I have the same issue.
Sound card works with 127 kernel and with 4.15.xx under Kubuntu 18.04 but fails 
to work under 128 kernel.
Moreover, it causes Plasma load about several minutes until error line in dmesg 
appear
hda_intel azx_get_response timeout switching to single cmd mode
this is my sound card
00:1f.3 Audio device: Intel Corporation Device 9d71 (rev 21)
At the end, after next reboot under 128 sound card disappears from lspci 
completely and do not appear even if I boot to any other kernel or even other 
OS.
I have to disable it and enable back in BIOS in order to appear back in lspci.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1777345

Title:
  Sound card not working in Ubuntu new kernel version except reinstall
  some packages

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I have some problem in Ubuntu sound card since I upgraded the latest
  4.4.0-128-generic or 4.4.0-127-generic version of the Ubuntu linux
  kernel.

  while I start the computer, sound card is unable to work(there is
  nothing at sound setting output).

  I try to restart alsa, but:

  sudo alsa force-reload
  [sudo] password for jay: 
  Unloading ALSA sound driver modules: snd-hda-codec-hdmi snd-hda-codec-realtek 
snd-hda-codec-generic snd-hda-intel snd-hda-codec snd-hda-core snd-hwdep 
snd-pcm snd-seq-midi snd-seq-midi-event snd-rawmidi snd-seq snd-seq-device 
snd-timer (failed: modules still loaded: snd-hda-codec-hdmi 
snd-hda-codec-realtek snd-hda-codec-generic snd-hda-intel snd-hda-codec 
snd-hda-core snd-hwdep snd-pcm snd-timer).
  Loading ALSA sound driver modules: snd-hda-codec-hdmi snd-hda-codec-realtek 
snd-hda-codec-generic snd-hda-intel snd-hda-codec snd-hda-core snd-hwdep 
snd-pcm snd-seq-midi snd-seq-midi-event snd-rawmidi snd-seq snd-seq-device 
snd-timer.

  
  So I try to reinstall the driver modules in Ubuntu like this:

  sudo apt-get -y --reinstall install linux-sound-base alsa-base alsa-
  utils lightdm ubuntu-desktop  linux-image-`uname -r` libasound2

  And killall the process

  sudo killall pulseaudio

  The sound card began normal work now.

  Also I founded a lot of error log in /var/log/kern.log like this:

  Jun 16 14:47:57 home kernel: [ 3494.077340] pcieport 0000:00:1c.0: AER: 
Corrected error received: id=00e0
  Jun 16 14:47:57 home kernel: [ 3494.077357] pcieport 0000:00:1c.0: PCIe Bus 
Error: severity=Corrected, type=Physical Layer, id=00e0(Receiver ID)
  Jun 16 14:47:57 home kernel: [ 3494.077365] pcieport 0000:00:1c.0:   device 
[8086:a115] error status/mask=00000001/00002000
  Jun 16 14:47:57 home kernel: [ 3494.077372] pcieport 0000:00:1c.0:    [ 0] 
Receiver Error 

  This problem occurs every time I start the computer.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-128-generic 4.4.0-128.154
  ProcVersionSignature: Ubuntu 4.4.0-128.154-generic 4.4.131
  Uname: Linux 4.4.0-128-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.18
  Architecture: amd64
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', 
'/dev/snd/hwC0D2', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D8p', '/dev/snd/pcmC0D7p', 
'/dev/snd/pcmC0D3p', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', 
'/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
  CurrentDesktop: Unity
  Date: Mon Jun 18 02:05:02 2018
  HibernationDevice: RESUME=UUID=32298c43-8318-4e86-aca6-1981d4b8e354
  InstallationDate: Installed on 2017-06-19 (363 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 
(20160420.1)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 003: ID 8087:0a2a Intel Corp. 
   Bus 001 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: TOPFEEL Topone series
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-128-generic.efi.signed 
root=UUID=65406781-a74d-4e48-91f2-3ddf67b6711c ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-128-generic N/A
   linux-backports-modules-4.4.0-128-generic  N/A
   linux-firmware                             1.157.19
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/20/2017
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P010AP0-JIYE
  dmi.board.asset.tag: Default string
  dmi.board.name: H110D4-P1
  dmi.board.vendor: TOPFEEL
  dmi.board.version: 1.00
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  dmi.chassis.vendor: TOPFEEL
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrP010AP0-JIYE:bd03/20/2017:svnTOPFEEL:pnToponeseries:pvr:rvnTOPFEEL:rnH110D4-P1:rvr1.00:cvnTOPFEEL:ct3:cvr:
  dmi.product.name: Topone series
  dmi.sys.vendor: TOPFEEL

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1777345/+subscriptions

-- 
Mailing list: https://launchpad.net/~kernel-packages
Post to     : kernel-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~kernel-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to