Did this issue start happening after an update/upgrade?  Was there a
prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v4.17 kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as
"Confirmed".


Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.17-rc7

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

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https://bugs.launchpad.net/bugs/1774425

Title:
  i915 driver limits virtual resolution to 8192x8192

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I have an Intel Iris Pro 580 in my Intel Skull Canyon NUC6I7KYK, a
  nice little device that has 3 video outputs:

  * HDMI 2.0
  * Mini DisplayPort
  * Thunderbolt USB-C

  The product specifications states that the device is able to output
  three 4K signals. Unfortunately, whenever I tried this in Ubuntu it
  failed, without any clear error message.

  After fiddling with other DEs, Kubuntu told me the virtual resolution
  was not supported. And indeed, as soon as I limited the virtual
  resolution of the 3 screens to fit in 8192x8192 pixels, all screens
  worked.

  Apparently, the i915 driver (in
  "drivers/gpu/drm/i915/intel_display.c") has not been updated for newer
  devices when reporting the maximum resolution.

  As you can see here:
  
https://github.com/torvalds/linux/blob/master/drivers/gpu/drm/i915/intel_display.c#L14671

  Only GEN_2 & GEN_3 are checked for, but since the 7th generation max
  virtual resolutions of 16384x16384 are supported.

  This issue has been reported to the i915 maintainers a few times, but
  nothing has changed yet :/

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