This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1859342 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1859342 Title: Elantech Touchpad not working Status in linux package in Ubuntu: Incomplete Bug description: I have a Dell Inspiron 13 - 7359 but in the bios it says its a 7348. I've tried every online guide I can find but no success in getting the touchpad to work. The touch screen works well though. I've reset the bios, flashed the bios, tried fn f5, fn f7 etc. Installed xorg drivers, evdev, synaptics, etc. Grub options. It shows up in the touchpad config for both ubuntu and kubuntu 19.10 or 18.04 but does not respond at all. Any help much appreciated! I'm not sure if it is a kernel or an xorg bug. I don't have the expertise. I: Bus=0003 Vendor=04f3 Product=228a Version=0110 N: Name="ELAN Touchscreen" P: Phys=usb-0000:00:14.0-7/input0 S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb2/2-7/2-7:1.0/0003:04F3:228A.0002/input/input21 U: Uniq= H: Handlers=mouse1 event7 B: PROP=2 B: EV=1b B: KEY=400 0 0 0 0 0 B: ABS=3273800000000003 B: MSC=20 xinput list ⎡ Virtual core pointer id=2 [master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)] ⎜ ↳ ELAN Touchscreen id=11 [slave pointer (2)] ⎜ ↳ ETPS/2 Elantech Touchpad id=15 [slave pointer (2)] ⎣ Virtual core keyboard id=3 [master keyboard (2)] ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)] ↳ Power Button id=6 [slave keyboard (3)] ↳ Video Bus id=7 [slave keyboard (3)] ↳ Power Button id=8 [slave keyboard (3)] ↳ Sleep Button id=9 [slave keyboard (3)] ↳ Integrated_Webcam_HD: Integrate id=10 [slave keyboard (3)] ↳ Intel Virtual Button driver id=12 [slave keyboard (3)] ↳ Dell WMI hotkeys id=13 [slave keyboard (3)] ↳ AT Translated Set 2 keyboard id=14 [slave keyboard (3)] ↳ DELL Wireless hotkeys id=16 [slave keyboard (3)] To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1859342/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp