This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1743489 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1743489 Title: iwlwifi firmware panic on 4.13, ucode 29.610311.0 Status in linux package in Ubuntu: Incomplete Status in network-manager package in Ubuntu: Confirmed Bug description: On random occasion, or with certain wifi loads, iwlwifi panics with the wifi nolonger being wakeable; [ 14.548729] iwlwifi 0000:05:00.0: loaded firmware version 29.610311.0 op_mode iwlmvm [ 14.611562] iwlwifi 0000:05:00.0: Detected Intel(R) Dual Band Wireless AC 3165, REV=0x210 [ 14.631936] iwlwifi 0000:05:00.0: base HW address: 08:d4:0c:ef:9b:4c [ 15.094132] iwlwifi 0000:05:00.0 wlo1: renamed from wlan0 [ 436.462157] WARNING: CPU: 3 PID: 0 at /build/linux-4LIBhY/linux-4.13.0/drivers/net/wireless/intel/iwlwifi/pcie/trans.c:1873 iwl_trans_pcie_grab_nic_access+0xdf/0xf0 [iwlwifi] [ 436.462159] Modules linked in: ccm rfcomm cmac bnep binfmt_misc nls_iso8859_1 amd_freq_sensitivity edac_mce_amd kvm_amd kvm irqbypass crct10dif_pclmul crc32_pclmul ghash_clmulni_intel pcbc snd_hda_codec_realtek aesni_intel snd_hda_codec_generic arc4 snd_hda_codec_hdmi aes_x86_64 crypto_simd glue_helper snd_hda_intel cryptd uvcvideo snd_hda_codec videobuf2_vmalloc videobuf2_memops snd_hda_core snd_seq_midi videobuf2_v4l2 snd_hwdep videobuf2_core snd_seq_midi_event joydev snd_rawmidi videodev iwlmvm input_leds hp_wmi sparse_keymap media wmi_bmof mac80211 snd_pcm btusb serio_raw btrtl snd_seq btbcm btintel k10temp fam15h_power bluetooth snd_seq_device snd_timer i2c_piix4 iwlwifi ecdh_generic cfg80211 snd soundcore shpchp i2c_scmi mac_hid hp_wireless parport_pc ppdev lp parport ip_tables x_tables autofs4 [ 436.462351] RIP: 0010:iwl_trans_pcie_grab_nic_access+0xdf/0xf0 [iwlwifi] [ 436.462417] iwl_read_prph+0x32/0x80 [iwlwifi] [ 436.462444] iwl_trans_pcie_log_scd_error+0x120/0x1e0 [iwlwifi] [ 436.462477] ? iwl_pcie_txq_inc_wr_ptr+0xf0/0xf0 [iwlwifi] [ 436.462499] iwl_pcie_txq_stuck_timer+0x4b/0x70 [iwlwifi] [ 436.516736] iwlwifi 0000:05:00.0: Queue 10 is active on fifo 2 and stuck for 10000 ms. SW [22, 107] HW [90, 90] FH TRB=0x05a5a5a5a [ 440.022480] iwlwifi 0000:05:00.0: Failed to wake NIC for hcmd [ 440.022600] iwlwifi 0000:05:00.0: Error sending SCAN_OFFLOAD_REQUEST_CMD: enqueue_hcmd failed: -5 [ 440.022607] iwlwifi 0000:05:00.0: Scan failed! ret -5 [ 441.041965] iwlwifi 0000:05:00.0: Failed to wake NIC for hcmd [ 441.042121] iwlwifi 0000:05:00.0: Error sending SCAN_OFFLOAD_REQUEST_CMD: enqueue_hcmd failed: -5 [ 441.042128] iwlwifi 0000:05:00.0: Scan failed! ret -5 [ 442.061856] iwlwifi 0000:05:00.0: Failed to wake NIC for hcmd ...recurring Kubuntu 17.10 ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: network-manager 1.8.4-1ubuntu3 ProcVersionSignature: Ubuntu 4.13.0-25.29-generic 4.13.13 Uname: Linux 4.13.0-25-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 CurrentDesktop: KDE Date: Tue Jan 16 14:14:26 2018 IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback InstallationDate: Installed on 2017-01-05 (375 days ago) InstallationMedia: Kubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.1) IpRoute: default via 192.168.1.1 dev wlo1 proto static metric 600 169.254.0.0/16 dev wlo1 scope link metric 1000 192.168.1.0/24 dev wlo1 proto kernel scope link src 192.168.1.80 metric 600 192.168.30.0/24 dev vpn_vectrobe proto kernel scope link src 192.168.30.11 NetworkManager.state: [main] NetworkingEnabled=true WirelessEnabled=true WWANEnabled=true ProcEnviron: LANGUAGE=en_AU:en PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_AU.UTF-8 SHELL=/bin/bash SourcePackage: network-manager UpgradeStatus: Upgraded to artful on 2018-01-15 (0 days ago) nmcli-nm: RUNNING VERSION STATE STARTUP CONNECTIVITY NETWORKING WIFI-HW WIFI WWAN-HW WWAN running 1.8.4 connected started full enabled enabled enabled enabled enabled To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1743489/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp