Po-Hsu Lin, as per http://www.dell.com/support/drivers/us/en/19/Product/latitude-3330-laptop an update is available for your BIOS (A03). If you update to this following https://help.ubuntu.com/community/BiosUpdate , does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command: sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
Thank you for your understanding. ** Attachment removed: "AcpiTables.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1223643/+attachment/3814337/+files/AcpiTables.txt ** Description changed: CID: 201302-12843 Suspend / LCD off does not work on this system since the lid close event was not captured at all. Steps: 1. Boot to desktop, open a terminal and execute acpi_listen 2. Close the lid and wait for 3 seconds, observe if the LCD screen is turned off and system is suspended. 3. Open the lid. Expected results: 1. System successfully suspended, LCD turned off. 2. With lid opened, system could wake up from suspend and LCD turned on. - 3. Lid close/open event was captured by acpi_listen. + 3. Lid close/open event was captured by acpi_listen. Actual results: 1. Nothing happened, LCD still on, system not suspended. 2. Nothing captured by acpi_listen. - With lid opened: ubuntu@201302-12843:~$ cat /proc/acpi/button/lid/*/state state: open With lid closed: ubuntu@201302-12843:~$ cat /proc/acpi/button/lid/*/state state: open Please find attachment for fwts lid test result. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: linux-image-3.8.0-29-generic 3.8.0-29.42~precise1 [modified: boot/vmlinuz-3.8.0-29-generic] ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic 3.8.13.5 Uname: Linux 3.8.0-29-generic x86_64 ApportVersion: 2.0.1-0ubuntu17.4 Architecture: amd64 Date: Tue Sep 10 23:07:21 2013 InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1) MarkForUpload: True ProcEnviron: - TERM=xterm - PATH=(custom, no user) - LANG=en_US.UTF-8 - SHELL=/bin/bash + TERM=xterm + PATH=(custom, no user) + LANG=en_US.UTF-8 + SHELL=/bin/bash SourcePackage: linux-lts-raring UpgradeStatus: No upgrade log present (probably fresh install) - --- + + --- AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-29-generic. ApportVersion: 2.0.1-0ubuntu17.4 Architecture: amd64 ArecordDevices: - **** List of CAPTURE Hardware Devices **** - card 0: PCH [HDA Intel PCH], device 0: STAC92xx Analog [STAC92xx Analog] - Subdevices: 1/1 - Subdevice #0: subdevice #0 + **** List of CAPTURE Hardware Devices **** + card 0: PCH [HDA Intel PCH], device 0: STAC92xx Analog [STAC92xx Analog] + Subdevices: 1/1 + Subdevice #0: subdevice #0 AudioDevicesInUse: - USER PID ACCESS COMMAND - /dev/snd/controlC0: ubuntu 1559 F.... pulseaudio + USER PID ACCESS COMMAND + /dev/snd/controlC0: ubuntu 1559 F.... pulseaudio CRDA: Error: [Errno 2] No such file or directory Card0.Amixer.info: - Card hw:0 'PCH'/'HDA Intel PCH at 0xf7c30000 irq 45' - Mixer name : 'Intel PantherPoint HDMI' - Components : 'HDA:111d76df,102805dc,00100203 HDA:80862806,80860101,00100000' - Controls : 26 - Simple ctrls : 10 + Card hw:0 'PCH'/'HDA Intel PCH at 0xf7c30000 irq 45' + Mixer name : 'Intel PantherPoint HDMI' + Components : 'HDA:111d76df,102805dc,00100203 HDA:80862806,80860101,00100000' + Controls : 26 + Simple ctrls : 10 DistroRelease: Ubuntu 12.04 HibernationDevice: RESUME=UUID=c25cfb8e-6085-4836-8af1-46b5427aaa5f InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1) MachineType: Dell Inc. Latitude 3330 MarkForUpload: True Package: linux (not installed) ProcEnviron: - TERM=xterm - PATH=(custom, no user) - LANG=en_US.UTF-8 - SHELL=/bin/bash + TERM=xterm + PATH=(custom, no user) + LANG=en_US.UTF-8 + SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-29-generic root=UUID=7203bc16-f1ed-499d-9df5-cca9122d8920 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic 3.8.13.5 RelatedPackageVersions: - linux-restricted-modules-3.8.0-29-generic N/A - linux-backports-modules-3.8.0-29-generic N/A - linux-firmware 1.79.6 + linux-restricted-modules-3.8.0-29-generic N/A + linux-backports-modules-3.8.0-29-generic N/A + linux-firmware 1.79.6 RfKill: - 0: phy0: Wireless LAN - Soft blocked: no - Hard blocked: no + 0: phy0: Wireless LAN + Soft blocked: no + Hard blocked: no Tags: precise running-unity Uname: Linux 3.8.0-29-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo dmi.bios.date: 03/08/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A00 dmi.board.name: 4LA010 dmi.board.vendor: Dell Inc. dmi.board.version: S00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA00:bd03/08/2013:svnDellInc.:pnLatitude3330:pvr01:rvnDellInc.:rn4LA010:rvrS00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude 3330 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. - --- - AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-29-generic. - ApportVersion: 2.0.1-0ubuntu17.4 - Architecture: amd64 - ArecordDevices: - **** List of CAPTURE Hardware Devices **** - card 0: PCH [HDA Intel PCH], device 0: STAC92xx Analog [STAC92xx Analog] - Subdevices: 1/1 - Subdevice #0: subdevice #0 - AudioDevicesInUse: - USER PID ACCESS COMMAND - /dev/snd/controlC0: ubuntu 1559 F.... pulseaudio - CRDA: Error: [Errno 2] No such file or directory - Card0.Amixer.info: - Card hw:0 'PCH'/'HDA Intel PCH at 0xf7c30000 irq 45' - Mixer name : 'Intel PantherPoint HDMI' - Components : 'HDA:111d76df,102805dc,00100203 HDA:80862806,80860101,00100000' - Controls : 26 - Simple ctrls : 10 - DistroRelease: Ubuntu 12.04 - HibernationDevice: RESUME=UUID=c25cfb8e-6085-4836-8af1-46b5427aaa5f - InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1) - MachineType: Dell Inc. Latitude 3330 - MarkForUpload: True - Package: linux (not installed) - ProcEnviron: - TERM=xterm - PATH=(custom, no user) - LANG=en_US.UTF-8 - SHELL=/bin/bash - ProcFB: 0 inteldrmfb - ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-29-generic root=UUID=7203bc16-f1ed-499d-9df5-cca9122d8920 ro quiet splash vt.handoff=7 - ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic 3.8.13.5 - RelatedPackageVersions: - linux-restricted-modules-3.8.0-29-generic N/A - linux-backports-modules-3.8.0-29-generic N/A - linux-firmware 1.79.6 - RfKill: - 0: phy0: Wireless LAN - Soft blocked: no - Hard blocked: no - Tags: precise running-unity - Uname: Linux 3.8.0-29-generic x86_64 - UpgradeStatus: No upgrade log present (probably fresh install) - UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo - dmi.bios.date: 03/08/2013 - dmi.bios.vendor: Dell Inc. - dmi.bios.version: A00 - dmi.board.name: 4LA010 - dmi.board.vendor: Dell Inc. - dmi.board.version: S00 - dmi.chassis.type: 9 - dmi.chassis.vendor: Dell Inc. - dmi.modalias: dmi:bvnDellInc.:bvrA00:bd03/08/2013:svnDellInc.:pnLatitude3330:pvr01:rvnDellInc.:rn4LA010:rvrS00:cvnDellInc.:ct9:cvr: - dmi.product.name: Latitude 3330 - dmi.product.version: 01 - dmi.sys.vendor: Dell Inc. ** Changed in: linux (Ubuntu) Importance: Undecided => Low ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1223643 Title: [Dell Latitude 3330] Lid close event was not detected at all. Status in “linux” package in Ubuntu: Incomplete Bug description: CID: 201302-12843 Suspend / LCD off does not work on this system since the lid close event was not captured at all. Steps: 1. Boot to desktop, open a terminal and execute acpi_listen 2. Close the lid and wait for 3 seconds, observe if the LCD screen is turned off and system is suspended. 3. Open the lid. Expected results: 1. System successfully suspended, LCD turned off. 2. With lid opened, system could wake up from suspend and LCD turned on. 3. Lid close/open event was captured by acpi_listen. Actual results: 1. Nothing happened, LCD still on, system not suspended. 2. Nothing captured by acpi_listen. With lid opened: ubuntu@201302-12843:~$ cat /proc/acpi/button/lid/*/state state: open With lid closed: ubuntu@201302-12843:~$ cat /proc/acpi/button/lid/*/state state: open Please find attachment for fwts lid test result. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: linux-image-3.8.0-29-generic 3.8.0-29.42~precise1 [modified: boot/vmlinuz-3.8.0-29-generic] ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic 3.8.13.5 Uname: Linux 3.8.0-29-generic x86_64 ApportVersion: 2.0.1-0ubuntu17.4 Architecture: amd64 Date: Tue Sep 10 23:07:21 2013 InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1) MarkForUpload: True ProcEnviron: TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: linux-lts-raring UpgradeStatus: No upgrade log present (probably fresh install) --- AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-29-generic. ApportVersion: 2.0.1-0ubuntu17.4 Architecture: amd64 ArecordDevices: **** List of CAPTURE Hardware Devices **** card 0: PCH [HDA Intel PCH], device 0: STAC92xx Analog [STAC92xx Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: ubuntu 1559 F.... pulseaudio CRDA: Error: [Errno 2] No such file or directory Card0.Amixer.info: Card hw:0 'PCH'/'HDA Intel PCH at 0xf7c30000 irq 45' Mixer name : 'Intel PantherPoint HDMI' Components : 'HDA:111d76df,102805dc,00100203 HDA:80862806,80860101,00100000' Controls : 26 Simple ctrls : 10 DistroRelease: Ubuntu 12.04 HibernationDevice: RESUME=UUID=c25cfb8e-6085-4836-8af1-46b5427aaa5f InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1) MachineType: Dell Inc. Latitude 3330 MarkForUpload: True Package: linux (not installed) ProcEnviron: TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-29-generic root=UUID=7203bc16-f1ed-499d-9df5-cca9122d8920 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic 3.8.13.5 RelatedPackageVersions: linux-restricted-modules-3.8.0-29-generic N/A linux-backports-modules-3.8.0-29-generic N/A linux-firmware 1.79.6 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no Tags: precise running-unity Uname: Linux 3.8.0-29-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo dmi.bios.date: 03/08/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A00 dmi.board.name: 4LA010 dmi.board.vendor: Dell Inc. dmi.board.version: S00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA00:bd03/08/2013:svnDellInc.:pnLatitude3330:pvr01:rvnDellInc.:rn4LA010:rvrS00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude 3330 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. 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