Launchpad has imported 16 comments from the remote bug at https://bugzilla.kernel.org/show_bug.cgi?id=197809.
If you reply to an imported comment from within Launchpad, your comment will be sent to the remote bug automatically. Read more about Launchpad's inter-bugtracker facilities at https://help.launchpad.net/InterBugTracking. ------------------------------------------------------------------------ On 2017-11-07T21:55:28+00:00 mogio wrote: Created attachment 260549 dmesg | grep .hid ezbook 3 pro, apollo lake, ubuntu 16.04/17.10, out of the box touchpad doesn't work. With the v4.14-rc7 movement were tracked but not the phisical click of buttons. With the v4.14-rc8 trackpad is dead. Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1728244/comments/12 ------------------------------------------------------------------------ On 2017-11-11T13:32:36+00:00 mogio wrote: latests daily has the trackpad not working at all. 4.14-0.999 Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1728244/comments/13 ------------------------------------------------------------------------ On 2017-11-12T02:32:54+00:00 bradleybaker wrote: I have the ezbook 3 Pro (v4). With Manjaro Xfce 17.05 the touchpad does not work at all, but using Antergos 17.09 the touchpad works perfectly. Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1728244/comments/24 ------------------------------------------------------------------------ On 2017-11-12T02:35:05+00:00 bradleybaker wrote: (In reply to Brad Baker from comment #2) > I have the ezbook 3 Pro (v4). With Manjaro Xfce 17.05 the touchpad does not > work at all, but using Antergos 17.09 the touchpad works perfectly. Dmesg logs for both non-working and working config's can be found here: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1728244 Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1728244/comments/25 ------------------------------------------------------------------------ On 2017-11-12T18:25:24+00:00 mogio wrote: Created attachment 260625 partially working touchpad 4.14.0-041400rc7 This is the dmesg of my ubuntu 16.04 installation with the 4.14.0-041400rc7 kernel. It has the trackpad working but not its left/right buttons. After this kernel mainline release, the touchpad is not working at all. Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1728244/comments/35 ------------------------------------------------------------------------ On 2017-11-12T22:18:21+00:00 bradleybaker wrote: There is a potential patch (quirk) for this. Please test it, if possible: https://patchwork.kernel.org/patch/10046575/ Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1728244/comments/39 ------------------------------------------------------------------------ On 2017-11-13T10:44:19+00:00 mogio wrote: Ubuntu 16.04, Jumper ezbook 3 pro V4: patch is not working. Compiled by myself with this patch 4.14.0-041400 and tried a kernel compiled by a more pro user than me (here. https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1728244). Touchpad is not working. The only semi working kernel is the 4.14.0-041400rc7 on mainline. Yes MOVING, Yes doubletap for clic, No buttons. Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1728244/comments/43 ------------------------------------------------------------------------ On 2017-11-13T19:39:47+00:00 mogio wrote: Created attachment 260639 dmesg > dmesg_4.14_patch_i2c_debug attached dmesg 4.14 mainline + released patch + i2c debug kernel param. Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1728244/comments/46 ------------------------------------------------------------------------ On 2017-11-28T11:21:31+00:00 panayotes2 wrote: (In reply to mogio from comment #6) > Ubuntu 16.04, Jumper ezbook 3 pro V4: patch is not working. > > Compiled by myself with this patch 4.14.0-041400 and tried a kernel compiled > by a more pro user than me (here. > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1728244). > > Touchpad is not working. The only semi working kernel is the > 4.14.0-041400rc7 on mainline. Yes MOVING, Yes doubletap for clic, No buttons. Same here. Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1728244/comments/72 ------------------------------------------------------------------------ On 2017-11-28T13:06:39+00:00 bradleybaker wrote: @mogio, I just noticed this in your dmesg log. "random: fast init done" If it means you have "fast boot" enabled in your BIOS you should disable that. Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1728244/comments/73 ------------------------------------------------------------------------ On 2017-11-28T22:57:50+00:00 bradleybaker wrote: Mogio, see this patch. It looks related to your button click problem perhaps: https://patchwork.kernel.org/patch/10070339/ Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1728244/comments/74 ------------------------------------------------------------------------ On 2017-12-18T21:47:08+00:00 mogio wrote: 4.15 is a big no. Latest drm-intel-next 4.15 hasn't the touch-pad movement working. Rolled back to the 4.14... Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1728244/comments/87 ------------------------------------------------------------------------ On 2017-12-22T13:14:13+00:00 bradleybaker wrote: @mogio a guy on the TT forum says that 4.15 did not work for him but rolling back to 4.14.3 did. I'm not sure but I think he's using Ubuntu. 4.14.3 has also been working for me without failure (so far). Manjaro just released 4.14.5 so I will be upgrading and testing that out soon. See: https://techtablets.com/forum/topic/how-to-install-antergos-linux-on-the-ezbook-3-pro-v4/page/3/#post-76087 Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1728244/comments/89 ------------------------------------------------------------------------ On 2018-02-06T12:55:47+00:00 pstez84 wrote: Same problem here on Chuwi LapBook Air touchpad showing as ALPS0001:00 0911:5288 Touchpad tried kernels 4.14.14 through 4.15.1 including discussed patches and all no goor on Arch Linux. I have magaed to bodge the touchpad to work by constantly removing and re-adding the driver using modprobe but on first suspend, if the touchpad is enabled, my system crashes. Any news would be helpful. Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1728244/comments/128 ------------------------------------------------------------------------ On 2018-02-06T14:01:50+00:00 mogio wrote: just wait 4.16 and see if all hid patches fixed the issue. Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1728244/comments/129 ------------------------------------------------------------------------ On 2018-02-12T08:01:25+00:00 mogio wrote: Created attachment 274123 4.14, 4.15, 4.16... still not working. >From ubuntu mainline... the last semi working touchpad (movements are ok, physical buttons are not working) is the drm-intel-next 4.14.0-997.201712022100. After this: kaput. :) Reply at: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1728244/comments/134 ** Changed in: linux Status: Unknown => Confirmed ** Changed in: linux Importance: Unknown => Medium -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1728244 Title: Touchpad stops working after reboot on Apollo Lake Status in Linux: Confirmed Status in linux package in Ubuntu: Triaged Bug description: On the Jumper EZBook 3 Pro (V4) laptop, using an Apollo Lake N3450 processor, if you install Ubuntu 17.10 (or less) with isorespin and use rEFInd as bootloader (this is the only way to get linux booting on this laptop) everything works out of the box, but after a reboot or two the touchpad stops working. Both in Ubuntu and Windows 10. The only way to restore functionality is to boot from usb key ubuntu 17.10 respined, or disassemble laptop and detach-reattach battery cable. This is mesg | grep i2c_hid: [ 2056.460636] i2c_hid i2c-SYNA3602:00: i2c_hid_get_input: incomplete report (27/34) [ 3077.604699] i2c_hid i2c-SYNA3602:00: failed to reset device. [ 3077.605473] dpm_run_callback(): i2c_hid_resume+0x0/0xe0 [i2c_hid] returns -61 [ 3080.468156] i2c_hid i2c-SYNA3602:00: i2c_hid_get_input: incomplete report (27/34) uname -rvps Linux 4.10.0-32-generic #36~16.04.1-Ubuntu SMP Wed Aug 9 09:19:02 UTC 2017 x86_64 There has to be a bug in the kernel. Any way to avoid this? To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1728244/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
