apport information ** Attachment added: "CurrentDmesg.txt" https://bugs.launchpad.net/bugs/1798833/+attachment/5204474/+files/CurrentDmesg.txt
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1798833 Title: Network unusable (>1s-5s pings) on e1000e Status in linux package in Ubuntu: Incomplete Status in linux-hwe package in Ubuntu: New Status in linux-meta-hwe package in Ubuntu: Invalid Status in linux source package in Xenial: Invalid Status in linux-hwe source package in Xenial: New Status in linux-meta-hwe source package in Xenial: Invalid Status in linux source package in Bionic: Incomplete Status in linux-hwe source package in Bionic: Invalid Status in linux-meta-hwe source package in Bionic: Invalid Bug description: On DELL 7060 MicroFormFactor (MFF) machines with Intel network cards, installing any kernels above, but not including 4.15.0-20, break the network connectivity of the machine. Latest kernel where network card works: linux-image-4.15.0-20-generic 4.15.0-20.21~16.04.1 amd64 Signed kernel image generic Tested kernels where network card breaks: 4.15.0-22 4.15.0-33 4.15.0-36 # lspci -nn -d ::0200 00:1f.6 Ethernet controller [0200]: Intel Corporation Device [8086:15bb] (rev 10) BIOS Information Vendor: Dell Inc. Version: 1.2.14 Release Date: 09/06/2018 To reproduce the issue: 1. Install any kernel starting on 4.15.0-22 or above 2. Boot the machine with the new kernel 3. ping the gateway (pings are in the sub 1ms range) 4. Attempt to do things that use the network, i.e. apt update or scp, etc. It may take a minute or so before things get hung, i.e. you will see apt update progress stop and the transfer rate drop down to just a few kb/s or simply say stalled. 4. Now ping the gateway again and you will see 1-5s pings, dropped packets 5. At this point network is no longer usable ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-generic-hwe-16.04 (not installed) ProcVersionSignature: Ubuntu 4.15.0-20.21~16.04.1-generic 4.15.17 Uname: Linux 4.15.0-20-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.18 Architecture: amd64 CurrentDesktop: Unity Date: Fri Oct 19 10:35:08 2018 InstallationDate: Installed on 2016-08-25 (784 days ago) InstallationMedia: It ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: linux-meta-hwe UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.20.1-0ubuntu2.18 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/hwC0D2', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D10p', '/dev/snd/pcmC0D9p', '/dev/snd/pcmC0D8p', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', '/dev/snd/pcmC0D2c', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: Unity DistroRelease: Ubuntu 16.04 HibernationDevice: RESUME=UUID=726e9457-64eb-4ea3-9304-30bf6c37b9de InstallationDate: Installed on 2016-08-25 (788 days ago) InstallationMedia: It IwConfig: lo no wireless extensions. enx00e112002c6f no wireless extensions. eno1 no wireless extensions. MachineType: Dell Inc. OptiPlex 7060 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-20-generic root=/dev/mapper/aevg-root ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.15.0-20.21~16.04.1-generic 4.15.17 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.15.0-20-generic N/A linux-backports-modules-4.15.0-20-generic N/A linux-firmware 1.157.20 RfKill: Tags: xenial xenial Uname: Linux 4.15.0-20-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 09/06/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.2.14 dmi.board.name: 04MFRM dmi.board.vendor: Dell Inc. dmi.board.version: A01 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.2.14:bd09/06/2018:svnDellInc.:pnOptiPlex7060:pvr:rvnDellInc.:rn04MFRM:rvrA01:cvnDellInc.:ct3:cvr: dmi.product.family: OptiPlex dmi.product.name: OptiPlex 7060 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1798833/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
