnHP:ct31:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Spectre dmi.product.name: HP Spectre x360 Convertible 13-aw0xxx dmi.product.sku: 8NF08EA#ABU dmi.sys.vendor: HP + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu18 + Architecture: amd64 + AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: + CurrentDesktop: GNOME + DistroRelease: Ubuntu 20.04 + InstallationDate: Installed on 2020-02-28 (6 days ago) + InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) + MachineType: HP HP Spectre x360 Convertible 13-aw0xxx + Package: linux (not installed) + ProcFB: 0 i915drmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-14-generic root=UUID=4934ba68-d847-4a31-8844-10f79fcaab92 ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 + RelatedPackageVersions: + linux-restricted-modules-5.4.0-14-generic N/A + linux-backports-modules-5.4.0-14-generic N/A + linux-firmware 1.186 + Tags: focal + Uname: Linux 5.4.0-14-generic x86_64 + UpgradeStatus: Upgraded to focal on 2020-03-04 (0 days ago) + UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 12/25/2019 + dmi.bios.vendor: AMI + dmi.bios.version: F.11 + dmi.board.asset.tag: Base Board Asset Tag + dmi.board.name: 86FA + dmi.board.vendor: HP + dmi.board.version: 87.44 + dmi.chassis.type: 31 + dmi.chassis.vendor: HP + dmi.chassis.version: Chassis Version + dmi.modalias: dmi:bvnAMI:bvrF.11:bd12/25/2019:svnHP:pnHPSpectrex360Convertible13-aw0xxx:pvr:rvnHP:rn86FA:rvr87.44:cvnHP:ct31:cvrChassisVersion: + dmi.product.family: 103C_5335KV HP Spectre + dmi.product.name: HP Spectre x360 Convertible 13-aw0xxx + dmi.product.sku: 8NF08EA#ABU + dmi.sys.vendor: HP ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1865571/+attachment/5333811/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1865571 Title: Sound card not detected on HP Spectre x360 13-aw0xxx Status in linux package in Ubuntu: Confirmed Bug description: On a fresh Ubuntu 19.10 install with the Linux kernel updated to 5.3.0 (via proposed-packages), no sound card detected (CPU: Intel i7-1065G). Relevant dmesg output: ``` [ 4.544994] sof-audio-pci 0000:00:1f.3: Direct firmware load for intel/sof/sof-icl.ri failed with error -2 [ 4.544997] sof-audio-pci 0000:00:1f.3: error: request firmware intel/sof/sof-icl.ri failed err: -2 [ 4.544999] sof-audio-pci 0000:00:1f.3: error: failed to load DSP firmware -2 [ 4.545000] sof-audio-pci 0000:00:1f.3: error: sof_probe_work failed err: -2 ``` ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.3.0-42.34-generic 5.3.18 Uname: Linux 5.3.0-42-generic x86_64 ApportVersion: 2.20.11-0ubuntu8.5 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: GNOME Date: Mon Mar 2 20:47:33 2020 InstallationDate: Installed on 2020-02-28 (3 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/25/2019 dmi.bios.vendor: AMI dmi.bios.version: F.11 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 86FA dmi.board.vendor: HP dmi.board.version: 87.44 dmi.chassis.type: 31 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAMI:bvrF.11:bd12/25/2019:svnHP:pnHPSpectrex360Convertible13-aw0xxx:pvr:rvnHP:rn86FA:rvr87.44:cvnHP:ct31:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Spectre dmi.product.name: HP Spectre x360 Convertible 13-aw0xxx dmi.product.sku: 8NF08EA#ABU dmi.sys.vendor: HP --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: GNOME DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-02-28 (6 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: HP HP Spectre x360 Convertible 13-aw0xxx Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-14-generic root=UUID=4934ba68-d847-4a31-8844-10f79fcaab92 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 RelatedPackageVersions: linux-restricted-modules-5.4.0-14-generic N/A linux-backports-modules-5.4.0-14-generic N/A linux-firmware 1.186 Tags: focal Uname: Linux 5.4.0-14-generic x86_64 UpgradeStatus: Upgraded to focal on 2020-03-04 (0 days ago) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/25/2019 dmi.bios.vendor: AMI dmi.bios.version: F.11 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 86FA dmi.board.vendor: HP dmi.board.version: 87.44 dmi.chassis.type: 31 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAMI:bvrF.11:bd12/25/2019:svnHP:pnHPSpectrex360Convertible13-aw0xxx:pvr:rvnHP:rn86FA:rvr87.44:cvnHP:ct31:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Spectre dmi.product.name: HP Spectre x360 Convertible 13-aw0xxx dmi.product.sku: 8NF08EA#ABU dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1865571/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
