Public bug reported:
p@p-Venue-11-Pro-7139:~/$
$ cat ./dmesg_4.12.14.txt | grep i2c
[ 1.953029] i2c /dev entries driver
[ 2.230390] i2c_hid i2c-SMO91D0:00: i2c-SMO91D0:00 supply vdd not found,
using dummy regulator
[ 2.338340] i2c_hid i2c-SYNA7500:00: i2c-SYNA7500:00 supply vdd not found,
using dummy regulator
[ 4.836205] input: SYNA7500:00 06CB:6D6B Pen as
/devices/pci0000:00/INT33C3:00/i2c-1/i2c-SYNA7500:00/0018:06CB:6D6B.0002/input/input8
[ 4.836462] input: SYNA7500:00 06CB:6D6B as
/devices/pci0000:00/INT33C3:00/i2c-1/i2c-SYNA7500:00/0018:06CB:6D6B.0002/input/input9
[ 4.836824] hid-multitouch 0018:06CB:6D6B.0002: input,hidraw2: I2C HID v1.00
Device [SYNA7500:00 06CB:6D6B] on i2c-SYNA7500:00
[ 4.962323] i2c_hid i2c-SMO91D0:00: failed to retrieve report from device.
$ cat ./xinput_4.12.14.txt
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ Synaptics T Pad V 01.31 Touchpad id=10 [slave pointer (2)]
⎜ ↳ SYNA7500:00 06CB:6D6B id=16 [slave pointer (2)]
⎜ ↳ A4tech Bluetooth 3.0 Mouse 630 id=19 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Power Button id=8 [slave keyboard (3)]
↳ Integrated Webcam id=9 [slave keyboard (3)]
↳ Synaptics T Pad V 01.31 id=11 [slave keyboard (3)]
↳ Synaptics T Pad V 01.31 id=12 [slave keyboard (3)]
↳ Integrated_Webcam_8M id=13 [slave keyboard (3)]
↳ Intel Virtual Button driver id=14 [slave keyboard (3)]
↳ SYNA7500:00 06CB:6D6B Pen id=15 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=17 [slave keyboard (3)]
↳ Dell WMI hotkeys id=18 [slave keyboard (3)]
$ cat ./dmesg_4.13.1.txt | grep i2c
[ 1.970899] i2c /dev entries driver
[ 2.116106] i2c_hid i2c-SMO91D0:00: i2c-SMO91D0:00 supply vdd not found,
using dummy regulator
[ 5.060363] i2c_hid i2c-SMO91D0:00: failed to retrieve report from device.
cat ./xinput_4.13.1.txt
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ Synaptics T Pad V 01.31 Touchpad id=10 [slave pointer (2)]
⎜ ↳ A4tech Bluetooth 3.0 Mouse 630 id=17 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Power Button id=8 [slave keyboard (3)]
↳ Integrated Webcam: Integrated W id=9 [slave keyboard (3)]
↳ Synaptics T Pad V 01.31 id=11 [slave keyboard (3)]
↳ Synaptics T Pad V 01.31 id=12 [slave keyboard (3)]
↳ Integrated_Webcam_8M: Rear Inte id=13 [slave keyboard (3)]
↳ Intel Virtual Button driver id=14 [slave keyboard (3)]
↳ Dell WMI hotkeys id=15 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=16 [slave keyboard (3)]
Notice missing SYNA7500:00 06CB:6D6B and SYNA7500:00 06CB:6D6B Pen devices.
Booting xubuntu 18.04.1 LTS with the old 4.12 kernel solves the issue by now
for me.
Please help.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-29-generic 4.15.0-29.31
ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18
Uname: Linux 4.15.0-29-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: p 1098 F.... pulseaudio
/dev/snd/controlC0: p 1098 F.... pulseaudio
CurrentDesktop: XFCE
Date: Sat Jul 28 21:46:47 2018
HibernationDevice: RESUME=UUID=7d434cf5-194a-41e4-a4aa-8a1d5b319d34
InstallationDate: Installed on 2018-07-15 (13 days ago)
InstallationMedia: Xubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
MachineType: Dell Inc. Venue 11 Pro 7139
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-29-generic
root=UUID=4d1d35d5-9e9e-4777-8d0c-be7e9542cfef ro quiet splash vt.handoff=1
RelatedPackageVersions:
linux-restricted-modules-4.15.0-29-generic N/A
linux-backports-modules-4.15.0-29-generic N/A
linux-firmware 1.173.1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/14/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A26
dmi.board.name: 0RFDKW
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA26:bd06/14/2018:svnDellInc.:pnVenue11Pro7139:pvr00:rvnDellInc.:rn0RFDKW:rvrA00:cvnDellInc.:ct8:cvr:
dmi.product.name: Venue 11 Pro 7139
dmi.product.version: 00
dmi.sys.vendor: Dell Inc.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug bionic
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You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1784172
Title:
Touchscreen does not work anymore on dell venue 11 pro 7139 on kernels
4.13 and above
Status in linux package in Ubuntu:
New
Bug description:
p@p-Venue-11-Pro-7139:~/$
$ cat ./dmesg_4.12.14.txt | grep i2c
[ 1.953029] i2c /dev entries driver
[ 2.230390] i2c_hid i2c-SMO91D0:00: i2c-SMO91D0:00 supply vdd not found,
using dummy regulator
[ 2.338340] i2c_hid i2c-SYNA7500:00: i2c-SYNA7500:00 supply vdd not found,
using dummy regulator
[ 4.836205] input: SYNA7500:00 06CB:6D6B Pen as
/devices/pci0000:00/INT33C3:00/i2c-1/i2c-SYNA7500:00/0018:06CB:6D6B.0002/input/input8
[ 4.836462] input: SYNA7500:00 06CB:6D6B as
/devices/pci0000:00/INT33C3:00/i2c-1/i2c-SYNA7500:00/0018:06CB:6D6B.0002/input/input9
[ 4.836824] hid-multitouch 0018:06CB:6D6B.0002: input,hidraw2: I2C HID
v1.00 Device [SYNA7500:00 06CB:6D6B] on i2c-SYNA7500:00
[ 4.962323] i2c_hid i2c-SMO91D0:00: failed to retrieve report from device.
$ cat ./xinput_4.12.14.txt
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer
(2)]
⎜ ↳ Synaptics T Pad V 01.31 Touchpad id=10 [slave pointer
(2)]
⎜ ↳ SYNA7500:00 06CB:6D6B id=16 [slave pointer
(2)]
⎜ ↳ A4tech Bluetooth 3.0 Mouse 630 id=19 [slave pointer
(2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave
keyboard (3)]
↳ Power Button id=6 [slave
keyboard (3)]
↳ Video Bus id=7 [slave
keyboard (3)]
↳ Power Button id=8 [slave
keyboard (3)]
↳ Integrated Webcam id=9 [slave
keyboard (3)]
↳ Synaptics T Pad V 01.31 id=11 [slave
keyboard (3)]
↳ Synaptics T Pad V 01.31 id=12 [slave
keyboard (3)]
↳ Integrated_Webcam_8M id=13 [slave
keyboard (3)]
↳ Intel Virtual Button driver id=14 [slave
keyboard (3)]
↳ SYNA7500:00 06CB:6D6B Pen id=15 [slave
keyboard (3)]
↳ AT Translated Set 2 keyboard id=17 [slave
keyboard (3)]
↳ Dell WMI hotkeys id=18 [slave
keyboard (3)]
$ cat ./dmesg_4.13.1.txt | grep i2c
[ 1.970899] i2c /dev entries driver
[ 2.116106] i2c_hid i2c-SMO91D0:00: i2c-SMO91D0:00 supply vdd not found,
using dummy regulator
[ 5.060363] i2c_hid i2c-SMO91D0:00: failed to retrieve report from device.
cat ./xinput_4.13.1.txt
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer
(2)]
⎜ ↳ Synaptics T Pad V 01.31 Touchpad id=10 [slave pointer
(2)]
⎜ ↳ A4tech Bluetooth 3.0 Mouse 630 id=17 [slave pointer
(2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave
keyboard (3)]
↳ Power Button id=6 [slave
keyboard (3)]
↳ Video Bus id=7 [slave
keyboard (3)]
↳ Power Button id=8 [slave
keyboard (3)]
↳ Integrated Webcam: Integrated W id=9 [slave
keyboard (3)]
↳ Synaptics T Pad V 01.31 id=11 [slave
keyboard (3)]
↳ Synaptics T Pad V 01.31 id=12 [slave
keyboard (3)]
↳ Integrated_Webcam_8M: Rear Inte id=13 [slave
keyboard (3)]
↳ Intel Virtual Button driver id=14 [slave
keyboard (3)]
↳ Dell WMI hotkeys id=15 [slave
keyboard (3)]
↳ AT Translated Set 2 keyboard id=16 [slave
keyboard (3)]
Notice missing SYNA7500:00 06CB:6D6B and SYNA7500:00 06CB:6D6B Pen devices.
Booting xubuntu 18.04.1 LTS with the old 4.12 kernel solves the issue by now
for me.
Please help.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-29-generic 4.15.0-29.31
ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18
Uname: Linux 4.15.0-29-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: p 1098 F.... pulseaudio
/dev/snd/controlC0: p 1098 F.... pulseaudio
CurrentDesktop: XFCE
Date: Sat Jul 28 21:46:47 2018
HibernationDevice: RESUME=UUID=7d434cf5-194a-41e4-a4aa-8a1d5b319d34
InstallationDate: Installed on 2018-07-15 (13 days ago)
InstallationMedia: Xubuntu 18.04 LTS "Bionic Beaver" - Release amd64
(20180426)
MachineType: Dell Inc. Venue 11 Pro 7139
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-29-generic
root=UUID=4d1d35d5-9e9e-4777-8d0c-be7e9542cfef ro quiet splash vt.handoff=1
RelatedPackageVersions:
linux-restricted-modules-4.15.0-29-generic N/A
linux-backports-modules-4.15.0-29-generic N/A
linux-firmware 1.173.1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/14/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A26
dmi.board.name: 0RFDKW
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA26:bd06/14/2018:svnDellInc.:pnVenue11Pro7139:pvr00:rvnDellInc.:rn0RFDKW:rvrA00:cvnDellInc.:ct8:cvr:
dmi.product.name: Venue 11 Pro 7139
dmi.product.version: 00
dmi.sys.vendor: Dell Inc.
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