Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?
Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.19 kernel[0]. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. Once testing of the upstream kernel is complete, please mark this bug as "Confirmed". Thanks in advance. [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.19-rc3 ** Changed in: linux (Ubuntu) Importance: Undecided => Medium ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1792215 Title: watchdog: BUG: soft lockup - CPU#2 stuck for 23s! [kworker/2:2:271] Status in linux package in Ubuntu: Incomplete Bug description: System will not load desktop graphical display after entering login details at the login screen. Only way to launch GUI is to drop to a terminal at the login screen and then run startx at which point the GUI does load up ProblemType: KernelOops DistroRelease: Ubuntu 18.10 Package: linux-image-4.18.0-7-generic 4.18.0-7.8 ProcVersionSignature: Ubuntu 4.18.0-7.8-generic 4.18.5 Uname: Linux 4.18.0-7-generic x86_64 Annotation: Your system might become unstable now and might need to be restarted. ApportVersion: 2.20.10-0ubuntu9 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: gdm 1567 F.... pulseaudio ck429 2554 F.... pulseaudio Date: Wed Sep 12 20:23:02 2018 Failure: oops InstallationDate: Installed on 2018-09-12 (0 days ago) InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Alpha amd64 (20180912) MachineType: HP HP ENVY Laptop 13-ah0xxx ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-7-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: kerneloops-daemon N/A SourcePackage: linux Title: watchdog: BUG: soft lockup - CPU#2 stuck for 23s! [kworker/2:2:271] UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/07/2018 dmi.bios.vendor: Insyde dmi.bios.version: F.13 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 8482 dmi.board.vendor: HP dmi.board.version: 69.28 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.13:bd06/07/2018:svnHP:pnHPENVYLaptop13-ah0xxx:pvrType1ProductConfigId:rvnHP:rn8482:rvr69.28:cvnHP:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Envy dmi.product.name: HP ENVY Laptop 13-ah0xxx dmi.product.sku: 4EY21EA#ABU dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1792215/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp