Dear friends, Please give me 2 more day time. I use this laptop for working. I can only put screw driver at sat / sun.
Mr. Joseph Salisbury, sorry I have no option to wait till sat / sun. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1795256 Title: frequent crash of Ubuntu 18.04 with purple dotted screen or black screen error death Status in linux package in Ubuntu: Incomplete Bug description: I had same problem in Ubuntu 16.04.3. But not frequent. It was happening when I play HD video. But now after installing Ubuntu 18.04 the same problem even when browsing. Its too frequent. I have tried to reinstall Intel-microcode, bumblebee, xorg video drivers. No improvement. The system don't crash even show error message in dmesg and journalctl. aravind@comp:~$ lspci 00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v6/7th Gen Core Processor Host Bridge/DRAM Registers (rev 02) 00:02.0 VGA compatible controller: Intel Corporation HD Graphics 620 (rev 02) 00:14.0 USB controller: Intel Corporation Sunrise Point-LP USB 3.0 xHCI Controller (rev 21) 00:14.2 Signal processing controller: Intel Corporation Sunrise Point-LP Thermal subsystem (rev 21) 00:15.0 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller #0 (rev 21) 00:16.0 Communication controller: Intel Corporation Sunrise Point-LP CSME HECI #1 (rev 21) 00:17.0 SATA controller: Intel Corporation Sunrise Point-LP SATA Controller [AHCI mode] (rev 21) 00:1c.0 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port (rev f1) 00:1d.0 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #9 (rev f1) 00:1d.2 PCI bridge: Intel Corporation Device 9d1a (rev f1) 00:1d.3 PCI bridge: Intel Corporation Device 9d1b (rev f1) 00:1f.0 ISA bridge: Intel Corporation Sunrise Point-LP LPC Controller (rev 21) 00:1f.2 Memory controller: Intel Corporation Sunrise Point-LP PMC (rev 21) 00:1f.3 Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21) 00:1f.4 SMBus: Intel Corporation Sunrise Point-LP SMBus (rev 21) 01:00.0 3D controller: NVIDIA Corporation Device 179c (rev ff) 03:00.0 Network controller: Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter (rev 31) 04:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTL8411B PCI Express Card Reader (rev 01) 04:00.1 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 12) aravind@comp:~$ sudo lshw [sudo] password for aravind: comp description: Notebook product: Aspire E5-575G (Aspire E5-575G_115F_1.25) vendor: Acer version: V1.25 serial: NXGDWSI034717145457600 width: 64 bits capabilities: smbios-3.0 dmi-3.0 smp vsyscall32 configuration: chassis=notebook family=KBL sku=Aspire E5-575G_115F_1.25 uuid=BB9943DA-A143-49C0-8D00-A81E84883CFD *-core description: Motherboard product: Ironman_SK vendor: Acer physical id: 0 version: V1.25 serial: NBGD411006717145457600 slot: Type2 - Board Chassis Location *-firmware description: BIOS vendor: Insyde Corp. physical id: 0 version: V1.25 date: 03/03/2017 size: 128KiB capacity: 4544KiB capabilities: pci upgrade shadowing cdboot bootselect edd int13floppynec int13floppytoshiba int13floppy360 int13floppy1200 int13floppy720 int13floppy2880 int9keyboard int10video acpi usb biosbootspecification uefi *-cpu description: CPU product: Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz vendor: Intel Corp. physical id: 4 bus info: cpu@0 version: Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz serial: To Be Filled By O.E.M. slot: U3E1 size: 799MHz capacity: 4005MHz width: 64 bits clock: 100MHz capabilities: x86-64 fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp constant_tsc art arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc cpuid aperfmperf tsc_known_freq pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm 3dnowprefetch cpuid_fault epb invpcid_single pti ssbd ibrs ibpb stibp tpr_shadow vnmi flexpriority ept vpid fsgsbase tsc_adjust bmi1 avx2 smep bmi2 erms invpcid mpx rdseed adx smap clflushopt intel_pt xsaveopt xsavec xgetbv1 xsaves dtherm ida arat pln pts hwp hwp_notify hwp_act_window hwp_epp flush_l1d cpufreq configuration: cores=2 enabledcores=2 threads=4 *-cache:0 description: L1 cache physical id: 5 slot: L1 Cache size: 128KiB capacity: 128KiB capabilities: synchronous internal write-back unified configuration: level=1 *-cache:1 description: L2 cache physical id: 6 slot: L2 Cache size: 512KiB capacity: 512KiB capabilities: synchronous internal write-back unified configuration: level=2 *-cache:2 description: L3 cache physical id: 7 slot: L3 Cache size: 3MiB capacity: 3MiB capabilities: synchronous internal write-back unified configuration: level=3 *-memory description: System Memory physical id: d slot: System board or motherboard size: 8GiB *-bank:0 description: SODIMM DDR4 Synchronous 2133 MHz (0.5 ns) product: AO1P21FC4R1-B2MS vendor: Fujitsu physical id: 0 serial: 7F0E0200 slot: ChannelA-DIMM0 size: 4GiB width: 64 bits clock: 2133MHz (0.5ns) *-bank:1 description: [empty] physical id: 1 slot: ChannelA-DIMM1 *-bank:2 description: SODIMM DDR4 Synchronous 2133 MHz (0.5 ns) product: V01D4S84GB5285282133 vendor: 0000 physical id: 2 serial: 00000000 slot: ChannelB-DIMM0 size: 4GiB width: 64 bits clock: 2133MHz (0.5ns) *-bank:3 description: [empty] physical id: 3 slot: ChannelB-DIMM1 *-pci description: Host bridge product: Intel Corporation vendor: Intel Corporation physical id: 100 bus info: pci@0000:00:00.0 version: 02 width: 32 bits clock: 33MHz *-display description: VGA compatible controller product: Intel Corporation vendor: Intel Corporation physical id: 2 bus info: pci@0000:00:02.0 version: 02 width: 64 bits clock: 33MHz capabilities: pciexpress msi pm vga_controller bus_master cap_list rom configuration: driver=i915 latency=0 resources: irq:130 memory:b2000000-b2ffffff memory:c0000000-cfffffff ioport:5000(size=64) memory:c0000-dffff *-usb description: USB controller product: Sunrise Point-LP USB 3.0 xHCI Controller vendor: Intel Corporation physical id: 14 bus info: pci@0000:00:14.0 version: 21 width: 64 bits clock: 33MHz capabilities: pm msi xhci bus_master cap_list configuration: driver=xhci_hcd latency=0 resources: irq:126 memory:b4500000-b450ffff *-usbhost:0 product: xHCI Host Controller vendor: Linux 4.15.0-34-generic xhci-hcd physical id: 0 bus info: usb@1 logical name: usb1 version: 4.15 capabilities: usb-2.00 configuration: driver=hub slots=12 speed=480Mbit/s *-usb:0 description: Mouse product: USB Optical Mouse vendor: PixArt physical id: 1 bus info: usb@1:1 version: 1.00 capabilities: usb-2.00 configuration: driver=usbhid maxpower=100mA speed=2Mbit/s *-usb:1 description: Bluetooth wireless interface vendor: Lite-On Technology Corp. physical id: 5 bus info: usb@1:5 version: 0.01 capabilities: bluetooth usb-2.01 configuration: driver=btusb maxpower=100mA speed=12Mbit/s *-usb:2 description: Video product: HD WebCam vendor: Generic physical id: 7 bus info: usb@1:7 version: 0.07 serial: 200901010001 capabilities: usb-2.00 configuration: driver=uvcvideo maxpower=500mA speed=480Mbit/s *-usbhost:1 product: xHCI Host Controller vendor: Linux 4.15.0-34-generic xhci-hcd physical id: 1 bus info: usb@2 logical name: usb2 version: 4.15 capabilities: usb-3.00 configuration: driver=hub slots=6 speed=5000Mbit/s *-generic:0 description: Signal processing controller product: Sunrise Point-LP Thermal subsystem vendor: Intel Corporation physical id: 14.2 bus info: pci@0000:00:14.2 version: 21 width: 64 bits clock: 33MHz capabilities: pm msi bus_master cap_list configuration: driver=intel_pch_thermal latency=0 resources: irq:18 memory:b452a000-b452afff *-generic:1 description: Signal processing controller product: Sunrise Point-LP Serial IO I2C Controller #0 vendor: Intel Corporation physical id: 15 bus info: pci@0000:00:15.0 version: 21 width: 64 bits clock: 33MHz capabilities: pm bus_master cap_list configuration: driver=intel-lpss latency=0 resources: irq:16 memory:b452b000-b452bfff *-communication description: Communication controller product: Sunrise Point-LP CSME HECI #1 vendor: Intel Corporation physical id: 16 bus info: pci@0000:00:16.0 version: 21 width: 64 bits clock: 33MHz capabilities: pm msi bus_master cap_list configuration: driver=mei_me latency=0 resources: irq:131 memory:b452c000-b452cfff *-storage description: SATA controller product: Sunrise Point-LP SATA Controller [AHCI mode] vendor: Intel Corporation physical id: 17 bus info: pci@0000:00:17.0 version: 21 width: 32 bits clock: 66MHz capabilities: storage msi pm ahci_1.0 bus_master cap_list configuration: driver=ahci latency=0 resources: irq:127 memory:b4528000-b4529fff memory:b452f000-b452f0ff ioport:5080(size=8) ioport:5088(size=4) ioport:5060(size=32) memory:b452d000-b452d7ff *-pci:0 description: PCI bridge product: Intel Corporation vendor: Intel Corporation physical id: 1c bus info: pci@0000:00:1c.0 version: f1 width: 32 bits clock: 33MHz capabilities: pci pciexpress msi pm normal_decode bus_master cap_list configuration: driver=pcieport resources: irq:122 ioport:4000(size=4096) memory:b3000000-b40fffff ioport:a0000000(size=301989888) *-generic UNCLAIMED description: Unassigned class product: Illegal Vendor ID vendor: Illegal Vendor ID physical id: 0 bus info: pci@0000:01:00.0 version: ff width: 32 bits clock: 66MHz capabilities: bus_master vga_palette cap_list configuration: latency=255 maxlatency=255 mingnt=255 resources: memory:b3000000-b3ffffff memory:a0000000-afffffff memory:b0000000-b1ffffff ioport:4000(size=128) memory:b4000000-b407ffff *-pci:1 description: PCI bridge product: Sunrise Point-LP PCI Express Root Port #9 vendor: Intel Corporation physical id: 1d bus info: pci@0000:00:1d.0 version: f1 width: 32 bits clock: 33MHz capabilities: pci pciexpress msi pm normal_decode bus_master cap_list configuration: driver=pcieport resources: irq:123 ioport:6000(size=4096) memory:90100000-902fffff ioport:90300000(size=2097152) *-pci:2 description: PCI bridge product: Intel Corporation vendor: Intel Corporation physical id: 1d.2 bus info: pci@0000:00:1d.2 version: f1 width: 32 bits clock: 33MHz capabilities: pci pciexpress msi pm normal_decode bus_master cap_list configuration: driver=pcieport resources: irq:124 memory:b4200000-b43fffff *-network description: Wireless interface product: QCA9377 802.11ac Wireless Network Adapter vendor: Qualcomm Atheros physical id: 0 bus info: pci@0000:03:00.0 logical name: wlp3s0 version: 31 serial: 3c:a0:67:c1:05:d9 width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless configuration: broadcast=yes driver=ath10k_pci driverversion=4.15.0-34-generic firmware=WLAN.TF.1.0-00002-QCATFSWPZ-5 ip=192.168.0.105 latency=0 link=yes multicast=yes wireless=IEEE 802.11 resources: irq:132 memory:b4200000-b43fffff *-pci:3 description: PCI bridge product: Intel Corporation vendor: Intel Corporation physical id: 1d.3 bus info: pci@0000:00:1d.3 version: f1 width: 32 bits clock: 33MHz capabilities: pci pciexpress msi pm normal_decode bus_master cap_list configuration: driver=pcieport resources: irq:125 ioport:3000(size=4096) memory:b4400000-b44fffff *-generic description: Unassigned class product: RTL8411B PCI Express Card Reader vendor: Realtek Semiconductor Co., Ltd. physical id: 0 bus info: pci@0000:04:00.0 version: 01 width: 32 bits clock: 33MHz capabilities: pm msi pciexpress msix vpd bus_master cap_list rom configuration: driver=rtsx_pci latency=0 resources: irq:129 memory:b4405000-b4405fff memory:b4410000-b441ffff *-network description: Ethernet interface product: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller vendor: Realtek Semiconductor Co., Ltd. physical id: 0.1 bus info: pci@0000:04:00.1 logical name: enp4s0f1 version: 12 serial: a8:1e:84:88:3c:fd size: 10Mbit/s capacity: 1Gbit/s width: 64 bits clock: 33MHz capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=half firmware=rtl8411-2_0.0.1 07/08/13 latency=0 link=no multicast=yes port=MII speed=10Mbit/s resources: irq:19 ioport:3000(size=256) memory:b4404000-b4404fff memory:b4400000-b4403fff *-isa description: ISA bridge product: Intel Corporation vendor: Intel Corporation physical id: 1f bus info: pci@0000:00:1f.0 version: 21 width: 32 bits clock: 33MHz capabilities: isa bus_master configuration: latency=0 *-memory UNCLAIMED description: Memory controller product: Sunrise Point-LP PMC vendor: Intel Corporation physical id: 1f.2 bus info: pci@0000:00:1f.2 version: 21 width: 32 bits clock: 33MHz (30.3ns) capabilities: bus_master configuration: latency=0 resources: memory:b4524000-b4527fff *-multimedia description: Audio device product: Intel Corporation vendor: Intel Corporation physical id: 1f.3 bus info: pci@0000:00:1f.3 version: 21 width: 64 bits clock: 33MHz capabilities: pm msi bus_master cap_list configuration: driver=snd_hda_intel latency=32 resources: irq:133 memory:b4520000-b4523fff memory:b4510000-b451ffff *-serial UNCLAIMED description: SMBus product: Sunrise Point-LP SMBus vendor: Intel Corporation physical id: 1f.4 bus info: pci@0000:00:1f.4 version: 21 width: 64 bits clock: 33MHz configuration: latency=0 resources: memory:b452e000-b452e0ff ioport:5040(size=32) *-scsi:0 physical id: 1 logical name: scsi0 capabilities: emulated *-disk description: ATA Disk product: ST1000LM035-1RK1 vendor: Seagate physical id: 0.0.0 bus info: scsi@0:0.0.0 logical name: /dev/sda version: ACM1 serial: WDE2XTM0 size: 931GiB (1TB) capabilities: gpt-1.00 partitioned partitioned:gpt configuration: ansiversion=5 guid=6376fc0c-9935-4ecd-ad18-259def4aed3a logicalsectorsize=512 sectorsize=4096 *-volume:0 description: BIOS Boot partition vendor: EFI physical id: 1 bus info: scsi@0:0.0.0,1 logical name: /dev/sda1 serial: c64347eb-fa4e-4326-b09f-dc1f8b5a96e6 capacity: 9764MiB capabilities: nofs *-volume:1 description: Linux swap volume vendor: Linux physical id: 2 bus info: scsi@0:0.0.0,2 logical name: /dev/sda2 version: 1 serial: af233857-e919-4cbf-ab84-f09b9f7d6635 size: 9763MiB capacity: 9765MiB capabilities: nofs swap initialized configuration: filesystem=swap pagesize=4095 *-volume:2 description: EXT4 volume vendor: Linux physical id: 3 bus info: scsi@0:0.0.0,3 logical name: /dev/sda3 logical name: / version: 1.0 serial: 24c65739-051c-489c-8021-ceba239a1286 size: 66GiB capabilities: journaled extended_attributes large_files huge_files dir_nlink recover extents ext4 ext2 initialized configuration: created=2018-04-01 06:18:41 filesystem=ext4 lastmountpoint=/ modified=2018-09-30 18:05:05 mount.fstype=ext4 mount.options=rw,relatime,errors=remount-ro,data=ordered mounted=2018-09-30 18:05:11 state=mounted *-volume:3 description: EXT4 volume vendor: Linux physical id: 4 bus info: scsi@0:0.0.0,4 logical name: /dev/sda4 logical name: /home version: 1.0 serial: 06b04e10-0ca8-48e5-a65d-18d8f54f39f8 size: 846GiB capabilities: journaled extended_attributes large_files huge_files dir_nlink recover extents ext4 ext2 initialized configuration: created=2017-08-04 19:22:46 filesystem=ext4 lastmountpoint=/home modified=2018-09-30 18:05:44 mount.fstype=ext4 mount.options=rw,relatime,data=ordered mounted=2018-09-30 18:05:44 state=mounted *-scsi:1 physical id: 2 logical name: scsi1 capabilities: emulated *-cdrom description: DVD-RAM writer product: DVD A DA8AESH vendor: Slimtype physical id: 0.0.0 bus info: scsi@1:0.0.0 logical name: /dev/cdrom logical name: /dev/cdrw logical name: /dev/dvd logical name: /dev/dvdrw logical name: /dev/sr0 version: XA11 capabilities: removable audio cd-r cd-rw dvd dvd-r dvd-ram configuration: ansiversion=5 status=nodisc ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 ProcVersionSignature: Ubuntu 4.15.0-34.37-generic 4.15.18 Uname: Linux 4.15.0-34-generic x86_64 .tmp.unity_support_test.0: ApportVersion: 2.20.9-0ubuntu7.4 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None Date: Sun Sep 30 22:53:16 2018 DistUpgraded: 2018-08-15 04:15:00,798 ERROR got error from PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to execute child process "./xorg_fix_proprietary.py" (No such file or directory) (8)) DistroCodename: bionic DistroVariant: ubuntu DkmsStatus: bbswitch, 0.8, 4.15.0-33-generic, x86_64: installed bbswitch, 0.8, 4.15.0-34-generic, x86_64: installed virtualbox, 5.2.10, 4.15.0-33-generic, x86_64: installed virtualbox, 5.2.10, 4.15.0-34-generic, x86_64: installed GraphicsCard: Intel Corporation HD Graphics 620 [8086:5916] (rev 02) (prog-if 00 [VGA controller]) Subsystem: Acer Incorporated [ALI] HD Graphics 620 [1025:1094] InstallationDate: Installed on 2018-04-01 (182 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 0408:a030 Quanta Computer, Inc. Bus 001 Device 003: ID 04ca:3015 Lite-On Technology Corp. Bus 001 Device 002: ID 0461:4d0f Primax Electronics, Ltd HP Optical Mouse Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Acer Aspire E5-575G ProcEnviron: LANGUAGE=en_IN:en PATH=(custom, no user) LANG=en_IN SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-34-generic root=UUID=24c65739-051c-489c-8021-ceba239a1286 ro quiet splash pcie_port_pm=off noresume vt.handoff=1 SourcePackage: xorg UpgradeStatus: Upgraded to bionic on 2018-08-14 (46 days ago) dmi.bios.date: 03/03/2017 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.25 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Ironman_SK dmi.board.vendor: Acer dmi.board.version: V1.25 dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.25:bd03/03/2017:svnAcer:pnAspireE5-575G:pvrV1.25:rvnAcer:rnIronman_SK:rvrV1.25:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.family: KBL dmi.product.name: Aspire E5-575G dmi.product.version: V1.25 dmi.sys.vendor: Acer version.compiz: compiz 1:0.9.13.1+18.04.20180302-0ubuntu1 version.libdrm2: libdrm2 2.4.91-2 version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.5-1ubuntu1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 xserver.bootTime: Tue Aug 14 21:31:54 2018 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.version: 2:1.19.6-1ubuntu4~16.04.1 xserver.video_driver: modeset To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1795256/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
