apport information
** Attachment added: "WifiSyslog.txt"
https://bugs.launchpad.net/bugs/1792396/+attachment/5188606/+files/WifiSyslog.txt
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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https://bugs.launchpad.net/bugs/1792396
Title:
Touchpad is not working
Status in linux package in Ubuntu:
Confirmed
Bug description:
General information regarding the machine -
1. Model Number - ASUS FX753V
2. Manufacturer - ASUSTek Computer Inc.
3. Symptoms - Soon after giving repairs for flickering screen, when I got the
laptop back, I found the touchpad to be completely unresponsive. Attaching an
external mouse makes the pointer move, but nothing happens when I touch the
touchpad.
After browsing through the troubleshooting wiki page
(https://wiki.ubuntu.com/DebuggingTouchpadDetection#generalinfo), I am hereby
creating a bug report with the files dmesg, devices, and /var/log/Xorg.0.log
attached. Hope to see some solutions! Would be really grateful if there any
pointers to solve the issue.
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ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: shehjar 1648 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2018-06-11 (94 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
MachineType: ASUSTeK COMPUTER INC. GL753VE
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-30-generic
root=UUID=26934e63-6775-4bde-9d16-c98265bb0b66 ro quiet splash
psmouse.proto=bare vt.handoff=1
ProcVersionSignature: Ubuntu 4.15.0-30.32-generic 4.15.18
RelatedPackageVersions:
linux-restricted-modules-4.15.0-30-generic N/A
linux-backports-modules-4.15.0-30-generic N/A
linux-firmware 1.173.1
Tags: bionic
Uname: Linux 4.15.0-30-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 01/02/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: GL753VE.306
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: GL753VE
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrGL753VE.306:bd01/02/2018:svnASUSTeKCOMPUTERINC.:pnGL753VE:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGL753VE:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: GL
dmi.product.name: GL753VE
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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