This bug is missing log files that will aid in diagnosing the problem.
While running an Ubuntu kernel (not a mainline or third-party kernel)
please enter the following command in a terminal window:
apport-collect 1806323
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1806323
Title:
libfu_plugin_dell.so w/dell TB16 Dock blanks the display
Status in fwupd package in Ubuntu:
Triaged
Status in linux package in Ubuntu:
Incomplete
Bug description:
Absolutely reproducible in Ubuntu 18.04.1 Gnome 3 UI with a Dell XP15
laptop and a Dell TB16 dock.
A few seconds after logging into the Gnome 3 UI, something in the UI
starts the fwupd.service. About 2 seconds later, the display goes
blank and does not come back. There is no obvious recovery short of
killing all the user's processes, and then logging back in. A second
login does not reproduce the problem, since the fwupd service is now
running, and does not restart. However manually restarting the fwupd
service causes the problem to recur.
The problem does not occur if the "dell" module is blacklisted in
/etc/fwupd/daemon.conf.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: fwupd 1.0.6-2
ProcVersionSignature: Ubuntu 4.15.0-39.42-generic 4.15.18
Uname: Linux 4.15.0-39-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sun Dec 2 22:02:31 2018
InstallationDate: Installed on 2018-11-19 (13 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64
(20180725)
SourcePackage: fwupd
UpgradeStatus: No upgrade log present (probably fresh install)
mtime.conffile..etc.fwupd.daemon.conf: 2018-12-02T21:41:51.195270
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2018-05-20 (197 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 4.15.0-42.45-generic 4.15.18
Tags: bionic
Uname: Linux 4.15.0-42-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo wireshark
_MarkForUpload: True
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/fwupd/+bug/1806323/+subscriptions
--
Mailing list: https://launchpad.net/~kernel-packages
Post to : kernel-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~kernel-packages
More help : https://help.launchpad.net/ListHelp
