Adam Niedling, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue in a supported release? If so, as per http://us.acer.com/ac/en/US/content/drivers an update is available for your BIOS (1.35). If you update to this following https://help.ubuntu.com/community/BiosUpdate , does it change anything?
If not, could you please both specify what happened, and provide the output of the following terminal command: sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . If reproducible, could you also please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ . If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report: apport-collect -p linux <replace-with-bug-number> In addition, could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags: kernel-fixed-upstream kernel-fixed-upstream-VERSION-NUMBER where VERSION-NUMBER is the version number of the kernel you tested. For example: kernel-fixed-upstream-v3.12 This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag: needs-upstream-testing If the mainline kernel does not fix this bug, please add the following tags: kernel-bug-exists-upstream kernel-bug-exists-upstream-VERSION-NUMBER As well, please remove the tag: needs-upstream-testing Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding. ** Tags added: bios-outdated-1.35 ** Changed in: linux (Ubuntu) Importance: Undecided => Low ** Changed in: linux (Ubuntu) Status: Triaged => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/811464 Title: Cannot mount media in DVD rom drive, Acer Timeline 4810TG. Status in The Linux Kernel: Invalid Status in “linux” package in Ubuntu: Incomplete Bug description: This is the reopening of bug #412527 for Natty. There is a DVD eject button on these laptops, if they're pressed the drive is ejected but the DVD won't be mounted after insertion. However the "eject cdrom" command works. Further info in the previously mentioned bug. WORKAROUND #1: (should always work) Instead of pressing the hardware button enter this command in the command line: eject cdrom WORKAROUND #2: (works for some people including me) In the BIOS set SATA mode from AHCI to IDE. WORKAROUND #3: (works for some people but not for me) Use the noacpi kernel parameter the following way: 1) sudo gedit /etc/default/grub 2) change the line GRUB_CMDLINE_LINUX_DEFAULT="quiet splash" to the following GRUB_CMDLINE_LINUX_DEFAULT="quiet splash noacpi" 3) save 4) sudo update-grub 5) restart the system ProblemType: Bug DistroRelease: Ubuntu 11.04 Package: linux-image-2.6.38-10-generic 2.6.38-10.46 ProcVersionSignature: Ubuntu 2.6.38-10.46-generic 2.6.38.7 Uname: Linux 2.6.38-10-generic i686 AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23. Architecture: i386 ArecordDevices: **** List of CAPTURE Hardware Devices **** card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: krychek 2053 F.... pulseaudio CRDA: Error: [Errno 2] Nincs ilyen fájl vagy könyvtár Card0.Amixer.info: Card hw:0 'Intel'/'HDA Intel at 0xd4100000 irq 45' Mixer name : 'Realtek ALC269' Components : 'HDA:10ec0269,1025022a,00100004' Controls : 17 Simple ctrls : 9 Card1.Amixer.info: Card hw:1 'HDMI'/'HDA ATI HDMI at 0xd4010000 irq 47' Mixer name : 'ATI R6xx HDMI' Components : 'HDA:1002aa01,00aa0100,00100100' Controls : 4 Simple ctrls : 1 Card1.Amixer.values: Simple mixer control 'IEC958',0 Capabilities: pswitch pswitch-joined penum Playback channels: Mono Mono: Playback [on] CheckboxSubmission: 3573f48fa99c25dbd591a823d1e74fe5 CheckboxSystem: c69722ecac764861be52925fa50b4dcc Date: Sat Jul 16 12:46:42 2011 HibernationDevice: RESUME=UUID=e0c7a512-b2b4-454b-8805-f88d9c144029 InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5) MachineType: Acer Aspire 4810T ProcEnviron: LANGUAGE=hu_HU:en LANG=hu_HU.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-10-generic root=UUID=972cb257-169c-47b6-a8b5-c782cc890f0b ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-2.6.38-10-generic N/A linux-backports-modules-2.6.38-10-generic N/A linux-firmware 1.52 SourcePackage: linux UpgradeStatus: Upgraded to natty on 2011-04-28 (78 days ago) dmi.bios.date: 10/16/2009 dmi.bios.vendor: INSYDE dmi.bios.version: V1.31 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: Aspire 4810T dmi.board.vendor: Acer dmi.board.version: Base Board Version dmi.chassis.type: 1 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnINSYDE:bvrV1.31:bd10/16/2009:svnAcer:pnAspire4810T:pvrV1.31:rvnAcer:rnAspire4810T:rvrBaseBoardVersion:cvnChassisManufacturer:ct1:cvrChassisVersion: dmi.product.name: Aspire 4810T dmi.product.version: V1.31 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/811464/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
