Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?
Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.19 kernel[0]. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. Once testing of the upstream kernel is complete, please mark this bug as "Confirmed". Thanks in advance. [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.19-rc4 ** Changed in: linux (Ubuntu) Importance: Undecided => Medium ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1792584 Title: Touchpad not detected on asus ux550gd Status in linux package in Ubuntu: Incomplete Bug description: I just bought a new laptop and the touchpad is not detected. in case here is my /proc/bus/input/devices: I: Bus=0019 Vendor=0000 Product=0005 Version=0000 N: Name="Lid Switch" P: Phys=PNP0C0D/button/input0 S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/device:18/PNP0C09:01/PNP0C0D:00/input/input0 U: Uniq= H: Handlers=event0 B: PROP=0 B: EV=21 B: SW=1 I: Bus=0019 Vendor=0000 Product=0003 Version=0000 N: Name="Sleep Button" P: Phys=PNP0C0E/button/input0 S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0E:00/input/input1 U: Uniq= H: Handlers=kbd event1 B: PROP=0 B: EV=3 B: KEY=4000 0 0 I: Bus=0019 Vendor=0000 Product=0001 Version=0000 N: Name="Power Button" P: Phys=PNP0C0C/button/input0 S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0C:00/input/input2 U: Uniq= H: Handlers=kbd event2 B: PROP=0 B: EV=3 B: KEY=10000000000000 0 I: Bus=0019 Vendor=0000 Product=0001 Version=0000 N: Name="Power Button" P: Phys=LNXPWRBN/button/input0 S: Sysfs=/devices/LNXSYSTM:00/LNXPWRBN:00/input/input3 U: Uniq= H: Handlers=kbd event3 B: PROP=0 B: EV=3 B: KEY=10000000000000 0 I: Bus=0011 Vendor=0001 Product=0001 Version=ab83 N: Name="AT Translated Set 2 keyboard" P: Phys=isa0060/serio0/input0 S: Sysfs=/devices/platform/i8042/serio0/input/input4 U: Uniq= H: Handlers=sysrq kbd event4 leds B: PROP=0 B: EV=120013 B: KEY=402000000 3803078f800d001 feffffdfffefffff fffffffffffffffe B: MSC=10 B: LED=7 I: Bus=0019 Vendor=0000 Product=0006 Version=0000 N: Name="Video Bus" P: Phys=LNXVIDEO/video/input0 S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/LNXVIDEO:00/input/input5 U: Uniq= H: Handlers=kbd event5 B: PROP=0 B: EV=3 B: KEY=3e000b00000000 0 0 0 I: Bus=0019 Vendor=0000 Product=0006 Version=0000 N: Name="Video Bus" P: Phys=LNXVIDEO/video/input0 S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/device:13/LNXVIDEO:01/input/input6 U: Uniq= H: Handlers=kbd event6 B: PROP=0 B: EV=3 B: KEY=3e000b00000000 0 0 0 I: Bus=0003 Vendor=04d9 Product=a0d6 Version=0110 N: Name="E-Signal/A-One USB Gaming Mouse" P: Phys=usb-0000:00:14.0-1/input0 S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-1/1-1:1.0/0003:04D9:A0D6.0001/input/input7 U: Uniq= H: Handlers=mouse0 event7 B: PROP=0 B: EV=17 B: KEY=1f0000 0 0 0 0 B: REL=143 B: MSC=10 I: Bus=0003 Vendor=04d9 Product=a0d6 Version=0110 N: Name="E-Signal/A-One USB Gaming Mouse" P: Phys=usb-0000:00:14.0-1/input1 S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-1/1-1:1.1/0003:04D9:A0D6.0002/input/input8 U: Uniq= H: Handlers=sysrq kbd event8 B: PROP=0 B: EV=10001f B: KEY=3f0003007f 0 0 483ffff17aff32d bf54444600000000 1 130f938b17c007 ffff7bfad941dfff febeffdfffefffff fffffffffffffffe B: REL=40 B: ABS=100000000 B: MSC=10 I: Bus=0003 Vendor=13d3 Product=5755 Version=1703 N: Name="USB2.0 VGA UVC WebCam: USB2.0 V" P: Phys=usb-0000:00:14.0-9/button S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-9/1-9:1.0/input/input9 U: Uniq= H: Handlers=kbd event9 B: PROP=0 B: EV=3 B: KEY=100000 0 0 0 I: Bus=0019 Vendor=0000 Product=0000 Version=0000 N: Name="Asus WMI hotkeys" P: Phys=asus-nb-wmi/input0 S: Sysfs=/devices/platform/asus-nb-wmi/input/input10 U: Uniq= H: Handlers=rfkill kbd event10 B: PROP=0 B: EV=100013 B: KEY=1000000080000 0 800000000000 0 0 a1606f00900000 8200027800501000 e000000000000 0 B: MSC=10 I: Bus=0000 Vendor=0000 Product=0000 Version=0000 N: Name="HDA Intel PCH Headphone" P: Phys=ALSA S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input11 U: Uniq= H: Handlers=event11 B: PROP=0 B: EV=21 B: SW=4 I: Bus=0000 Vendor=0000 Product=0000 Version=0000 N: Name="HDA Intel PCH HDMI/DP,pcm=3" P: Phys=ALSA S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input12 U: Uniq= H: Handlers=event12 B: PROP=0 B: EV=21 B: SW=140 I: Bus=0000 Vendor=0000 Product=0000 Version=0000 N: Name="HDA Intel PCH HDMI/DP,pcm=7" P: Phys=ALSA S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input13 U: Uniq= H: Handlers=event13 B: PROP=0 B: EV=21 B: SW=140 I: Bus=0000 Vendor=0000 Product=0000 Version=0000 N: Name="HDA Intel PCH HDMI/DP,pcm=8" P: Phys=ALSA S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input14 U: Uniq= H: Handlers=event14 B: PROP=0 B: EV=21 B: SW=140 I: Bus=0000 Vendor=0000 Product=0000 Version=0000 N: Name="HDA Intel PCH HDMI/DP,pcm=9" P: Phys=ALSA S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input15 U: Uniq= H: Handlers=event15 B: PROP=0 B: EV=21 B: SW=140 I: Bus=0000 Vendor=0000 Product=0000 Version=0000 N: Name="HDA Intel PCH HDMI/DP,pcm=10" P: Phys=ALSA S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input16 U: Uniq= H: Handlers=event16 B: PROP=0 B: EV=21 B: SW=140 And i join a text file containing dmesg output. Thank you very much and i am also waiting to know if this is fixable issue as i can not use my laptop without the touchpad. All bests, Petr ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: linux-image-4.15.0-34-generic 4.15.0-34.37 ProcVersionSignature: Ubuntu 4.15.0-34.37-generic 4.15.18 Uname: Linux 4.15.0-34-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.9-0ubuntu7.3 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: petr 1480 F.... pulseaudio CurrentDesktop: ubuntu:GNOME Date: Fri Sep 14 15:43:27 2018 InstallationDate: Installed on 2018-09-14 (0 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 13d3:5755 IMC Networks Bus 001 Device 004: ID 8087:0aaa Intel Corp. Bus 001 Device 002: ID 04d9:a0d6 Holtek Semiconductor, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. ZenBook Pro 15 UX550GD_UX550GD ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-34-generic root=UUID=cd93fdaf-8501-4af0-827c-de5edbfc1d3e ro quiet splash vt.handoff=1 RelatedPackageVersions: linux-restricted-modules-4.15.0-34-generic N/A linux-backports-modules-4.15.0-34-generic N/A linux-firmware 1.173.1 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/12/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX550GD.208 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX550GD dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX550GD.208:bd06/12/2018:svnASUSTeKCOMPUTERINC.:pnZenBookPro15UX550GD_UX550GD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX550GD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook Pro dmi.product.name: ZenBook Pro 15 UX550GD_UX550GD dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. 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