Have you used the service tag to see if you can get a link to the Dell Ubuntu 16.04 installation images?
"For those who purchased their system from Dell with Ubuntu already installed, there are recovery images on their system and if fitting a new hard drive they can download an installation image by going to the Dell Support site and entering the systems service tag or express service code and selecting Drivers and Downloads." >From https://www.dell.com/support/article/uk/en/ukbsdt1/sln151664/how- to-install-ubuntu-linux-on-your-dell-pc?lang=en Alternatively you may need to contact Dell support directly - that might be the better option here since presumably Dell have configured these images to 'just work' and save you some time needing to debug it. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1812758 Title: Boot failure on Dell Precision 5820 with Intel Xeon W-2123 CPU Status in linux package in Ubuntu: In Progress Bug description: So I'm trying to install Ubuntu 16.04.5 (happens on 18.04 as well) on a Dell Precision 5820 with a GTX 1080 in it. These machines are lease refreshes. I created a UEFI image of 16.04.5, selected "Install Ubuntu" and then starts throwing a bunch of error messages stating [33.192238] nouveau 0000:05:00.0: DRM: base-0: timeout repeating over and over again. It never gets past this. I tried the suggestions of adding "nomodeset" in grub when I'm booting. It progresses a little further but hangs at "failed to start Ubuntu Installation Service, please run journalctl to see what failed". I can't see what failed as I can't get a prompt since nothing is installed. I don't know where to go debug from here. My computer boots to a black screen, what options do I have to fix it? Graphics issues after/while installing Ubuntu 16.04/16.10 with NVIDIA graphics Ubuntu 16.04 Installation Issue Boots Into Black Screen or Freezes - Nouveau/Nvidia Driver issue 1080ti Ubuntu 16.04 installation blank screen Ubuntu 16.04 unable to boot with GTX 1080 etc. However, I tried Ubuntu 16.04.1 LTS and did NOT have the issues with the video and was successfully able to install Ubuntu 16.04.1. Unfortunately, 16.04.1 didn't support the integrated Intel i219-LM network card. I tried 16.04.2, 16.04.3, 16.04.4 and they all exhibit the same behavior as 16.04.5 with the video. Just as a test, I installed 16.04.1, installed broadcom NIC (which was successfully detected), and upgraded from 16.04.1 --> 16.04.5 with apt-get and had no video issues after reboot (I didn't install the video drivers), in addition, after it was upgraded to 16.04.5 the Intel 219-LM drivers were added and would work. I have a workaround, but it's REALLY annoying. The kicker in this is that the Dell Precision 5810 worked 100% correctly. Put the USB boot drive in, select the drive in UEFI to boot and everything works out of the box. I'm working on gathering more logs of this issue and testing different kernel versions. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1812758/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
