Thank you for taking the time to report this bug and helping to make Ubuntu
better.
Could you please test the latest upstream kernel available (not the daily
folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow
additional upstream developers to examine the issue. Once you've tested the
upstream kernel, please comment on which kernel version specifically you
tested. If this bug is fixed in the mainline kernel, please add the following
tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER
where VERSION-NUMBER is the version number of the kernel you tested. For
example:
kernel-fixed-upstream-v3.13-rc1
This can be done by clicking on the yellow circle with a black pencil icon next
to the word Tags located at the bottom of the bug description. As well, please
remove the tag:
needs-upstream-testing
If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER
As well, please remove the tag:
needs-upstream-testing
Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1254581
Title:
USB stops working after a while
Status in System76:
New
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
After leaving my workstation for a while, and then returning, my USB
keyboard and USB mouse stop working. Actually, all USB ports stop
working.
The peripherals are plugged into the USB hub on my monitor. When I
return, and the monitor wakes up, USB is dead. Plugging them into
other USB ports has no effect.
As far as I can tell, the only way to fix this is to reboot. Is there
a better workaround, like removing and reinserting a kernel module? I
tried this with "ahci", but it gives me "Error: Module ahci is in
use". Having to reboot every time is quite bothersome.
Here's what may be useful from the syslog:
Nov 24 14:41:02 snake kernel: [108346.613267] xhci_hcd 0000:00:14.0: Timeout
while waiting for address device command
Nov 24 14:41:07 snake kernel: [108351.815323] xhci_hcd 0000:00:14.0: Timeout
while waiting for address device command
Nov 24 14:41:08 snake kernel: [108352.019314] usb 3-1.4: device not accepting
address 112, error -62
Nov 24 14:41:08 snake kernel: [108352.103502] usb 3-1.4: new high-speed USB
device number 113 using xhci_hcd
Nov 24 14:41:12 snake whoopsie[1274]: online
Nov 24 14:41:13 snake kernel: [108357.101470] xhci_hcd 0000:00:14.0: Timeout
while waiting for address device command
Nov 24 14:41:18 snake kernel: [108362.303556] xhci_hcd 0000:00:14.0: Timeout
while waiting for address device command
Nov 24 14:41:18 snake kernel: [108362.507519] usb 3-1.4: device not accepting
address 113, error -62
Nov 24 14:41:24 snake kernel: [108368.513290] xhci_hcd 0000:00:14.0: xHCI
host not responding to stop endpoint command.
Nov 24 14:41:24 snake kernel: [108368.513301] xhci_hcd 0000:00:14.0: Assuming
host is dying, halting host.
Nov 24 14:41:24 snake kernel: [108368.513347] Bluetooth: hci0 urb
ffff880403ba5540 failed to resubmit (22)
Nov 24 14:41:24 snake kernel: [108368.513356] Bluetooth: hci0 urb
ffff880403ba5e40 failed to resubmit (22)
Nov 24 14:41:24 snake kernel: [108368.513362] Bluetooth: hci0 urb
ffff880403e466c0 failed to resubmit (22)
Nov 24 14:41:24 snake kernel: [108368.513384] hub 3-1:1.0: cannot disable
port 4 (err = -110)
Nov 24 14:41:24 snake kernel: [108368.513390] xhci_hcd 0000:00:14.0: HC died;
cleaning up
Nov 24 14:41:29 snake kernel: [108373.511466] xhci_hcd 0000:00:14.0: Timeout
while waiting for a slot
Nov 24 14:41:29 snake kernel: [108373.511475] xhci_hcd 0000:00:14.0: Abort
the command ring, but the xHCI is dead.
Nov 24 14:41:29 snake kernel: [108373.511498] xHCI xhci_free_dev called with
unaddressed device
Nov 24 14:41:34 snake kernel: [108378.509722] xhci_hcd 0000:00:14.0: Timeout
while waiting for a slot
Nov 24 14:41:34 snake kernel: [108378.509732] xhci_hcd 0000:00:14.0: Abort
the command ring, but the xHCI is dead.
Nov 24 14:41:34 snake kernel: [108378.509754] xHCI xhci_free_dev called with
unaddressed device
Nov 24 14:41:34 snake kernel: [108378.509792] usb 3-1: USB disconnect, device
number 109
Nov 24 14:41:34 snake kernel: [108378.509797] usb 3-1.1: USB disconnect,
device number 110
Nov 24 14:41:34 snake kernel: [108378.542604] usb 3-1.2: USB disconnect,
device number 111
Nov 24 14:41:34 snake bluetoothd[583]: Adapter /org/bluez/583/hci0 has been
disabled
Nov 24 14:41:34 snake bluetoothd[583]: Unregister path: /org/bluez/583/hci0
Nov 24 14:41:34 snake bluetoothd[583]: Endpoint unregistered: sender=:1.70
path=/MediaEndpoint/A2DPSink
Nov 24 14:41:34 snake bluetoothd[583]: Endpoint unregistered: sender=:1.70
path=/MediaEndpoint/A2DPSource
Nov 24 14:41:34 snake bluetoothd[583]: Endpoint unregistered: sender=:1.70
path=/MediaEndpoint/HFPAG
Nov 24 14:41:34 snake bluetoothd[583]: Endpoint unregistered: sender=:1.70
path=/MediaEndpoint/HFPHS
Nov 24 14:41:34 snake kernel: [108378.634281] usb 3-2: USB disconnect, device
number 13
Nov 24 14:41:34 snake kernel: [108378.634593] usblp0: removed
Nov 24 14:41:34 snake kernel: [108378.635507] usb 3-4: USB disconnect, device
number 4
Nov 24 14:41:34 snake kernel: [108378.637049] usb 3-10: USB disconnect,
device number 5
Nov 24 14:41:34 snake colord: device removed: sysfs-Generic-BisonCam__NB_Pro
Nov 24 14:41:34 snake udev-configure-printer: remove
/devices/pci0000:00/0000:00:14.0/usb3/3-2
Nov 24 14:41:34 snake colord: device removed: sysfs-04f9-0217
Nov 24 14:41:34 snake kernel: [108378.681797] usb 4-1: USB disconnect, device
number 14
Nov 24 14:41:34 snake kernel: [108378.681831] usb 4-1: Failed to set U1
timeout to 0x0,error code -19
Nov 24 14:41:34 snake kernel: [108378.681833] usb 4-1: Set SEL for
device-initiated U1 failed.
Nov 24 14:41:34 snake kernel: [108378.681835] usb 4-1: Set SEL for
device-initiated U2 failed.
Nov 24 14:41:34 snake kernel: [108378.681897] usb 4-1: Failed to set U1
timeout to 0x0,error code -19
Nov 24 14:41:34 snake kernel: [108378.681899] usb 4-1: Set SEL for
device-initiated U1 failed.
Nov 24 14:41:34 snake kernel: [108378.681901] usb 4-1: Set SEL for
device-initiated U2 failed.
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-13-generic 3.11.0-13.20
ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
Uname: Linux 3.11.0-13-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC2: colan 2408 F.... pulseaudio
/dev/snd/controlC1: colan 2408 F.... pulseaudio
/dev/snd/pcmC1D0p: colan 2408 F...m pulseaudio
/dev/snd/controlC0: colan 2408 F.... pulseaudio
Date: Sun Nov 24 22:22:31 2013
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=a9d32626-3b65-4683-a561-cb1c17e0fcba
MachineType: System76, Inc. Galago UltraPro
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic
root=UUID=9a35e457-d298-41c4-9274-a5e8eb9f78c5 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.11.0-13-generic N/A
linux-backports-modules-3.11.0-13-generic N/A
linux-firmware 1.116
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/09/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4.6.5
dmi.board.asset.tag: Tag 12345
dmi.board.name: Galago UltraPro
dmi.board.vendor: System76, Inc.
dmi.board.version: galu1
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: System76, Inc,
dmi.chassis.version: galu1
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd07/09/2013:svnSystem76,Inc.:pnGalagoUltraPro:pvrgalu1:rvnSystem76,Inc.:rnGalagoUltraPro:rvrgalu1:cvnSystem76,Inc,:ct9:cvrgalu1:
dmi.product.name: Galago UltraPro
dmi.product.version: galu1
dmi.sys.vendor: System76, Inc.
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