Kai-Heng: No, the touch pad still doesn't work even after I suspend/resume.
I've attached the dmesg output. also this part of that output seems relevant: dmesg | grep -i i2c-syna [ 5.756115] i2c_hid i2c-SYNA3602:00: i2c-SYNA3602:00 supply vdd not found, using dummy regulator [ 5.760556] i2c_hid i2c-SYNA3602:00: unexpected HID descriptor bcdVersion (0x00ff) Thanks for asking. Jeff On Fri, Jul 6, 2018 at 1:19 PM, Kai-Heng Feng <kai.heng.f...@canonical.com> wrote: > Does the touchpad start to work after suspend/resume? > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1776155 > > Title: > Touchpad detected as SYNA3602, does not work at all. > > Status in linux package in Ubuntu: > Confirmed > > Bug description: > On my cheaper-end slimline laptop/netbook the touchpad is (I think > wrongly) detected by Linux to be the SYNA 3602. Anyway it does not > work at all, neither touchpad nor buttons. Freshly installed Ubuntu > 18.04 system. External mouse works fine. > > It seems that there is a bug reported on a similar issue, although I > can not confirm that my touchpad hardware is exactly the same: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1688625 > > If so, there may be a whole new generation of slimline Windows 10 > netbooks that have this problem. > > martin@alanah:~$ cat /proc/bus/input/devices > > I: Bus=0011 Vendor=0001 Product=0001 Version=ab83 > N: Name="AT Translated Set 2 keyboard" > P: Phys=isa0060/serio0/input0 > S: Sysfs=/devices/platform/i8042/serio0/input/input2 > U: Uniq= > H: Handlers=sysrq kbd event2 leds > B: PROP=0 > B: EV=120013 > B: KEY=402000000 3803078f800d001 feffffdfffefffff fffffffffffffffe > B: MSC=10 > B: LED=7 > > I: Bus=0018 Vendor=0911 Product=5288 Version=0100 > N: Name="SYNA3602:00 0911:5288 Touchpad" > P: Phys=i2c-SYNA3602:00 > S: Sysfs=/devices/pci0000:00/0000:00:16.1/i2c_designware.1/ > i2c-5/i2c-SYNA3602:00/0018:0911:5288.0001/input/input15 > U: Uniq= > H: Handlers=mouse0 event14 > B: PROP=5 > B: EV=1b > B: KEY=e420 30000 0 0 0 0 > B: ABS=260800000000003 > B: MSC=20 > > I: Bus=0003 Vendor=045e Product=00b9 Version=0111 > N: Name="Microsoft Microsoft USB Wireless Mouse" > P: Phys=usb-0000:00:15.0-1/input0 > S: Sysfs=/devices/pci0000:00/0000:00:15.0/usb1/1-1/1-1:1.0/ > 0003:045E:00B9.0002/input/input16 > U: Uniq= > H: Handlers=mouse1 event15 > B: PROP=0 > B: EV=17 > B: KEY=1f0000 0 0 0 0 > B: REL=1c3 > B: MSC=10 > > ProblemType: Bug > DistroRelease: Ubuntu 18.04 > Package: linux-image-4.15.0-20-generic 4.15.0-20.21 > ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17 > Uname: Linux 4.15.0-20-generic x86_64 > ApportVersion: 2.20.9-0ubuntu7 > Architecture: amd64 > CurrentDesktop: MATE > Date: Mon Jun 11 07:57:56 2018 > InstallationDate: Installed on 2018-04-25 (46 days ago) > InstallationMedia: Ubuntu-MATE 18.04 LTS "Bionic Beaver" - Beta amd64 > (20180404) > SourcePackage: linux-signed > UpgradeStatus: No upgrade log present (probably fresh install) > --- > ApportVersion: 2.20.9-0ubuntu7 > Architecture: amd64 > AudioDevicesInUse: > USER PID ACCESS COMMAND > /dev/snd/controlC0: martin 1536 F.... pulseaudio > CurrentDesktop: MATE > DistroRelease: Ubuntu 18.04 > InstallationDate: Installed on 2018-04-25 (48 days ago) > InstallationMedia: Ubuntu-MATE 18.04 LTS "Bionic Beaver" - Beta amd64 > (20180404) > MachineType: Multicom Multicom U230 > Package: linux (not installed) > ProcFB: 0 inteldrmfb > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-20-generic > root=UUID=c7a82fee-6e9d-491d-a38d-f5d6bdb4a930 ro > ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17 > RelatedPackageVersions: > linux-restricted-modules-4.15.0-20-generic N/A > linux-backports-modules-4.15.0-20-generic N/A > linux-firmware 1.173 > Tags: bionic > Uname: Linux 4.15.0-20-generic x86_64 > UpgradeStatus: No upgrade log present (probably fresh install) > UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo > _MarkForUpload: True > dmi.bios.date: 09/15/2017 > dmi.bios.vendor: American Megatrends Inc. > dmi.bios.version: ORO10x.WP313P.NHNAUHL01 > dmi.board.asset.tag: Default string > dmi.board.name: Default string > dmi.board.vendor: Default string > dmi.board.version: Default string > dmi.chassis.asset.tag: Default string > dmi.chassis.type: 10 > dmi.chassis.vendor: Default string > dmi.chassis.version: Default string > dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrORO10x.WP313P.NHNAUHL01: > bd09/15/2017:svnMulticom:pnMulticomU230:pvrDefaultstring:rvnDefaultstring: > rnDefaultstring:rvrDefaultstring:cvnDefaultstring:ct10:cvrDefaultstring: > dmi.product.family: U-series > dmi.product.name: Multicom U230 > dmi.product.version: Default string > dmi.sys.vendor: Multicom > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/ > 1776155/+subscriptions > ** Attachment added: "dmesg.log" https://bugs.launchpad.net/bugs/1776155/+attachment/5160494/+files/dmesg.log -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1776155 Title: Touchpad detected as SYNA3602, does not work at all. Status in linux package in Ubuntu: Confirmed Bug description: On my cheaper-end slimline laptop/netbook the touchpad is (I think wrongly) detected by Linux to be the SYNA 3602. Anyway it does not work at all, neither touchpad nor buttons. Freshly installed Ubuntu 18.04 system. External mouse works fine. It seems that there is a bug reported on a similar issue, although I can not confirm that my touchpad hardware is exactly the same: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1688625 If so, there may be a whole new generation of slimline Windows 10 netbooks that have this problem. martin@alanah:~$ cat /proc/bus/input/devices I: Bus=0011 Vendor=0001 Product=0001 Version=ab83 N: Name="AT Translated Set 2 keyboard" P: Phys=isa0060/serio0/input0 S: Sysfs=/devices/platform/i8042/serio0/input/input2 U: Uniq= H: Handlers=sysrq kbd event2 leds B: PROP=0 B: EV=120013 B: KEY=402000000 3803078f800d001 feffffdfffefffff fffffffffffffffe B: MSC=10 B: LED=7 I: Bus=0018 Vendor=0911 Product=5288 Version=0100 N: Name="SYNA3602:00 0911:5288 Touchpad" P: Phys=i2c-SYNA3602:00 S: Sysfs=/devices/pci0000:00/0000:00:16.1/i2c_designware.1/i2c-5/i2c-SYNA3602:00/0018:0911:5288.0001/input/input15 U: Uniq= H: Handlers=mouse0 event14 B: PROP=5 B: EV=1b B: KEY=e420 30000 0 0 0 0 B: ABS=260800000000003 B: MSC=20 I: Bus=0003 Vendor=045e Product=00b9 Version=0111 N: Name="Microsoft Microsoft USB Wireless Mouse" P: Phys=usb-0000:00:15.0-1/input0 S: Sysfs=/devices/pci0000:00/0000:00:15.0/usb1/1-1/1-1:1.0/0003:045E:00B9.0002/input/input16 U: Uniq= H: Handlers=mouse1 event15 B: PROP=0 B: EV=17 B: KEY=1f0000 0 0 0 0 B: REL=1c3 B: MSC=10 ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: linux-image-4.15.0-20-generic 4.15.0-20.21 ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17 Uname: Linux 4.15.0-20-generic x86_64 ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 CurrentDesktop: MATE Date: Mon Jun 11 07:57:56 2018 InstallationDate: Installed on 2018-04-25 (46 days ago) InstallationMedia: Ubuntu-MATE 18.04 LTS "Bionic Beaver" - Beta amd64 (20180404) SourcePackage: linux-signed UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: martin 1536 F.... pulseaudio CurrentDesktop: MATE DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2018-04-25 (48 days ago) InstallationMedia: Ubuntu-MATE 18.04 LTS "Bionic Beaver" - Beta amd64 (20180404) MachineType: Multicom Multicom U230 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-20-generic root=UUID=c7a82fee-6e9d-491d-a38d-f5d6bdb4a930 ro ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17 RelatedPackageVersions: linux-restricted-modules-4.15.0-20-generic N/A linux-backports-modules-4.15.0-20-generic N/A linux-firmware 1.173 Tags: bionic Uname: Linux 4.15.0-20-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/15/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: ORO10x.WP313P.NHNAUHL01 dmi.board.asset.tag: Default string dmi.board.name: Default string dmi.board.vendor: Default string dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 10 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrORO10x.WP313P.NHNAUHL01:bd09/15/2017:svnMulticom:pnMulticomU230:pvrDefaultstring:rvnDefaultstring:rnDefaultstring:rvrDefaultstring:cvnDefaultstring:ct10:cvrDefaultstring: dmi.product.family: U-series dmi.product.name: Multicom U230 dmi.product.version: Default string dmi.sys.vendor: Multicom To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1776155/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
