This is for sure not a kernel bug. The printing workflow happens
completely in user space.
** Changed in: linux (Ubuntu)
Status: Incomplete => Invalid
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https://bugs.launchpad.net/bugs/1713448
Title:
Adobe Reader doesn't print on OKI C911
Status in cups package in Ubuntu:
New
Status in linux package in Ubuntu:
Invalid
Bug description:
Out and over.
I tried whatever I could think of, but whatever I send there, anything will
make the printer blink, 'processing', forever, until I cancel the job.
The printer, however, prints the same files from okular, and from all other
applications that I have tried so far. This would clearly point to acroread.
However, acroread prints to all other printers that we have standing about
without any problem.
Logically, from what I could state so far, we have an AND-combination:
everything works, except I print a file from acroread through OKI
C911.
Since I have other printers and other PDF-software, it is minor. And yet, I
wouldn't mind helping to debug this thing.
I'm using the OKI-provided ppd with cups.
adobereader-enu:i386 9.5.5
cups 2.1.3-4
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ApportVersion: 2.20.1-0ubuntu2.18
Architecture: amd64
CupsErrorLog:
E [31/Aug/2018:11:08:02 +0200] Missing value on line 617 of
/var/cache/cups/job.cache.
E [31/Aug/2018:11:08:02 +0200] Missing value on line 668 of
/var/cache/cups/job.cache.
E [31/Aug/2018:11:08:02 +0200] Missing value on line 4277 of
/var/cache/cups/job.cache.
CurrentDesktop: KDE
DistroRelease: Ubuntu 16.04
InstallationDate: Installed on 2015-04-01 (1247 days ago)
InstallationMedia: Kubuntu 14.04 LTS "Trusty Tahr" - Release amd64
(20140416.1)
Lpstat:
device for BrotherColourMFC9970: socket://134.91.100.26:9100
device for Hewlett-Packard_Hewlett-Packard_hp_color_LaserJet_4600:
dnssd://hp%20color%20LaserJet%204600%40IC07CA93._printer._tcp.local/
device for OKI_C911: dnssd://OKIC911-BB319._pdl-datastream._tcp.local/
device for Samsung_M262x_282x_Series:
dnssd://Samsung%20M262x%20282x%20Series%20(SEC001599EE3069)._printer._tcp.local/
MachineType: LENOVO 2924WEG
Package: linux
PackageArchitecture: amd64
Papersize: a4
PpdFiles:
Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/BrotherColourMFC9970.ppd', '/etc/cups/ppd/OKI_C911.ppd',
'/etc/cups/ppd/Samsung_M262x_282x_Series.ppd',
'/etc/cups/ppd/Hewlett-Packard_Hewlett-Packard_hp_color_LaserJet_4600.ppd']
failed with exit code 2: grep: /etc/cups/ppd/BrotherColourMFC9970.ppd:
Permission denied
grep: /etc/cups/ppd/OKI_C911.ppd: Permission denied
grep: /etc/cups/ppd/Samsung_M262x_282x_Series.ppd: Permission denied
grep:
/etc/cups/ppd/Hewlett-Packard_Hewlett-Packard_hp_color_LaserJet_4600.ppd:
Permission denied
ProcCmdline: BOOT_IMAGE=/vmlinuz-4.4.0-134-generic
root=UUID=8d3acd2e-2a7f-42ba-b873-b819283b6144 ro quiet splash vt.handoff=7
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-134-generic
root=UUID=8d3acd2e-2a7f-42ba-b873-b819283b6144 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.4.0-134.160-generic 4.4.140
Tags: xenial
Uname: Linux 4.4.0-134-generic x86_64
UpgradeStatus: Upgraded to xenial on 2018-08-15 (15 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 10/11/2012
dmi.bios.vendor: LENOVO
dmi.bios.version: 6UET70WW (1.50 )
dmi.board.name: 2924WEG
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias:
dmi:bvnLENOVO:bvr6UET70WW(1.50):bd10/11/2012:svnLENOVO:pn2924WEG:pvrThinkPadT410s:rvnLENOVO:rn2924WEG:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 2924WEG
dmi.product.version: ThinkPad T410s
dmi.sys.vendor: LENOVO
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