This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1855178 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete ** Tags added: eoan -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1855178 Title: pstate Status in linux package in Ubuntu: Incomplete Bug description: LSB Release: Ubuntu 19.10 Package: linux-image-5.3.0-23-generic Hardware: System76 Galago Pro v4 (i7-8750H), Clevo-960rd (i7-9750H) Expected results: CPU should be governed by Intel P-State and should normally idle between 400 and 800 MHz when not loaded. Actual results: After update, CPU frequency remains pegged at maximum at all times. This sucks battery life and overheats the laptop. Steps to reproduce: 1. Install Ubuntu 19.10 from official media. Kernel installed will be 5.3.0-18-generic 2. Check CPU frequencies. They will typically idle around 800MHz. Loading the system will spike to max frequencies (4.5 for 9750H, 4.2 for 8750H). 3. Upgrade system. Kernel will update to 5.3.0-23-generic 4. Reboot. 5. Monitor CPU frequencies again. This time, all core will remain at max frequencies. Additional information: 1. Geekbench v4 multi-core scores are cut in half (26K vs 13K) after update. Single-core scores drop around 20%. This does not occur in 19.04 or 18.04. Confirmed on multiple 960rd systems. 2. linux-image-5.3.0-19-generic is also confirmed 3. We suspect that all kernels images after 5.3.0-18 have this bug 4. We are not sure how much hardware is affected. At present, only the 8750/9750H CPUs are confirmed. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1855178/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp