I just encountered this as well with an identical drive and ID. [1342096.266871] usb 2-1.2: new high-speed USB device number 21 using ehci-pci [1342096.361163] usb 2-1.2: New USB device found, idVendor=0781, idProduct=5581 [1342096.361174] usb 2-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [1342096.361181] usb 2-1.2: Product: Ultra [1342096.361187] usb 2-1.2: Manufacturer: SanDisk [1342096.361192] usb 2-1.2: SerialNumber: XXXXXXXXXXXXXXXXXXXXXXXX [1342096.361828] usb-storage 2-1.2:1.0: USB Mass Storage device detected [1342096.362084] scsi host13: usb-storage 2-1.2:1.0 [1342097.360314] scsi 13:0:0:0: Direct-Access SanDisk Ultra 1.00 PQ: 0 ANSI: 6 [1342097.361040] sd 13:0:0:0: Attached scsi generic sg3 type 0 [1342097.361604] sd 13:0:0:0: [sdc] 121307136 512-byte logical blocks: (62.1 GB/57.8 GiB) [1342097.362867] sd 13:0:0:0: [sdc] Write Protect is off [1342097.362873] sd 13:0:0:0: [sdc] Mode Sense: 43 00 00 00 [1342097.363850] sd 13:0:0:0: [sdc] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA [1342097.378277] sdc: sdc1 [1342097.382102] sd 13:0:0:0: [sdc] Attached SCSI removable disk [1342097.717566] FAT-fs (sdc1): unable to read boot sector to mark fs as dirty [1342227.032350] usb-storage 2-1.2:1.0: USB Mass Storage device detected [1342227.032697] usb 2-1.2: USB disconnect, device number 21 [1342227.032843] scsi host14: usb-storage 2-1.2:1.0
Ubuntu 14.04 LTS Functioned perfectly under OSX and Windows - my workaround was to plug it into the OSX machine and copy off the files I needed. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1775487 Title: Sandisk Ultra USB 3.0 Flash Drive doesn't work in USB 3 ports Status in linux package in Ubuntu: Incomplete Bug description: I have a 128 GB Sandisk Ultra USB Flash Drive. It works when I plug it into a USB 2.0 port, or if I partially insert it into a USB 3.0 port (so the USB 3 pins don't make contact). Here's what lsusb says about it: Bus 001 Device 005: ID 0781:5581 SanDisk Corp. Ultra And dmesg from a successful connection: [ 1269.667097] usb 3-1.4: new high-speed USB device number 6 using xhci_hcd [ 1269.779871] usb 3-1.4: New USB device found, idVendor=0781, idProduct=5581 [ 1269.779875] usb 3-1.4: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [ 1269.779878] usb 3-1.4: Product: Ultra [ 1269.779880] usb 3-1.4: Manufacturer: SanDisk [ 1269.779883] usb 3-1.4: SerialNumber: 4C530001080228105161 [ 1269.780937] usb-storage 3-1.4:1.0: USB Mass Storage device detected [ 1269.781346] scsi host10: usb-storage 3-1.4:1.0 [ 1270.800187] scsi 10:0:0:0: Direct-Access SanDisk Ultra 1.00 PQ: 0 ANSI: 6 [ 1270.800733] sd 10:0:0:0: Attached scsi generic sg3 type 0 [ 1270.800919] sd 10:0:0:0: [sdd] 240254976 512-byte logical blocks: (123 GB/115 GiB) [ 1270.801887] sd 10:0:0:0: [sdd] Write Protect is off [ 1270.801891] sd 10:0:0:0: [sdd] Mode Sense: 43 00 00 00 [ 1270.802269] sd 10:0:0:0: [sdd] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA [ 1270.811703] sdd: sdd1 [ 1270.813869] sd 10:0:0:0: [sdd] Attached SCSI removable disk But if I insert the drive all the way into a USB 3.0 port on a hub, I get nothing. And on a USB 3.0 port on the machine directly, I get this in dmesg: [ 1395.230629] xhci_hcd 0000:03:00.0: Cannot set link state. [ 1395.230641] usb usb2-port4: cannot disable (err = -32) [ 1396.966273] xhci_hcd 0000:03:00.0: Cannot set link state. [ 1396.966285] usb usb2-port4: cannot disable (err = -32) [ 1398.706493] xhci_hcd 0000:03:00.0: Cannot set link state. [ 1398.706505] usb usb2-port4: cannot disable (err = -32) [ 1400.446161] xhci_hcd 0000:03:00.0: Cannot set link state. [ 1400.446172] usb usb2-port4: cannot disable (err = -32) [ 1402.182073] xhci_hcd 0000:03:00.0: Cannot set link state. [ 1402.182085] usb usb2-port4: cannot disable (err = -32) ...repeats until unplugged... It doesn't show up in lsusb in the USB 3.0 port. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: linux-image-4.15.0-22-generic 4.15.0-22.24 ProcVersionSignature: Ubuntu 4.15.0-22.24-generic 4.15.17 Uname: Linux 4.15.0-22-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.9-0ubuntu7.1 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed Jun 6 18:22:35 2018 GvfsMonitorError: This tool has been deprecated, use 'gio mount' instead. See 'gio help mount' for more info. HotplugNewDevices: HotplugNewMounts: InstallationDate: Installed on 2017-08-06 (304 days ago) InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: linux-signed Symptom: storage UpgradeStatus: Upgraded to bionic on 2018-05-29 (8 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1775487/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
