** Changed in: linux-firmware (Ubuntu)
Status: Incomplete => New
** Changed in: linux-hwe (Ubuntu)
Status: Incomplete => New
** Changed in: linux-hwe-edge (Ubuntu)
Status: Incomplete => New
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https://bugs.launchpad.net/bugs/1834782
Title:
ASUS Zenbook UX433FN: sound stops working after a couple of seconds
Status in linux-firmware package in Ubuntu:
New
Status in linux-hwe package in Ubuntu:
New
Status in linux-hwe-edge package in Ubuntu:
New
Status in pulseaudio package in Ubuntu:
Invalid
Bug description:
Issue: whichever sound-related action (sound +/- media keys, spotify song,
youtube vid in browser,...) I do, the sound works OK for about 2-3 seconds, and
then stops and becomes silent.
The interesting thing is that when I stop playing the audio (ie close the
browser tab with a song), after a while when I try aain the sound works again.
Yet still for just the few secs.
Environment:
up-to-date Ubuntu 18.04, tried -hwe, hwe-edge kernels.
This is a regression, the sound used to work OK on this machine, and
nothing significant related to sound has changed since.
Thank you for looking into this bug!
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: mmm 28065 F.... pulseaudio
CurrentDesktop: KDE
CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read
kernel buffer failed: Operation not permitted
Dependencies:
DistroRelease: KDE neon 18.04
InstallationDate: Installed on 2012-12-23 (2380 days ago)
InstallationMedia: Kubuntu 12.10 "Quantal Quetzal" - Release amd64
(20121017.1)
Package: pulseaudio
PackageArchitecture: all
ProcVersionSignature: Ubuntu 4.18.0-25.26~18.04.1-generic 4.18.20
Tags: bionic wayland-session third-party-packages wayland-session
Uname: Linux 4.18.0-25-generic x86_64
UnreportableReason: Toto není oficiální KDE balík. Prosíme odstraňte všechny
balíky třetích stran a zkuste to znovu.
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm libvirtd lpadmin netdev plugdev sudo video
_MarkForUpload: True
dmi.bios.date: 04/24/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX433FN.306
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX433FN
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrUX433FN.306:bd04/24/2019:svnASUSTeKCOMPUTERINC.:pnZenBookUX433FN_UX433FN:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX433FN:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: ZenBook
dmi.product.name: ZenBook UX433FN_UX433FN
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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