Public bug reported:
On Lenovo 300e (Winbook w. touch), after suspend (after reopening the
screen) a problem occurs with the touchpad. With original and latest
bios, on Ubuntu 18.04 and 18.10. Mouse control via the pen on the
touchscreen works right away but the touchpad initially fails to
activate after suspend. The problem is logged in the syslog:
Nov 13 18:10:30 laptop kernel: [47069.932348] psmouse serio1: Touchpad at
isa0060/serio1/input0 lost sync at byte 6
Nov 13 18:10:30 laptop kernel: [47069.941838] psmouse serio1: Touchpad at
isa0060/serio1/input0 lost sync at byte 6
Nov 13 18:10:30 laptop kernel: [47069.951256] psmouse serio1: Touchpad at
isa0060/serio1/input0 lost sync at byte 6
Nov 13 18:10:30 laptop kernel: [47069.960764] psmouse serio1: Touchpad at
isa0060/serio1/input0 lost sync at byte 6
Nov 13 18:10:30 laptop kernel: [47069.970321] psmouse serio1: Touchpad at
isa0060/serio1/input0 lost sync at byte 6
Nov 13 18:10:30 laptop kernel: [47069.970330] psmouse serio1: issuing reconnect
request
The above sequence occurs a large number of times. Then, after a minute
or so:
Nov 13 18:10:30 laptop kernel: [47070.218237] psmouse serio1: Touchpad at
isa0060/serio1/input0 lost sync at byte 6
Nov 13 18:10:30 laptop kernel: [47070.227719] psmouse serio1: Touchpad at
isa0060/serio1/input0 lost sync at byte 6
Nov 13 18:10:30 laptop kernel: [47070.237189] psmouse serio1: Touchpad at
isa0060/serio1/input0 lost sync at byte 6
Nov 13 18:10:30 laptop kernel: [47070.246699] psmouse serio1: Touchpad at
isa0060/serio1/input0 lost sync at byte 6
Nov 13 18:10:31 laptop kernel: [47070.990556] psmouse serio1: Touchpad at
isa0060/serio1/input0 lost synchronization, throwing 3 bytes away.
After which the touchpad works fine. If further info is required please
tet me know how to obtain it.
ProblemType: Bug
DistroRelease: Ubuntu 18.10
Package: linux-image-4.18.0-10-generic 4.18.0-10.11
ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12
Uname: Linux 4.18.0-10-generic x86_64
ApportVersion: 2.20.10-0ubuntu13
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: hessel 2180 F.... pulseaudio
/dev/snd/pcmC0D0p: hessel 2180 F...m pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Tue Nov 13 19:21:20 2018
InstallationDate: Installed on 2018-10-23 (21 days ago)
InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 04f2:b5a2 Chicony Electronics Co., Ltd
Bus 001 Device 002: ID 8087:0a2b Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: LENOVO 81FY
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-10-generic
root=/dev/mapper/cryptgroup-cryptroot ro quiet splash vt.handoff=1
RelatedPackageVersions:
linux-restricted-modules-4.18.0-10-generic N/A
linux-backports-modules-4.18.0-10-generic N/A
linux-firmware 1.175
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/26/2018
dmi.bios.vendor: LENOVO
dmi.bios.version: 6HCN22WW
dmi.board.asset.tag: No Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: SDK0K13476 WIN
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 31
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo 300e
dmi.modalias:
dmi:bvnLENOVO:bvr6HCN22WW:bd07/26/2018:svnLENOVO:pn81FY:pvrLenovo300e:rvnLENOVO:rnLNVNB161216:rvrSDK0K13476WIN:cvnLENOVO:ct31:cvrLenovo300e:
dmi.product.family: 300e
dmi.product.name: 81FY
dmi.product.sku: LENOVO_MT_81FY_BU_idea_FM_300e
dmi.product.version: Lenovo 300e
dmi.sys.vendor: LENOVO
** Affects: linux (Ubuntu)
Importance: Undecided
Status: Confirmed
** Tags: amd64 apport-bug cosmic
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https://bugs.launchpad.net/bugs/1803171
Title:
Touchpad freeze after suspend (lost sync)
Status in linux package in Ubuntu:
Confirmed
Bug description:
On Lenovo 300e (Winbook w. touch), after suspend (after reopening the
screen) a problem occurs with the touchpad. With original and latest
bios, on Ubuntu 18.04 and 18.10. Mouse control via the pen on the
touchscreen works right away but the touchpad initially fails to
activate after suspend. The problem is logged in the syslog:
Nov 13 18:10:30 laptop kernel: [47069.932348] psmouse serio1: Touchpad at
isa0060/serio1/input0 lost sync at byte 6
Nov 13 18:10:30 laptop kernel: [47069.941838] psmouse serio1: Touchpad at
isa0060/serio1/input0 lost sync at byte 6
Nov 13 18:10:30 laptop kernel: [47069.951256] psmouse serio1: Touchpad at
isa0060/serio1/input0 lost sync at byte 6
Nov 13 18:10:30 laptop kernel: [47069.960764] psmouse serio1: Touchpad at
isa0060/serio1/input0 lost sync at byte 6
Nov 13 18:10:30 laptop kernel: [47069.970321] psmouse serio1: Touchpad at
isa0060/serio1/input0 lost sync at byte 6
Nov 13 18:10:30 laptop kernel: [47069.970330] psmouse serio1: issuing
reconnect request
The above sequence occurs a large number of times. Then, after a
minute or so:
Nov 13 18:10:30 laptop kernel: [47070.218237] psmouse serio1: Touchpad at
isa0060/serio1/input0 lost sync at byte 6
Nov 13 18:10:30 laptop kernel: [47070.227719] psmouse serio1: Touchpad at
isa0060/serio1/input0 lost sync at byte 6
Nov 13 18:10:30 laptop kernel: [47070.237189] psmouse serio1: Touchpad at
isa0060/serio1/input0 lost sync at byte 6
Nov 13 18:10:30 laptop kernel: [47070.246699] psmouse serio1: Touchpad at
isa0060/serio1/input0 lost sync at byte 6
Nov 13 18:10:31 laptop kernel: [47070.990556] psmouse serio1: Touchpad at
isa0060/serio1/input0 lost synchronization, throwing 3 bytes away.
After which the touchpad works fine. If further info is required
please tet me know how to obtain it.
ProblemType: Bug
DistroRelease: Ubuntu 18.10
Package: linux-image-4.18.0-10-generic 4.18.0-10.11
ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12
Uname: Linux 4.18.0-10-generic x86_64
ApportVersion: 2.20.10-0ubuntu13
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: hessel 2180 F.... pulseaudio
/dev/snd/pcmC0D0p: hessel 2180 F...m pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Tue Nov 13 19:21:20 2018
InstallationDate: Installed on 2018-10-23 (21 days ago)
InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64
(20181017.3)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 04f2:b5a2 Chicony Electronics Co., Ltd
Bus 001 Device 002: ID 8087:0a2b Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: LENOVO 81FY
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-10-generic
root=/dev/mapper/cryptgroup-cryptroot ro quiet splash vt.handoff=1
RelatedPackageVersions:
linux-restricted-modules-4.18.0-10-generic N/A
linux-backports-modules-4.18.0-10-generic N/A
linux-firmware 1.175
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/26/2018
dmi.bios.vendor: LENOVO
dmi.bios.version: 6HCN22WW
dmi.board.asset.tag: No Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: SDK0K13476 WIN
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 31
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo 300e
dmi.modalias:
dmi:bvnLENOVO:bvr6HCN22WW:bd07/26/2018:svnLENOVO:pn81FY:pvrLenovo300e:rvnLENOVO:rnLNVNB161216:rvrSDK0K13476WIN:cvnLENOVO:ct31:cvrLenovo300e:
dmi.product.family: 300e
dmi.product.name: 81FY
dmi.product.sku: LENOVO_MT_81FY_BU_idea_FM_300e
dmi.product.version: Lenovo 300e
dmi.sys.vendor: LENOVO
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