This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1863880 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete ** Changed in: linux (Ubuntu Bionic) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1863880 Title: Another Dell AIO backlight issue Status in linux package in Ubuntu: Incomplete Status in linux-oem-osp1 package in Ubuntu: New Status in linux source package in Bionic: Incomplete Status in linux-oem-osp1 source package in Bionic: New Status in linux source package in Eoan: New Status in linux source package in Focal: Incomplete Bug description: [Impact] The scalar which control the backlight sometimes doesn't respond the first command, so driver can't determinate whether this scalar is in charge of the backlight. [Fix] Move the retry block not only to read the response, but also includes write command, so that it re-send the command, too. [Test] Verified on the buggy Dell AIO, it passes 30 times and should be more reliable. [Regression Potential] Low, there is no code flow change, just move the retry block to include both write and read command. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1863880/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp