This bug is missing log files that will aid in diagnosing the problem.
While running an Ubuntu kernel (not a mainline or third-party kernel)
please enter the following command in a terminal window:
apport-collect 1776616
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
** Tags added: bionic
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https://bugs.launchpad.net/bugs/1776616
Title:
Ubuntu 18.04 getting stuck at "Starting Reboot" and "Starting Power-
Off"
Status in linux package in Ubuntu:
Incomplete
Bug description:
Hardware: HPE ProLiant DL360 gen9
Ubuntu Version: 18.04
Problem: When rebooting the server, everything goes well (shutting
down services, unmounting etc) until the last step where it reads
"Starting Reboot". At this point the system is getting stuck and
nothing else can can be done than holding the power button in for a
long enough time to turn it off. At the same time as the system get
stuck, a red error light is lightening up on the server. This light is
green until it reaches this "Starting Reboot" stage. The same happens
if the server is shutdown, with the difference that the last message
is "Starting Power-Off" instead of "Starting Reboot".
The server is installed with a new clean 18.04 installation. This
server was rebooting/shutting down without a problem with all releases
between 16.04 and 17.10.
This problem is serious as it prevents remote reboot.
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