Public bug reported: The system does not wake up successfully after a suspend, and it causes a hard crash recoverable only by holding the power switch for a few seconds. This is similar to the issue described in: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1201038 with one change.
The previous bug appears to have been resolved by the reporter updating the bios from version A03 to A11. However, I am on the latest BIOS version offered by Dell (A13), but still face an issue when suspending the computer. Just to be sure, I reflashed the BIOS with the latest version offered on the Dell website. Output of dmidecode -s bios-version: A13, dmidecode -s bios-release- date: 09/02/2013 As the crash appears to cause the disk to become read-only, I don't know if this report contains the logs from the exact time of the crash. To illustrate what it looks like, I've attached an image of the screen as it appears if I try to login via any of the other terminals (ctrl+alt+f3/f4) http://imgur.com/JjLuch5 Output of ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: ritesh 1936 F.... pulseaudio Date: Tue Dec 31 13:33:47 2013 HibernationDevice: RESUME=UUID=5601a82a-e2be-451e-8e7f-e7b57de7edab InstallationDate: Installed on 2013-12-11 (19 days ago) InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E6430 MarkForUpload: True ProcFB: 0 inteldrmfb 1 nouveaufb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic root=UUID=d7b73874-31d5-4627-b1ba-e9b30891c070 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/02/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A13 dmi.board.name: 0H3MT5 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA13:bd09/02/2013:svnDellInc.:pnLatitudeE6430:pvr01:rvnDellInc.:rn0H3MT5:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E6430 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. ** Affects: linux (Ubuntu) Importance: Undecided Status: Confirmed ** Tags: amd64 apport-bug saucy -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1265191 Title: Dell Latitude E6430 Suspend/Resume failure Status in “linux” package in Ubuntu: Confirmed Bug description: The system does not wake up successfully after a suspend, and it causes a hard crash recoverable only by holding the power switch for a few seconds. This is similar to the issue described in: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1201038 with one change. The previous bug appears to have been resolved by the reporter updating the bios from version A03 to A11. However, I am on the latest BIOS version offered by Dell (A13), but still face an issue when suspending the computer. Just to be sure, I reflashed the BIOS with the latest version offered on the Dell website. Output of dmidecode -s bios-version: A13, dmidecode -s bios-release- date: 09/02/2013 As the crash appears to cause the disk to become read-only, I don't know if this report contains the logs from the exact time of the crash. To illustrate what it looks like, I've attached an image of the screen as it appears if I try to login via any of the other terminals (ctrl+alt+f3/f4) http://imgur.com/JjLuch5 Output of ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-14-generic 3.11.0-14.21 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: ritesh 1936 F.... pulseaudio Date: Tue Dec 31 13:33:47 2013 HibernationDevice: RESUME=UUID=5601a82a-e2be-451e-8e7f-e7b57de7edab InstallationDate: Installed on 2013-12-11 (19 days ago) InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1) MachineType: Dell Inc. Latitude E6430 MarkForUpload: True ProcFB: 0 inteldrmfb 1 nouveaufb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic root=UUID=d7b73874-31d5-4627-b1ba-e9b30891c070 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-14-generic N/A linux-backports-modules-3.11.0-14-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/02/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A13 dmi.board.name: 0H3MT5 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA13:bd09/02/2013:svnDellInc.:pnLatitudeE6430:pvr01:rvnDellInc.:rn0H3MT5:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E6430 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. 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