Public bug reported:

Ubuntu 18.04

Report if from Linux Mint 19.3 but the same situation is with Ubuntu
18.04

Linux cannot access EDID information from VGA port and it offers maximum
resolution of 1024x768, that is not too much for 24" monitor. When I
connect VGA monitor to other PC with Nvidia card (cuda driver, GPU for
games), it works OK. When I run Windows in this PC, it is OK, monitor is
properly detected and resolution set correctly. Problem is only with
boards with Intel video chips, those are Linux unfriendly.

This is report from nice mini PC, HP EliteDesk 800 G1 USDT.
Until this bug is fixed you cannot expect that people will use these office PCs 
with Linux...

$ sudo inxi -F
System:
  Host: elite Kernel: 5.3.0-28-generic x86_64 bits: 64 
  Desktop: Cinnamon 4.4.8 Distro: Linux Mint 19.3 Tricia 
Machine:
  Type: Desktop System: Hewlett-Packard product: HP EliteDesk 800 G1 USDT 
  v: N/A serial: CZC611B2GK 
  Mobo: Hewlett-Packard model: 18E5 serial: CZCxxxxxxx UEFI: Hewlett-Packard 
  v: L01 v02.75 date: 05/04/2018 
CPU:
  Topology: Quad Core model: Intel Core i5-4590S bits: 64 type: MCP 
  L2 cache: 6144 KiB 
  Speed: 799 MHz min/max: 800/3700 MHz Core speeds (MHz): 1: 798 2: 798 
  3: 798 4: 798 
Graphics:
  Device-1: Intel Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics 
  driver: i915 v: kernel 
  Display: server: X.Org 1.19.6 driver: modesetting unloaded: fbdev,vesa 
  resolution: 1024x768~60Hz 
  OpenGL: renderer: Mesa DRI Intel Haswell Desktop v: 4.5 Mesa 19.2.8 
Audio:
  Device-1: Intel Xeon E3-1200 v3/4th Gen Core Processor HD Audio 
  driver: snd_hda_intel 
  Device-2: Intel 8 Series/C220 Series High Definition Audio 
  driver: snd_hda_intel 
  Sound Server: ALSA v: k5.3.0-28-generic 
Network:
  Device-1: Intel Ethernet I217-LM driver: e1000e 
  IF: eno1 state: up speed: 100 Mbps duplex: full mac: ec:b1:d7:72:ea:cd 
Drives:
  Local Storage: total: 232.89 GiB used: 37.68 GiB (16.2%) 
  ID-1: /dev/sda vendor: SanDisk model: SDSSDH3250G size: 232.89 GiB 
Partition:
  ID-1: / size: 227.74 GiB used: 37.68 GiB (16.5%) fs: ext4 dev: /dev/sda2 
Sensors:
  System Temperatures: cpu: 36.0 C mobo: N/A 
  Fan Speeds (RPM): N/A 
Info:
  Processes: 217 Uptime: 19m Memory: 15.53 GiB used: 1.29 GiB (8.3%) 
  Shell: bash inxi: 3.0.32

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New

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https://bugs.launchpad.net/bugs/1863248

Title:
  Intel display driver cannot read EDID from VGA monitor

Status in linux package in Ubuntu:
  New

Bug description:
  Ubuntu 18.04

  Report if from Linux Mint 19.3 but the same situation is with Ubuntu
  18.04

  Linux cannot access EDID information from VGA port and it offers
  maximum resolution of 1024x768, that is not too much for 24" monitor.
  When I connect VGA monitor to other PC with Nvidia card (cuda driver,
  GPU for games), it works OK. When I run Windows in this PC, it is OK,
  monitor is properly detected and resolution set correctly. Problem is
  only with boards with Intel video chips, those are Linux unfriendly.

  This is report from nice mini PC, HP EliteDesk 800 G1 USDT.
  Until this bug is fixed you cannot expect that people will use these office 
PCs with Linux...

  $ sudo inxi -F
  System:
    Host: elite Kernel: 5.3.0-28-generic x86_64 bits: 64 
    Desktop: Cinnamon 4.4.8 Distro: Linux Mint 19.3 Tricia 
  Machine:
    Type: Desktop System: Hewlett-Packard product: HP EliteDesk 800 G1 USDT 
    v: N/A serial: CZC611B2GK 
    Mobo: Hewlett-Packard model: 18E5 serial: CZCxxxxxxx UEFI: Hewlett-Packard 
    v: L01 v02.75 date: 05/04/2018 
  CPU:
    Topology: Quad Core model: Intel Core i5-4590S bits: 64 type: MCP 
    L2 cache: 6144 KiB 
    Speed: 799 MHz min/max: 800/3700 MHz Core speeds (MHz): 1: 798 2: 798 
    3: 798 4: 798 
  Graphics:
    Device-1: Intel Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics 
    driver: i915 v: kernel 
    Display: server: X.Org 1.19.6 driver: modesetting unloaded: fbdev,vesa 
    resolution: 1024x768~60Hz 
    OpenGL: renderer: Mesa DRI Intel Haswell Desktop v: 4.5 Mesa 19.2.8 
  Audio:
    Device-1: Intel Xeon E3-1200 v3/4th Gen Core Processor HD Audio 
    driver: snd_hda_intel 
    Device-2: Intel 8 Series/C220 Series High Definition Audio 
    driver: snd_hda_intel 
    Sound Server: ALSA v: k5.3.0-28-generic 
  Network:
    Device-1: Intel Ethernet I217-LM driver: e1000e 
    IF: eno1 state: up speed: 100 Mbps duplex: full mac: ec:b1:d7:72:ea:cd 
  Drives:
    Local Storage: total: 232.89 GiB used: 37.68 GiB (16.2%) 
    ID-1: /dev/sda vendor: SanDisk model: SDSSDH3250G size: 232.89 GiB 
  Partition:
    ID-1: / size: 227.74 GiB used: 37.68 GiB (16.5%) fs: ext4 dev: /dev/sda2 
  Sensors:
    System Temperatures: cpu: 36.0 C mobo: N/A 
    Fan Speeds (RPM): N/A 
  Info:
    Processes: 217 Uptime: 19m Memory: 15.53 GiB used: 1.29 GiB (8.3%) 
    Shell: bash inxi: 3.0.32

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