apport information ** Attachment added: "ProcEnviron.txt" https://bugs.launchpad.net/bugs/1820371/+attachment/5247189/+files/ProcEnviron.txt
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1820371 Title: PCI/internal sound card not detected Status in linux package in Ubuntu: Incomplete Bug description: no sound in dell inspirion soundcard unknown ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.13.0-166.216-generic 3.13.11-ckt39 Uname: Linux 3.13.0-166-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.29 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: Unity Date: Sat Mar 16 06:55:24 2019 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-trusty-amd64-20140620-0 InstallationDate: Installed on 2019-03-15 (1 days ago) InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20140620-04:25 PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/05/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A00 dmi.board.name: 04XH5N dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvrA00:bd12/05/2014:svnDellInc.:pnInspiron3551:pvrA00:rvnDellInc.:rn04XH5N:rvrA00:cvnDellInc.:ct8:cvrNotSpecified: dmi.product.name: Inspiron 3551 dmi.product.version: A00 dmi.sys.vendor: Dell Inc. --- ApportVersion: 2.14.1-0ubuntu3.29 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: Unity DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-trusty-amd64-20140620-0 DistroRelease: Ubuntu 14.04 HibernationDevice: RESUME=UUID=798b4a3a-8afa-4527-ada8-2538fc712f3e InstallationDate: Installed on 2019-03-15 (3 days ago) InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20140620-04:25 MachineType: Dell Inc. Inspiron 3551 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-167-generic root=UUID=a3fd2b91-69cd-47e9-a167-818ec7ea3d7d ro quiet splash radeon.modeset=0 nouveau.modeset=0 video.use_native_backlight=1 vt.handoff=7 ProcVersionSignature: Ubuntu 3.13.0-167.217-generic 3.13.11-ckt39 RelatedPackageVersions: linux-restricted-modules-3.13.0-167-generic N/A linux-backports-modules-3.13.0-167-generic N/A linux-firmware 1.127.24 StagingDrivers: rts5139 Tags: trusty staging Uname: Linux 3.13.0-167-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/05/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A00 dmi.board.name: 04XH5N dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvrA00:bd12/05/2014:svnDellInc.:pnInspiron3551:pvrA00:rvnDellInc.:rn04XH5N:rvrA00:cvnDellInc.:ct8:cvrNotSpecified: dmi.product.name: Inspiron 3551 dmi.product.version: A00 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1820371/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
