Alternatively, now that we have a bug number, you can start by just running this command on the machine:
apport-collect 1776859 That will do all of the work for you. Or most of it at least. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1776859 Title: Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571) Status in bluez package in Ubuntu: Incomplete Status in linux package in Ubuntu: Incomplete Bug description: Hello, I have installed ubuntu 18.04 LTS on my laptop Acer aspire E1-571 and I cannot turn on the bluetooth. It's not that it doesn't find the devises, but I do not either have the option to turn it on. I've tried installing all drivers I have found (bluez gnome, blueman, shell extension...), but the same issue remains. It is no blocked either, I've tried "sudo rfkill list" in every modification and always the same: 0: acer-wireless: Wireless LAN Soft blocked: no Hard blocked: no 1: phy0: Wireless LAN Soft blocked: no Hard blocked: no 2: brcmwl-0: Wireless LAN Soft blocked: no Hard blocked: no Do someone know what might be happening? Any solution? Thank you so much in advance. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1776859/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
