// more info--
$lspci | grep Network
3b:00.0 Network controller: Qualcomm Atheros QCA6174 802.11ac Wireless Network
Adapter (rev 32)
$lshw -C Network
*-network
description: Wireless interface
product: QCA6174 802.11ac Wireless Network Adapter
vendor: Qualcomm Atheros
physical id: 0
bus info: pci@0000:3b:00.0
logical name: wlp59s0
version: 32
serial: 9c:b6:d0:c5:07:6d
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list ethernet physical
wireless
configuration: broadcast=yes driver=ath10k_pci
driverversion=4.18.0-18-generic firmware=WLAN.RM.4.4.1-00079-QCARMSWPZ-1
ip=192.168.100.26 latency=0 link=yes multicast=yes wireless=IEEE 802.11
resources: irq:141 memory:ed200000-ed3fffff
$lsmod | grep ath
ath10k_pci 40960 0
ath10k_core 417792 1 ath10k_pci
ath 32768 1 ath10k_core
mac80211 802816 1 ath10k_core
cfg80211 667648 3 ath,mac80211,ath10k_core
$dpkg -l | grep -e linux-image -e linux-firmware
ii linux-firmware 1.173.5
all Firmware for Linux kernel drivers
ii linux-image-4.18.0-18-generic 4.18.0-18.19~18.04.1
amd64 Signed kernel image generic
>From syslog issue date - May 10 after 2 pm. attaching log file for your
info..
$May 10 14:14:53 test wpa_supplicant[820]: wlp59s0: CTRL-EVENT-SCAN-FAILED
ret=-11
May 10 14:14:53 test kernel: [20152.286512] ath10k_pci 0000:3b:00.0: wmi
command 12289 timeout, restarting hardware
May 10 14:14:53 test kernel: [20152.286522] ath10k_pci 0000:3b:00.0: failed to
start hw scan: -11
May 10 14:14:53 test kernel: [20152.330501] ath10k_pci 0000:3b:00.0: failed to
read hi_board_data address: -16
May 10 14:14:57 test kernel: [20155.370449] ath10k_pci 0000:3b:00.0: failed to
receive initialized event from target: 00000000
May 10 14:14:57 test gnome-shell[1944]: Object St.Widget (0x55736178b2d0), has
been already deallocated - impossible to access it. This might be caused by the
object having been destroyed from C code using something such as destroy(),
dispose(), or remove() vfuncs
May 10 14:14:57 test org.gnome.Shell.desktop[1944]: == Stack trace for context
0x55735e21c330 ==
May 10 14:14:57 test org.gnome.Shell.desktop[1944]: #0 0x55735e5b7af0 i
resource:///org/gnome/shell/ui/modalDialog.js:93 (0x7ff1701f14d8 @ 22)
May 10 14:14:57 test org.gnome.Shell.desktop[1944]: #1 0x7ffc0458d9c0 I
resource:///org/gnome/gjs/modules/_legacy.js:82 (0x7ff1701b5de0 @ 71)
May 10 14:14:57 test org.gnome.Shell.desktop[1944]: #2 0x55735e5b7a38 i
resource:///org/gnome/gjs/modules/_legacy.js:39 (0x7ff1701b5b38 @ 215)
May 10 14:14:57 test org.gnome.Shell.desktop[1944]: #3 0x55735e5b79a8 i
resource:///org/gnome/shell/ui/status/network.js:783 (0x7ff10d814cd0 @ 409)
May 10 14:14:57 test org.gnome.Shell.desktop[1944]: #4 0x7ffc0458ed30 I
resource:///org/gnome/gjs/modules/_legacy.js:82 (0x7ff1701b5de0 @ 71)
May 10 14:14:57 test org.gnome.Shell.desktop[1944]: #5 0x55735e5b7920 i
resource:///org/gnome/shell/ui/modalDialog.js:168 (0x7ff1701f1a28 @ 92)
May 10 14:14:57 test org.gnome.Shell.desktop[1944]: #6 0x7ffc0458f910 I
resource:///org/gnome/gjs/modules/_legacy.js:82 (0x7ff1701b5de0 @ 71)
May 10 14:14:57 test org.gnome.Shell.desktop[1944]: #7 0x7ffc045900a0 b
self-hosted:914 (0x7ff1701f12b8 @ 346)
May 10 14:14:57 test org.gnome.Shell.desktop[1944]: #8 0x7ffc04591010 b
resource:///org/gnome/gjs/modules/tweener/tweener.js:208 (0x7ff1701d2b38 @ 54)
May 10 14:14:57 test org.gnome.Shell.desktop[1944]: #9 0x7ffc04591160 b
resource:///org/gnome/gjs/modules/tweener/tweener.js:337 (0x7ff1701d2bc0 @ 1626)
May 10 14:14:57 test org.gnome.Shell.desktop[1944]: #10 0x7ffc04591210 b
resource:///org/gnome/gjs/modules/tweener/tweener.js:350 (0x7ff1701d2c48 @ 100)
May 10 14:14:57 test org.gnome.Shell.desktop[1944]: #11 0x7ffc045912a0 b
resource:///org/gnome/gjs/modules/tweener/tweener.js:365 (0x7ff1701d2cd0 @ 10)
May 10 14:14:57 test org.gnome.Shell.desktop[1944]: #12 0x7ffc04591320 I
resource:///org/gnome/gjs/modules/signals.js:128 (0x7ff1701d2230 @ 386)
May 10 14:14:57 test org.gnome.Shell.desktop[1944]: #13 0x7ffc045913d0 b
resource:///org/gnome/shell/ui/tweener.js:244 (0x7ff1701cf808 @ 159)
May 10 14:14:57 test org.gnome.Shell.desktop[1944]: #14 0x7ffc04591430 I
resource:///org/gnome/gjs/modules/_legacy.js:82 (0x7ff1701b5de0 @ 71)
May 10 14:14:57 test org.gnome.Shell.desktop[1944]: #15 0x7ffc045914d0 b
resource:///org/gnome/shell/ui/tweener.js:219 (0x7ff1701cf780 @ 15)
May 10 14:14:57 test gnome-shell[1944]: clutter_actor_destroy: assertion
'CLUTTER_IS_ACTOR (self)' failed
May 10 14:15:00 test kernel: [20158.400363] ath10k_pci 0000:3b:00.0: failed to
receive initialized event from target: 00000000
May 10 14:15:00 test kernel: [20158.400366] ath10k_pci 0000:3b:00.0: failed to
wait for target init: -110
May 10 14:15:00 test kernel: [20158.403615] ieee80211 phy0: Hardware restart
was requested
***
May 10 14:15:06 test kernel: [20164.399199] Hardware became unavailable during
restart.
May 10 14:15:06 test kernel: [20164.399294] WARNING: CPU: 2 PID: 25 at
/build/linux-hwe-juiyda/linux-hwe-4.18.0/net/mac80211/util.c:1907
ieee80211_reconfig+0x226/0xfd0 [mac80211]
May 10 14:15:06 test kernel: [20164.399298] ath10k_pci 0000:3b:00.0: cannot
restart a device that hasn't been started
May 10 14:15:06 test kernel: [20164.399299] Modules linked in: rfcomm ccm
thunderbolt arc4 wacom hid_multitouch usbhid hid_generic snd_hda_codec_hdmi
snd_hda_codec_realtek snd_hda_codec_generic cmac bnep dell_laptop dell_wmi
dell_smbios intel_rapl x86_pkg_temp_thermal intel_powerclamp coretemp kvm_intel
nls_iso8859_1 wmi_bmof intel_wmi_thunderbolt kvm irqbypass crct10dif_pclmul
crc32_pclmul ghash_clmulni_intel dell_wmi_descriptor pcbc dcdbas aesni_intel
aes_x86_64 crypto_simd cryptd glue_helper nouveau intel_cstate snd_hda_intel
intel_rapl_perf snd_hda_codec snd_hda_core mxm_wmi snd_hwdep snd_pcm joydev
input_leds serio_raw snd_seq_midi snd_seq_midi_event snd_rawmidi ath10k_pci
ath10k_core ath snd_seq mac80211 snd_seq_device uvcvideo snd_timer
videobuf2_vmalloc videobuf2_memops videobuf2_v4l2 videobuf2_common btusb snd
i915 btrtl
May 10 14:15:06 test kernel: [20164.399407] videodev soundcore btbcm cfg80211
btintel media cdc_acm bluetooth rtsx_pci_ms memstick ecdh_generic ucsi_acpi ttm
typec_ucsi typec drm_kms_helper int3403_thermal drm i2c_algo_bit fb_sys_fops
dell_smo8800 wmi syscopyarea sysfillrect video idma64 processor_thermal_device
sysimgblt mei_me intel_hid virt_dma int340x_thermal_zone int3400_thermal
acpi_pad sparse_keymap acpi_thermal_rel mei intel_soc_dts_iosf mac_hid
intel_lpss_pci intel_lpss intel_pch_thermal sch_fq_codel parport_pc ppdev lp
parport ip_tables x_tables autofs4 rtsx_pci_sdmmc nvme psmouse ahci nvme_core
rtsx_pci libahci i2c_hid hid pinctrl_cannonlake pinctrl_intel
May 10 14:15:06 test kernel: [20164.399487] CPU: 2 PID: 25 Comm: kworker/2:0
Not tainted 4.18.0-18-generic #19~18.04.1-Ubuntu
May 10 14:15:06 test kernel: [20164.399489] Hardware name: Dell Inc. XPS 15
9570/0HWTMH, BIOS 1.7.0 12/25/2018
May 10 14:15:06 test kernel: [20164.399515] Workqueue: events_freezable
ieee80211_restart_work [mac80211]
May 10 14:15:06 test kernel: [20164.399551] RIP:
0010:ieee80211_reconfig+0x226/0xfd0 [mac80211]
May 10 14:15:06 test kernel: [20164.399552] Code: c6 45 d6 00 c6 83 94 04 00 00
00 48 89 df e8 61 ac fc ff 85 c0 41 89 c7 0f 84 30 01 00 00 48 c7 c7 28 d5 b4
c0 e8 0a 89 38 ec <0f> 0b 48 89 df e8 60 dc ff ff eb b0 c6 83 95 04 00 00 00 4c
8d a3
May 10 14:15:06 test kernel: [20164.399624] RSP: 0018:ffff9735832bbe08 EFLAGS:
00010282
May 10 14:15:06 test kernel: [20164.399628] RAX: 0000000000000000 RBX:
ffff88a70c070760 RCX: 0000000000000006
May 10 14:15:06 test kernel: [20164.399630] RDX: 0000000000000007 RSI:
0000000000000092 RDI: ffff88a71bc964b0
May 10 14:15:06 test kernel: [20164.399632] RBP: ffff9735832bbe50 R08:
0000000000000670 R09: 0000000000000004
May 10 14:15:06 test kernel: [20164.399635] R10: 0000000000000277 R11:
0000000000000001 R12: ffff88a70c0713a0
May 10 14:15:06 test kernel: [20164.399637] R13: ffff88a70c070760 R14:
ffff88a70c070f90 R15: 00000000ffffff92
May 10 14:15:06 test kernel: [20164.399640] FS: 0000000000000000(0000)
GS:ffff88a71bc80000(0000) knlGS:0000000000000000
May 10 14:15:06 test kernel: [20164.399643] CS: 0010 DS: 0000 ES: 0000 CR0:
0000000080050033
May 10 14:15:06 test kernel: [20164.399646] CR2: 00003cfdcee7a040 CR3:
000000014ce0a004 CR4: 00000000003606e0
May 10 14:15:06 test kernel: [20164.399648] DR0: 0000000000000000 DR1:
0000000000000000 DR2: 0000000000000000
May 10 14:15:06 test kernel: [20164.399650] DR3: 0000000000000000 DR6:
00000000fffe0ff0 DR7: 0000000000000400
May 10 14:15:06 test kernel: [20164.399652] Call Trace:
May 10 14:15:06 test kernel: [20164.399680] ieee80211_restart_work+0xc0/0xf0
[mac80211]
May 10 14:15:06 test kernel: [20164.399689] process_one_work+0x1fd/0x3f0
May 10 14:15:06 test kernel: [20164.399695] worker_thread+0x34/0x410
May 10 14:15:06 test kernel: [20164.399700] kthread+0x121/0x140
May 10 14:15:06 test kernel: [20164.399706] ? process_one_work+0x3f0/0x3f0
May 10 14:15:06 test kernel: [20164.399711] ?
kthread_create_worker_on_cpu+0x70/0x70
May 10 14:15:06 test kernel: [20164.399717] ret_from_fork+0x35/0x40
May 10 14:15:06 test kernel: [20164.399721] ---[ end trace acc85e885cc50828 ]---
May 10 14:15:06 test kernel: [20164.399972] ------------[ cut here ]------------
May 10 14:15:06 test kernel: [20164.399975] p2p-dev-wlp59s0: Failed
check-sdata-in-driver check, flags: 0x0
**
Followed by system hang. Then mostly freezing issues happening, unable
to change mount pointer, whole system got in hung state.
Please investigate
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1828578
Title:
dell xps 9570 killer wifi reconnection issue followed by freeze +
Ubuntu 18.04.2 LTS
Status in linux package in Ubuntu:
Incomplete
Bug description:
Hello Team,
Env - Dell XPS 9570
Ubuntu 18.04.2 , HWE kernel
We are facing intermittently wifi reconnection issue on Ubuntu 18.04.
Software upgrade is up-to date. Also some time we facing freezing
issue due to this hard reset required to make machine back to normal.
Please let me know if there are any known issue with this particular
model on 18.04 ? Please let me know.
Thanks
Jay
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: itops 1579 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2019-04-25 (17 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64
(20190210)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 27c6:5395
Bus 001 Device 002: ID 0cf3:e300 Atheros Communications, Inc.
Bus 001 Device 004: ID 0c45:671d Microdia
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. XPS 15 9570
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-18-generic
root=UUID=c41f7762-f3a2-4b42-a019-97ca9bd85edc ro quiet splash vt.handoff=1
ProcVersionSignature: Ubuntu 4.18.0-18.19~18.04.1-generic 4.18.20
RelatedPackageVersions:
linux-restricted-modules-4.18.0-18-generic N/A
linux-backports-modules-4.18.0-18-generic N/A
linux-firmware 1.173.5
Tags: bionic
Uname: Linux 4.18.0-18-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: sudo
WifiSyslog:
_MarkForUpload: True
dmi.bios.date: 04/26/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.10.1
dmi.board.name: 0HWTMH
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.asset.tag: IT-07384
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.10.1:bd04/26/2019:svnDellInc.:pnXPS159570:pvr:rvnDellInc.:rn0HWTMH:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 15 9570
dmi.product.sku: 087C
dmi.sys.vendor: Dell Inc.
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