This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1769792 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1769792 Title: Keyboard and Touchpad do not work after suspend/resume Status in linux package in Ubuntu: Incomplete Bug description: My laptop is a Toshiba Satellite C850D with updated 18.04 installed. When resuming from suspend, I have no keyboard and touchpad. dmesg shows "i8042: Can't reactivate KBD port" This looks like a recurring problem, and is just like these: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1014240 https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1142118 Here's the dmesg output from before and after suspending. https://paste.ubuntu.com/p/rsFX9Yw7Xh/ This post also talks about this bit failing for a lot of people! http://lightrush.ndoytchev.com/random-1/i8042quirkoptions Some of the function keys work, such as changing the screen brightness, but the key (fn+F5) does not turn the touchpad back on. I have not yet tried any of the suggested options, as results have been mixed, but I will. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: linux-image-4.15.0-20-generic 4.15.0-20.21 ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17 Uname: Linux 4.15.0-20-generic x86_64 ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Mon May 7 22:01:26 2018 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_CA.UTF-8 SHELL=/bin/bash SourcePackage: linux-signed UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1769792/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp