apport information
** Attachment added: "WifiSyslog.txt"
https://bugs.launchpad.net/bugs/1840936/+attachment/5283774/+files/WifiSyslog.txt
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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https://bugs.launchpad.net/bugs/1840936
Title:
Cannot log back in after locking screen: Xubuntu 18.04 on Lenovo
IdeaPad
Status in linux package in Ubuntu:
Confirmed
Bug description:
Xubuntu 18.04 installed on a new Lenovo IdeaPad 330S; system is up to date (I
run Software Updater pretty much daily).
lsb_release -rd tells me:
Description: Ubuntu 18.04.3 LTS
Release: 18.04
When the screen gets locked (either when I lock it or when the system
locks it after a period of inactivity), there is no way for me to log
back in. No matter what I do, no "enter password" box pops up. The
screen just stays black and the only thing I can do is to shut the
computer down by holding down the power button.
This happens regardless of whether an external monitor is connected.
My apologies if I didn't report this correctly or left out anything
important; I am just an end user and not an expert. Please let me know if I
need to provide any further information.
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ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: s 1354 F.... pulseaudio
CurrentDesktop: XFCE
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2019-07-03 (48 days ago)
InstallationMedia: Xubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64
(20190210)
MachineType: LENOVO 81F4
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-25-generic
root=UUID=a0988d83-0fbb-4905-9f48-3753f6ed52d1 ro quiet splash vt.handoff=1
ProcVersionSignature: Ubuntu 5.0.0-25.26~18.04.1-generic 5.0.18
RelatedPackageVersions:
linux-restricted-modules-5.0.0-25-generic N/A
linux-backports-modules-5.0.0-25-generic N/A
linux-firmware 1.173.9
Tags: bionic
Uname: Linux 5.0.0-25-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 10/26/2018
dmi.bios.vendor: LENOVO
dmi.bios.version: 7SCN26WW
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: No DPK
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo ideapad 330S-14IKB
dmi.modalias:
dmi:bvnLENOVO:bvr7SCN26WW:bd10/26/2018:svnLENOVO:pn81F4:pvrLenovoideapad330S-14IKB:rvnLENOVO:rnLNVNB161216:rvrNoDPK:cvnLENOVO:ct10:cvrLenovoideapad330S-14IKB:
dmi.product.family: ideapad 330S-14IKB
dmi.product.name: 81F4
dmi.product.sku: LENOVO_MT_81F4_BU_idea_FM_ideapad 330S-14IKB
dmi.product.version: Lenovo ideapad 330S-14IKB
dmi.sys.vendor: LENOVO
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