Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?
Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.16 kernel[0]. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. Once testing of the upstream kernel is complete, please mark this bug as "Confirmed". Thanks in advance. [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.17-rc3 ** Changed in: linux (Ubuntu) Importance: Undecided => High ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1767120 Title: My laptop freezes frequently Status in linux package in Ubuntu: Incomplete Bug description: On opening two applications ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: linux-image-4.13.0-38-generic 4.13.0-38.43 ProcVersionSignature: Ubuntu 4.13.0-38.43-generic 4.13.16 Uname: Linux 4.13.0-38-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: ngizeh 1460 F.... pulseaudio /dev/snd/controlC1: ngizeh 1460 F.... pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Apr 26 17:05:39 2018 HibernationDevice: RESUME=UUID=02c721d2-df51-490e-8b5f-1caa5844d584 InstallationDate: Installed on 2017-11-14 (163 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018) MachineType: LENOVO 20238 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-38-generic.efi.signed root=UUID=fe4280f1-c98f-4965-a3e5-72a1c9058c5b ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.13.0-38-generic N/A linux-backports-modules-4.13.0-38-generic N/A linux-firmware 1.169.3 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/08/2013 dmi.bios.vendor: LENOVO dmi.bios.version: 79CN41WW(V3.01) dmi.board.asset.tag: No Asset Tag dmi.board.name: INVALID dmi.board.vendor: LENOVO dmi.board.version: 00000000Not Defined dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Lenovo G510 dmi.modalias: dmi:bvnLENOVO:bvr79CN41WW(V3.01):bd11/08/2013:svnLENOVO:pn20238:pvrLenovoG510:rvnLENOVO:rnINVALID:rvr00000000NotDefined:cvnLENOVO:ct10:cvrLenovoG510: dmi.product.family: IDEAPAD dmi.product.name: 20238 dmi.product.version: Lenovo G510 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1767120/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp