What do you mean by hardware dispatches? I contacted dell support. They were utterly useless as soon as I told them I am using the pre-installed ubuntu system. They have close to zero-knowledge when something comes up Linux related. They basically keep forwarding me to the dell drivers page to update the drivers which says 'We do not provide drivers for ubuntu systems', although they know a priori I am using ubuntu.
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1826125 Title: Dell XPS 13 9380 flickering (Whiskey Lake) Status in Linux: Confirmed Status in linux package in Ubuntu: Confirmed Bug description: A brand new Dell XPS 13 9380 preinstalled with Ubuntu 18.04 flickers to the point of being totally unusable. I have upgraded since to 18.10 and 19.04 with no changes. I have tried several combinations of the i915 parameters fastboot, enable_rc6 and enable_fbc to no avail. Examples of flickering are here: https://photos.app.goo.gl/1PkL2HrjMBP41aML9 https://photos.app.goo.gl/CMzmMwrCPH5wh8aw6 --- ProblemType: Bug ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: gdm 1430 F.... pulseaudio DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+italia-whl+X31 DistroRelease: Ubuntu 19.04 InstallationDate: Installed on 2019-04-13 (10 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 MachineType: Dell Inc. XPS 13 9380 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-1035-oem root=UUID=252898e9-6e96-4705-a709-2db930b7c4c7 ro quiet splash i915.fastboot=1 i915.enable_rc6=0 vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-1035.40-oem 4.15.18 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.15.0-1035-oem N/A linux-backports-modules-4.15.0-1035-oem N/A linux-firmware 1.178 Tags: disco Uname: Linux 4.15.0-1035-oem x86_64 UpgradeStatus: Upgraded to disco on 2019-04-24 (0 days ago) UserGroups: _MarkForUpload: True dmi.bios.date: 02/14/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.2.1 dmi.board.name: 0KTW76 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.2.1:bd02/14/2019:svnDellInc.:pnXPS139380:pvr:rvnDellInc.:rn0KTW76:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9380 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1826125/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
