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** Changed in: linux (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1254581
Title:
USB stops working after a while
Status in System76:
New
Status in “linux” package in Ubuntu:
Confirmed
Bug description:
After leaving my workstation for a while, and then returning, my USB
keyboard and USB mouse stop working. Actually, all USB ports stop
working.
The peripherals are plugged into the USB hub on my monitor. When I
return, and the monitor wakes up, USB is dead. Plugging them into
other USB ports has no effect.
As far as I can tell, the only way to fix this is to reboot. Is there
a better workaround, like removing and reinserting a kernel module? I
tried this with "ahci", but it gives me "Error: Module ahci is in
use". Having to reboot every time is quite bothersome.
Here's what may be useful from the syslog:
Nov 24 14:41:02 snake kernel: [108346.613267] xhci_hcd 0000:00:14.0: Timeout
while waiting for address device command
Nov 24 14:41:07 snake kernel: [108351.815323] xhci_hcd 0000:00:14.0: Timeout
while waiting for address device command
Nov 24 14:41:08 snake kernel: [108352.019314] usb 3-1.4: device not accepting
address 112, error -62
Nov 24 14:41:08 snake kernel: [108352.103502] usb 3-1.4: new high-speed USB
device number 113 using xhci_hcd
Nov 24 14:41:12 snake whoopsie[1274]: online
Nov 24 14:41:13 snake kernel: [108357.101470] xhci_hcd 0000:00:14.0: Timeout
while waiting for address device command
Nov 24 14:41:18 snake kernel: [108362.303556] xhci_hcd 0000:00:14.0: Timeout
while waiting for address device command
Nov 24 14:41:18 snake kernel: [108362.507519] usb 3-1.4: device not accepting
address 113, error -62
Nov 24 14:41:24 snake kernel: [108368.513290] xhci_hcd 0000:00:14.0: xHCI
host not responding to stop endpoint command.
Nov 24 14:41:24 snake kernel: [108368.513301] xhci_hcd 0000:00:14.0: Assuming
host is dying, halting host.
Nov 24 14:41:24 snake kernel: [108368.513347] Bluetooth: hci0 urb
ffff880403ba5540 failed to resubmit (22)
Nov 24 14:41:24 snake kernel: [108368.513356] Bluetooth: hci0 urb
ffff880403ba5e40 failed to resubmit (22)
Nov 24 14:41:24 snake kernel: [108368.513362] Bluetooth: hci0 urb
ffff880403e466c0 failed to resubmit (22)
Nov 24 14:41:24 snake kernel: [108368.513384] hub 3-1:1.0: cannot disable
port 4 (err = -110)
Nov 24 14:41:24 snake kernel: [108368.513390] xhci_hcd 0000:00:14.0: HC died;
cleaning up
Nov 24 14:41:29 snake kernel: [108373.511466] xhci_hcd 0000:00:14.0: Timeout
while waiting for a slot
Nov 24 14:41:29 snake kernel: [108373.511475] xhci_hcd 0000:00:14.0: Abort
the command ring, but the xHCI is dead.
Nov 24 14:41:29 snake kernel: [108373.511498] xHCI xhci_free_dev called with
unaddressed device
Nov 24 14:41:34 snake kernel: [108378.509722] xhci_hcd 0000:00:14.0: Timeout
while waiting for a slot
Nov 24 14:41:34 snake kernel: [108378.509732] xhci_hcd 0000:00:14.0: Abort
the command ring, but the xHCI is dead.
Nov 24 14:41:34 snake kernel: [108378.509754] xHCI xhci_free_dev called with
unaddressed device
Nov 24 14:41:34 snake kernel: [108378.509792] usb 3-1: USB disconnect, device
number 109
Nov 24 14:41:34 snake kernel: [108378.509797] usb 3-1.1: USB disconnect,
device number 110
Nov 24 14:41:34 snake kernel: [108378.542604] usb 3-1.2: USB disconnect,
device number 111
Nov 24 14:41:34 snake bluetoothd[583]: Adapter /org/bluez/583/hci0 has been
disabled
Nov 24 14:41:34 snake bluetoothd[583]: Unregister path: /org/bluez/583/hci0
Nov 24 14:41:34 snake bluetoothd[583]: Endpoint unregistered: sender=:1.70
path=/MediaEndpoint/A2DPSink
Nov 24 14:41:34 snake bluetoothd[583]: Endpoint unregistered: sender=:1.70
path=/MediaEndpoint/A2DPSource
Nov 24 14:41:34 snake bluetoothd[583]: Endpoint unregistered: sender=:1.70
path=/MediaEndpoint/HFPAG
Nov 24 14:41:34 snake bluetoothd[583]: Endpoint unregistered: sender=:1.70
path=/MediaEndpoint/HFPHS
Nov 24 14:41:34 snake kernel: [108378.634281] usb 3-2: USB disconnect, device
number 13
Nov 24 14:41:34 snake kernel: [108378.634593] usblp0: removed
Nov 24 14:41:34 snake kernel: [108378.635507] usb 3-4: USB disconnect, device
number 4
Nov 24 14:41:34 snake kernel: [108378.637049] usb 3-10: USB disconnect,
device number 5
Nov 24 14:41:34 snake colord: device removed: sysfs-Generic-BisonCam__NB_Pro
Nov 24 14:41:34 snake udev-configure-printer: remove
/devices/pci0000:00/0000:00:14.0/usb3/3-2
Nov 24 14:41:34 snake colord: device removed: sysfs-04f9-0217
Nov 24 14:41:34 snake kernel: [108378.681797] usb 4-1: USB disconnect, device
number 14
Nov 24 14:41:34 snake kernel: [108378.681831] usb 4-1: Failed to set U1
timeout to 0x0,error code -19
Nov 24 14:41:34 snake kernel: [108378.681833] usb 4-1: Set SEL for
device-initiated U1 failed.
Nov 24 14:41:34 snake kernel: [108378.681835] usb 4-1: Set SEL for
device-initiated U2 failed.
Nov 24 14:41:34 snake kernel: [108378.681897] usb 4-1: Failed to set U1
timeout to 0x0,error code -19
Nov 24 14:41:34 snake kernel: [108378.681899] usb 4-1: Set SEL for
device-initiated U1 failed.
Nov 24 14:41:34 snake kernel: [108378.681901] usb 4-1: Set SEL for
device-initiated U2 failed.
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-13-generic 3.11.0-13.20
ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
Uname: Linux 3.11.0-13-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC2: colan 2408 F.... pulseaudio
/dev/snd/controlC1: colan 2408 F.... pulseaudio
/dev/snd/pcmC1D0p: colan 2408 F...m pulseaudio
/dev/snd/controlC0: colan 2408 F.... pulseaudio
Date: Sun Nov 24 22:22:31 2013
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=a9d32626-3b65-4683-a561-cb1c17e0fcba
MachineType: System76, Inc. Galago UltraPro
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic
root=UUID=9a35e457-d298-41c4-9274-a5e8eb9f78c5 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.11.0-13-generic N/A
linux-backports-modules-3.11.0-13-generic N/A
linux-firmware 1.116
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/09/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4.6.5
dmi.board.asset.tag: Tag 12345
dmi.board.name: Galago UltraPro
dmi.board.vendor: System76, Inc.
dmi.board.version: galu1
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: System76, Inc,
dmi.chassis.version: galu1
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd07/09/2013:svnSystem76,Inc.:pnGalagoUltraPro:pvrgalu1:rvnSystem76,Inc.:rnGalagoUltraPro:rvrgalu1:cvnSystem76,Inc,:ct9:cvrgalu1:
dmi.product.name: Galago UltraPro
dmi.product.version: galu1
dmi.sys.vendor: System76, Inc.
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