apport information ** Tags added: apport-collected cosmic
** Description changed: After upgrading to 18.10 (from 18.04LTS) I keep receiving random resets on the bluetooth keyboard, connected through a bluetooth usb dongle. I get them with a frequency of one disconnect every 30-60min. Before the upgrade this was not happening. The only way to restore the connection is to remove and re-insert the dongle. I've tried various models from different manufacturers from BT v2 up to v4 and all of them behave the same. I've tried to also to increase the default autosuspend from 2 to 30 echo "30" > /sys/module/usbcore/parameters/autosuspend and the frequency of the resets dropped but not disappear. I've tried with 0 to disable the autosuspend and it was more stable, however it drained the battery of the keyboard very quickly. + --- + ProblemType: Bug + ApportVersion: 2.20.10-0ubuntu13.1 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC1: bnv 2347 F.... pulseaudio + /dev/snd/controlC0: bnv 2347 F.... pulseaudio + CurrentDesktop: XFCE + DistroRelease: Ubuntu 18.10 + HibernationDevice: RESUME=UUID=e962613c-fc88-4740-8f0a-997838d3c2cf + InstallationDate: Installed on 2017-11-02 (382 days ago) + InstallationMedia: Kubuntu 17.10 "Artful Aardvark" - Release amd64 (20171017.1) + IwConfig: + enp0s25 no wireless extensions. + + lo no wireless extensions. + MachineType: Dell Inc. Precision Tower 5810 + NonfreeKernelModules: nvidia_modeset nvidia + Package: linux (not installed) + ProcFB: 0 VESA VGA + ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-11-generic root=UUID=4940c5fe-b600-4f27-8586-c6ac06ccea99 ro rd.driver.blacklist=nouveau vga=773 quiet + ProcVersionSignature: Ubuntu 4.18.0-11.12-generic 4.18.12 + RelatedPackageVersions: + linux-restricted-modules-4.18.0-11-generic N/A + linux-backports-modules-4.18.0-11-generic N/A + linux-firmware 1.175 + RfKill: + 5: hci0: Bluetooth + Soft blocked: no + Hard blocked: no + Tags: cosmic + Uname: Linux 4.18.0-11-generic x86_64 + UpgradeStatus: Upgraded to cosmic on 2018-10-25 (25 days ago) + UserGroups: adm cdrom dialout dip docker kvm lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 05/08/2017 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: A19 + dmi.board.name: 0K240Y + dmi.board.vendor: Dell Inc. + dmi.board.version: A01 + dmi.chassis.type: 7 + dmi.chassis.vendor: Dell Inc. + dmi.modalias: dmi:bvnDellInc.:bvrA19:bd05/08/2017:svnDellInc.:pnPrecisionTower5810:pvr:rvnDellInc.:rn0K240Y:rvrA01:cvnDellInc.:ct7:cvr: + dmi.product.name: Precision Tower 5810 + dmi.product.sku: 0617 + dmi.sys.vendor: Dell Inc. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1803982/+attachment/5214195/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1803982 Title: reset full-speed USB device number 11 using xhci_hcd Status in linux package in Ubuntu: Incomplete Bug description: After upgrading to 18.10 (from 18.04LTS) I keep receiving random resets on the bluetooth keyboard, connected through a bluetooth usb dongle. I get them with a frequency of one disconnect every 30-60min. Before the upgrade this was not happening. The only way to restore the connection is to remove and re-insert the dongle. I've tried various models from different manufacturers from BT v2 up to v4 and all of them behave the same. I've tried to also to increase the default autosuspend from 2 to 30 echo "30" > /sys/module/usbcore/parameters/autosuspend and the frequency of the resets dropped but not disappear. I've tried with 0 to disable the autosuspend and it was more stable, however it drained the battery of the keyboard very quickly. --- ProblemType: Bug ApportVersion: 2.20.10-0ubuntu13.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: bnv 2347 F.... pulseaudio /dev/snd/controlC0: bnv 2347 F.... pulseaudio CurrentDesktop: XFCE DistroRelease: Ubuntu 18.10 HibernationDevice: RESUME=UUID=e962613c-fc88-4740-8f0a-997838d3c2cf InstallationDate: Installed on 2017-11-02 (382 days ago) InstallationMedia: Kubuntu 17.10 "Artful Aardvark" - Release amd64 (20171017.1) IwConfig: enp0s25 no wireless extensions. lo no wireless extensions. MachineType: Dell Inc. Precision Tower 5810 NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 VESA VGA ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-11-generic root=UUID=4940c5fe-b600-4f27-8586-c6ac06ccea99 ro rd.driver.blacklist=nouveau vga=773 quiet ProcVersionSignature: Ubuntu 4.18.0-11.12-generic 4.18.12 RelatedPackageVersions: linux-restricted-modules-4.18.0-11-generic N/A linux-backports-modules-4.18.0-11-generic N/A linux-firmware 1.175 RfKill: 5: hci0: Bluetooth Soft blocked: no Hard blocked: no Tags: cosmic Uname: Linux 4.18.0-11-generic x86_64 UpgradeStatus: Upgraded to cosmic on 2018-10-25 (25 days ago) UserGroups: adm cdrom dialout dip docker kvm lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 05/08/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: A19 dmi.board.name: 0K240Y dmi.board.vendor: Dell Inc. dmi.board.version: A01 dmi.chassis.type: 7 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA19:bd05/08/2017:svnDellInc.:pnPrecisionTower5810:pvr:rvnDellInc.:rn0K240Y:rvrA01:cvnDellInc.:ct7:cvr: dmi.product.name: Precision Tower 5810 dmi.product.sku: 0617 dmi.sys.vendor: Dell Inc. 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