Thanks a lot for your time & effort 1) the issue only happend in my dell xps 13 machine. ok, I'll just stick to ubuntu versions (I don't have any installed, but I can try with live- cd, or I can install one to a different partition if that helps
2) downloading https://www.ubuntu.com/download/desktop/thank- you?version=18.04.2&architecture=amd64 right now 3) not sure how can I help with that, from what daniel told (https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1816947/comments/18): --- The problem is not related to xserver-xorg-input-synaptics so please don't use that in the data collection. Your Xorg logs show you are using the default libinput driver instead. --- the problem should be with libinput what shall I run in the livece instead of `apport-collect -p xserver- xorg-input-synaptics 1816947` to help you gather the data? once again, thanks a lot for your time -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1816947 Title: [Dell XPS L321X] Touchpad not working after last apt-get upgrade Status in libinput package in Ubuntu: New Status in linux package in Ubuntu: Incomplete Bug description: The touchpad doesn't work. WORKAROUND: Execute at a terminal: sudo modprobe -r psmouse sudo modprobe psmouse proto=imps ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: xorg 1:7.7+19ubuntu8 ProcVersionSignature: Ubuntu 4.18.0-11.12-generic 4.18.12 Uname: Linux 4.18.0-11-generic x86_64 ApportVersion: 2.20.10-0ubuntu19 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperVersion: 1.402 CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Thu Feb 21 02:56:45 2019 DistUpgraded: Fresh install DistroCodename: disco DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0116] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell 2nd Generation Core Processor Family Integrated Graphics Controller [1028:052e] LiveMediaBuild: Ubuntu 19.04 "Disco Dingo" - Alpha amd64 (20190203) MachineType: Dell Inc. Dell System XPS L321X ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=C.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: file=/cdrom/preseed/username.seed boot=casper initrd=/casper/initrd quiet splash --- maybe-ubiquity SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/27/2011 dmi.bios.vendor: Dell Inc. dmi.bios.version: A01 dmi.board.vendor: Dell Inc. dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA01:bd12/27/2011:svnDellInc.:pnDellSystemXPSL321X:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct8:cvr0.1: dmi.product.family: HuronRiver System dmi.product.name: Dell System XPS L321X dmi.product.sku: System SKUNumber dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.97-1 version.libgl1-mesa-dri: libgl1-mesa-dri 18.3.2-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.3-1ubuntu1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20180925-2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libinput/+bug/1816947/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp