This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1862885 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete ** Changed in: linux (Ubuntu Bionic) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1862885 Title: Sometimes can't adjust brightness on Dell AIO Status in linux package in Ubuntu: Incomplete Status in linux-oem-osp1 package in Ubuntu: New Status in linux source package in Bionic: Incomplete Status in linux-oem-osp1 source package in Bionic: New Status in linux source package in Eoan: New Status in linux source package in Focal: Incomplete Bug description: [Impact] We already added retry on the backlight driver, but the scalar have to take some time to activate panel during booting up, and 2 seconds seem doesn't enough. So, it sometimes fails to get the response from scalar. [Fix] Enlarge the retry time from 2 seconds to 5 seconds. We didn't observe the response time longer than 3 seconds, but to be more confident, enlarge the value to 5 seconds. [Test] Verified on new Dell AIO platform. [Regression Potential] Low, increase the retry times doesn't hurt anything. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1862885/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp