This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1825400 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1825400 Title: PCI/internal sound card not detected [8086:2284] Status in linux package in Ubuntu: Incomplete Bug description: no sound at all ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.13.0-160.210-generic 3.13.11-ckt39 Uname: Linux 3.13.0-160-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.29 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: Unity Date: Thu Apr 18 22:23:41 2019 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-trusty-amd64-20140620-0 InstallationDate: Installed on 2017-07-05 (651 days ago) InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20140620-04:25 PackageArchitecture: all ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/22/2016 dmi.bios.vendor: Dell Inc. dmi.bios.version: 4.0.13 dmi.board.name: 0M08DC dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvr4.0.13:bd12/22/2016:svnDellInc.:pnInspiron15-3552:pvr4.0.13:rvnDellInc.:rn0M08DC:rvrA00:cvnDellInc.:ct8:cvrNotSpecified: dmi.product.name: Inspiron 15-3552 dmi.product.version: 4.0.13 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1825400/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp