apport information ** Tags added: apport-collected tessa
** Description changed: I am using a Dell XPS 13 (9370) connected to a Caldigit TS3 Plus thunderbolt dock. On this dock I have two monitors connected. One is connected to the display port of the dock, the second one is connected to an USB-C Thunderbolt port using an USB-C to mini DP adapter. - The second monitor is only detected, when I _first_ plug in the adapter - and _then_ plug in the the cable to the adapter. This also only works - when the system has booted _and_ I am logged in. I already disabled - thunderbolt security completely in UEFI. Once the monitor has been - detected it is also working during boot, when I restart the system. + The second monitor is only detected, when I _first_ plug in the adapter and _then_ plug in the the cable to the adapter. This also only works when the system has booted _and_ I am logged in. I already disabled thunderbolt security completely in UEFI. Once the monitor has been detected it is also working during boot, when I restart the system. + --- + ProblemType: Bug + ApportVersion: 2.20.9-0ubuntu7.5 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/pcmC0D0p: max 1628 F...m pulseaudio + /dev/snd/controlC0: max 1628 F.... pulseaudio + /dev/snd/controlC1: max 1628 F.... pulseaudio + CurrentDesktop: X-Cinnamon + DistroRelease: Linux Mint 19.1 + HibernationDevice: RESUME=UUID=e6ab437d-a79f-412f-bed4-1a80bbde0736 + InstallationDate: Installed on 2019-01-05 (47 days ago) + InstallationMedia: Linux Mint 19.1 "Tessa" - Release amd64 20181217 + MachineType: Dell Inc. XPS 13 9370 + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-45-generic root=/dev/mapper/mint--vg-root ro quiet splash vt.handoff=1 + ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18 + RelatedPackageVersions: + linux-restricted-modules-4.15.0-45-generic N/A + linux-backports-modules-4.15.0-45-generic N/A + linux-firmware 1.173.3 + Tags: tessa + Uname: Linux 4.15.0-45-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip docker lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 11/04/2018 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: 1.6.3 + dmi.board.name: 09DKKT + dmi.board.vendor: Dell Inc. + dmi.board.version: A00 + dmi.chassis.type: 10 + dmi.chassis.vendor: Dell Inc. + dmi.modalias: dmi:bvnDellInc.:bvr1.6.3:bd11/04/2018:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn09DKKT:rvrA00:cvnDellInc.:ct10:cvr: + dmi.product.family: XPS + dmi.product.name: XPS 13 9370 + dmi.sys.vendor: Dell Inc. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1817070/+attachment/5240681/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1817070 Title: Thunderbolt display not detected Status in linux package in Ubuntu: Confirmed Bug description: I am using a Dell XPS 13 (9370) connected to a Caldigit TS3 Plus thunderbolt dock. On this dock I have two monitors connected. One is connected to the display port of the dock, the second one is connected to an USB-C Thunderbolt port using an USB-C to mini DP adapter. The second monitor is only detected, when I _first_ plug in the adapter and _then_ plug in the the cable to the adapter. This also only works when the system has booted _and_ I am logged in. I already disabled thunderbolt security completely in UEFI. Once the monitor has been detected it is also working during boot, when I restart the system. --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/pcmC0D0p: max 1628 F...m pulseaudio /dev/snd/controlC0: max 1628 F.... pulseaudio /dev/snd/controlC1: max 1628 F.... pulseaudio CurrentDesktop: X-Cinnamon DistroRelease: Linux Mint 19.1 HibernationDevice: RESUME=UUID=e6ab437d-a79f-412f-bed4-1a80bbde0736 InstallationDate: Installed on 2019-01-05 (47 days ago) InstallationMedia: Linux Mint 19.1 "Tessa" - Release amd64 20181217 MachineType: Dell Inc. XPS 13 9370 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-45-generic root=/dev/mapper/mint--vg-root ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18 RelatedPackageVersions: linux-restricted-modules-4.15.0-45-generic N/A linux-backports-modules-4.15.0-45-generic N/A linux-firmware 1.173.3 Tags: tessa Uname: Linux 4.15.0-45-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip docker lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 11/04/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.6.3 dmi.board.name: 09DKKT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.6.3:bd11/04/2018:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn09DKKT:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9370 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1817070/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
