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please enter the following command in a terminal window:
apport-collect 1848980
and then change the status of the bug to 'Confirmed'.
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This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1848980
Title:
system hangs on suspend
Status in linux package in Ubuntu:
Incomplete
Status in ubuntu-release-upgrader package in Ubuntu:
Invalid
Bug description:
hardware description: ZenBook UX433FN_UX433FN
model name : Intel(R) Core(TM) i5-8265U CPU @ 1.60GHz
Description: Ubuntu 18.04.3 LTS
kernel: 5.0.0-31-generic
*-display
description: VGA compatible controller
product: Intel Corporation
vendor: Intel Corporation
physical id: 2
bus info: pci@0000:00:02.0
version: 02
width: 64 bits
clock: 33MHz
capabilities: pciexpress msi pm vga_controller bus_master cap_list rom
configuration: driver=i915 latency=0
resources: irq:145 memory:b2000000-b2ffffff memory:90000000-9fffffff
ioport:5000(size=64) memory:c0000-dffff
*-display
description: 3D controller
product: GP108M [GeForce MX150]
vendor: NVIDIA Corporation
physical id: 0
bus info: pci@0000:02:00.0
version: a1
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list rom
configuration: driver=nvidia latency=0
resources: irq:147 memory:b3000000-b3ffffff memory:a0000000-afffffff
memory:b0000000-b1ffffff ioport:4000(size=128) memory:b4000000-b407ffff
While manually or by closing the lid the system apparently completes the
suspend process.
cat /sys/power/mem_sleep
[s2idle] deep
and the power button start flashing.
when I tried to wake it up it never starts over again. It just shows a prompt
at the upper left, after about 3 minutes shows the graphical interface asking
for login password and after login in nothing works.
I have to manually reset by pushing the power button.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: ubuntu-release-upgrader-core 1:18.04.34
ProcVersionSignature: Ubuntu 5.0.0-31.33~18.04.1-generic 5.0.21
Uname: Linux 5.0.0-31-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.9-0ubuntu7.7
Architecture: amd64
CrashDB: ubuntu
CurrentDesktop: ubuntu:GNOME
Date: Sun Oct 20 23:52:04 2019
InstallationDate: Installed on 2019-10-16 (4 days ago)
InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64
(20190805)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
Symptom: release-upgrade
UpgradeStatus: No upgrade log present (probably fresh install)
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