** Summary changed: - [Acer Aspire 5750-9668] Laptop shuts down immediately when power button pressed despite set otherwise + [Acer Aspire 5750-9668] Laptop shuts down when the power cord is adjusted
** Description changed: What is expected to happen is when one adjusts the power cord slightly is the computer doesn't shutdown. What happens instead is looks like it received a shutdown event. Previously, when I was using Raring with an HDD i386, a message would pop up asking if I wanted to shutdown, which I didn't. However, now that I'm using an SSD, it just immediately starts shutting down without my - being able to either prevent the event altogether, or say no. This also - occurs when pressing the power button. + being able to either prevent the event altogether, or say no. - This is despite having the following set: - Applications Menu -> Settings Manager -> Power Manager -> General -> - When power button is pressed: Ask - When power button is pressed: Do nothing + This also occurs when pressing the power button, however this part of + the issue is covered in https://bugs.launchpad.net/ubuntu/+source/xfce4 + -power-manager/+bug/1262929 . - WORKAROUND: Don't click the Power button or jiggle the point where the - power cord meets the board. + WORKAROUND: Don't jiggle the point where the power cord meets the board, + just pull straight out or straight in. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-12-generic 3.11.0-12.19 ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3 Uname: Linux 3.11.0-12-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: moniker 1982 F.... pulseaudio Date: Sun Oct 27 23:33:42 2013 HibernationDevice: RESUME=UUID=2acfb304-f013-4949-80e4-1ecdd0cb0632 InstallationDate: Installed on 2013-09-14 (43 days ago) InstallationMedia: Xubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130902.1) MachineType: Acer Aspire 5750 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=60912c9c-2d5a-4031-89a4-184a797fe53f ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-12-generic N/A linux-backports-modules-3.11.0-12-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/09/2012 dmi.bios.vendor: Acer dmi.bios.version: V1.21 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: JE50_HR dmi.board.vendor: Acer dmi.board.version: Base Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: V1.21 dmi.modalias: dmi:bvnAcer:bvrV1.21:bd08/09/2012:svnAcer:pnAspire5750:pvrV1.21:rvnAcer:rnJE50_HR:rvrBaseBoardVersion:cvnAcer:ct10:cvrV1.21: dmi.product.name: Aspire 5750 dmi.product.version: V1.21 dmi.sys.vendor: Acer ** Changed in: linux (Ubuntu) Status: Invalid => Confirmed ** Description changed: What is expected to happen is when one adjusts the power cord slightly is the computer doesn't shutdown. What happens instead is looks like it received a shutdown event. Previously, when I was using Raring with an HDD i386, a message would pop up asking if I wanted to shutdown, which I didn't. However, now that I'm using an SSD, it just immediately starts shutting down without my - being able to either prevent the event altogether, or say no. + being able to either prevent the event altogether, or say no. The system + does have a battery that functions without AC power. This also occurs when pressing the power button, however this part of the issue is covered in https://bugs.launchpad.net/ubuntu/+source/xfce4 -power-manager/+bug/1262929 . WORKAROUND: Don't jiggle the point where the power cord meets the board, just pull straight out or straight in. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-12-generic 3.11.0-12.19 ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3 Uname: Linux 3.11.0-12-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: moniker 1982 F.... pulseaudio Date: Sun Oct 27 23:33:42 2013 HibernationDevice: RESUME=UUID=2acfb304-f013-4949-80e4-1ecdd0cb0632 InstallationDate: Installed on 2013-09-14 (43 days ago) InstallationMedia: Xubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130902.1) MachineType: Acer Aspire 5750 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=60912c9c-2d5a-4031-89a4-184a797fe53f ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-12-generic N/A linux-backports-modules-3.11.0-12-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/09/2012 dmi.bios.vendor: Acer dmi.bios.version: V1.21 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: JE50_HR dmi.board.vendor: Acer dmi.board.version: Base Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: V1.21 dmi.modalias: dmi:bvnAcer:bvrV1.21:bd08/09/2012:svnAcer:pnAspire5750:pvrV1.21:rvnAcer:rnJE50_HR:rvrBaseBoardVersion:cvnAcer:ct10:cvrV1.21: dmi.product.name: Aspire 5750 dmi.product.version: V1.21 dmi.sys.vendor: Acer ** Description changed: What is expected to happen is when one adjusts the power cord slightly is the computer doesn't shutdown. What happens instead is looks like it received a shutdown event. Previously, when I was using Raring with an HDD i386, a message would pop up asking if I wanted to shutdown, which I didn't. However, now that I'm using an SSD, it just immediately starts shutting down without my - being able to either prevent the event altogether, or say no. The system + being able to either prevent the event altogether, or say no. + + This is not an issue where when one adjusts the power cord, is it + causing the machine to immediately lose power (hard shutoff). The system does have a battery that functions without AC power. This also occurs when pressing the power button, however this part of the issue is covered in https://bugs.launchpad.net/ubuntu/+source/xfce4 -power-manager/+bug/1262929 . WORKAROUND: Don't jiggle the point where the power cord meets the board, just pull straight out or straight in. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-12-generic 3.11.0-12.19 ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3 Uname: Linux 3.11.0-12-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: moniker 1982 F.... pulseaudio Date: Sun Oct 27 23:33:42 2013 HibernationDevice: RESUME=UUID=2acfb304-f013-4949-80e4-1ecdd0cb0632 InstallationDate: Installed on 2013-09-14 (43 days ago) InstallationMedia: Xubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130902.1) MachineType: Acer Aspire 5750 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=60912c9c-2d5a-4031-89a4-184a797fe53f ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-12-generic N/A linux-backports-modules-3.11.0-12-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/09/2012 dmi.bios.vendor: Acer dmi.bios.version: V1.21 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: JE50_HR dmi.board.vendor: Acer dmi.board.version: Base Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: V1.21 dmi.modalias: dmi:bvnAcer:bvrV1.21:bd08/09/2012:svnAcer:pnAspire5750:pvrV1.21:rvnAcer:rnJE50_HR:rvrBaseBoardVersion:cvnAcer:ct10:cvrV1.21: dmi.product.name: Aspire 5750 dmi.product.version: V1.21 dmi.sys.vendor: Acer ** Tags added: trusty -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1245327 Title: [Acer Aspire 5750-9668] Laptop shuts down when the power cord is adjusted Status in “linux” package in Ubuntu: Confirmed Bug description: What is expected to happen is when one adjusts the power cord slightly is the computer doesn't shutdown. What happens instead is looks like it received a shutdown event. Previously, when I was using Raring with an HDD i386, a message would pop up asking if I wanted to shutdown, which I didn't. However, now that I'm using an SSD, it just immediately starts shutting down without my being able to either prevent the event altogether, or say no. This is not an issue where when one adjusts the power cord, is it causing the machine to immediately lose power (hard shutoff). The system does have a battery that functions without AC power. This also occurs when pressing the power button, however this part of the issue is covered in https://bugs.launchpad.net/ubuntu/+source/xfce4-power- manager/+bug/1262929 . WORKAROUND: Don't jiggle the point where the power cord meets the board, just pull straight out or straight in. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-3.11.0-12-generic 3.11.0-12.19 ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3 Uname: Linux 3.11.0-12-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: moniker 1982 F.... pulseaudio Date: Sun Oct 27 23:33:42 2013 HibernationDevice: RESUME=UUID=2acfb304-f013-4949-80e4-1ecdd0cb0632 InstallationDate: Installed on 2013-09-14 (43 days ago) InstallationMedia: Xubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130902.1) MachineType: Acer Aspire 5750 MarkForUpload: True ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=60912c9c-2d5a-4031-89a4-184a797fe53f ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.11.0-12-generic N/A linux-backports-modules-3.11.0-12-generic N/A linux-firmware 1.116 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/09/2012 dmi.bios.vendor: Acer dmi.bios.version: V1.21 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: JE50_HR dmi.board.vendor: Acer dmi.board.version: Base Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: V1.21 dmi.modalias: dmi:bvnAcer:bvrV1.21:bd08/09/2012:svnAcer:pnAspire5750:pvrV1.21:rvnAcer:rnJE50_HR:rvrBaseBoardVersion:cvnAcer:ct10:cvrV1.21: dmi.product.name: Aspire 5750 dmi.product.version: V1.21 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1245327/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp