** Tags removed: need-duplicate-check
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https://bugs.launchpad.net/bugs/1846715
Title:
[Microsoft Corporation Surface Pro 4] hibernate/resume failure
Status in linux package in Ubuntu:
Confirmed
Bug description:
Attempting to get a surface pro 4 to hibernate. Apparently it doesn't
work.
Swap should be large enough:
ed@flate2:~$ free
total used free shared buff/cache
available
Mem: 16321812 1400172 13582232 709580 1339408
13925688
Swap: 19530748 0 19530748
ed@flate2:~$ swapon -s
Filename Type Size Used Priority
/dev/nvme0n1p3 partition 19530748
0 -2
ProblemType: KernelOops
DistroRelease: Ubuntu 19.10
Package: linux-image-5.3.0-13-generic 5.3.0-13.14
ProcVersionSignature: Ubuntu 5.3.0-13.14-generic 5.3.0
Uname: Linux 5.3.0-13-generic x86_64
Annotation: This occurred during a previous hibernation, and prevented the
system from resuming properly.
ApportVersion: 2.20.11-0ubuntu7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ed 862 F.... pulseaudio
Date: Fri Oct 4 13:20:33 2019
DuplicateSignature: hibernate/resume:Microsoft Corporation Surface Pro
4:108.2706.768
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: hibernate/resume
InstallationDate: Installed on 2019-10-02 (1 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Beta amd64 (20190926.1)
InterpreterPath: /usr/bin/python3.7
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 045e:07e8 Microsoft Corp. Surface Type Cover
Bus 001 Device 004: ID 1286:204c Marvell Semiconductor, Inc. Bluetooth and
Wireless LAN Composite Device
Bus 001 Device 002: ID 046d:c050 Logitech, Inc. RX 250 Optical Mouse
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Microsoft Corporation Surface Pro 4
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-13-generic
root=UUID=e597918a-2b2c-4d5c-96eb-a8d7d007350e ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.7, Python 3.7.5rc1, python3-minimal, 3.7.3-1
PythonDetails: N/A
RelatedPackageVersions:
linux-restricted-modules-5.3.0-13-generic N/A
linux-backports-modules-5.3.0-13-generic N/A
linux-firmware 1.182
SourcePackage: linux
StagingDrivers: ipu3_imgu
Title: [Microsoft Corporation Surface Pro 4] hibernate/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
dmi.bios.date: 04/18/2019
dmi.bios.vendor: Microsoft Corporation
dmi.bios.version: 108.2706.768
dmi.board.name: Surface Pro 4
dmi.board.vendor: Microsoft Corporation
dmi.chassis.type: 9
dmi.chassis.vendor: Microsoft Corporation
dmi.modalias:
dmi:bvnMicrosoftCorporation:bvr108.2706.768:bd04/18/2019:svnMicrosoftCorporation:pnSurfacePro4:pvrD0B08F1C03P38:rvnMicrosoftCorporation:rnSurfacePro4:rvr:cvnMicrosoftCorporation:ct9:cvr:
dmi.product.family: Surface
dmi.product.name: Surface Pro 4
dmi.product.sku: Surface_Pro_4
dmi.product.version: D:0B:08F:1C:03P:38
dmi.sys.vendor: Microsoft Corporation
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