apport information ** Tags added: apport-collected xenial
** Description changed: Laptop: Asus FX503DV-EH73 Touchpad: ITE Tech. Inc. ITE Device(8910) It did not work in "Try ubuntu" nor after installation. + --- + ApportVersion: 2.20.1-0ubuntu2.15 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: gabriel 1926 F.... pulseaudio + CurrentDesktop: Unity + DistroRelease: Ubuntu 16.04 + EcryptfsInUse: Yes + HibernationDevice: RESUME=UUID=fd2de276-942d-44fd-b739-3b2b6d5a898c + InstallationDate: Installed on 2018-03-31 (0 days ago) + InstallationMedia: Ubuntu 16.04.4 LTS "Xenial Xerus" - Release amd64 (20180228) + MachineType: ASUSTeK COMPUTER INC. FX503VD + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-37-generic.efi.signed root=UUID=46270cd3-93b4-461e-a656-aa6038f398be ro i8042.kbdreset=1 i8042.reset quiet splash acpi=force vt.handoff=7 + ProcVersionSignature: Ubuntu 4.13.0-37.42~16.04.1-generic 4.13.13 + RelatedPackageVersions: + linux-restricted-modules-4.13.0-37-generic N/A + linux-backports-modules-4.13.0-37-generic N/A + linux-firmware 1.157.17 + Tags: xenial + Uname: Linux 4.13.0-37-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 10/03/2017 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: FX503VD.302 + dmi.board.asset.tag: ATN12345678901234567 + dmi.board.name: FX503VD + dmi.board.vendor: ASUSTeK COMPUTER INC. + dmi.board.version: 1.0 + dmi.chassis.asset.tag: No Asset Tag + dmi.chassis.type: 10 + dmi.chassis.vendor: ASUSTeK COMPUTER INC. + dmi.chassis.version: 1.0 + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrFX503VD.302:bd10/03/2017:svnASUSTeKCOMPUTERINC.:pnFX503VD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnFX503VD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: + dmi.product.family: FX + dmi.product.name: FX503VD + dmi.product.version: 1.0 + dmi.sys.vendor: ASUSTeK COMPUTER INC. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1760259/+attachment/5097069/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1760259 Title: Touchpad never worked in ubuntu (ASUS FX503DV-EH73) Status in linux package in Ubuntu: Confirmed Bug description: Laptop: Asus FX503DV-EH73 Touchpad: ELAN1200:00 04F3:303E Touchpad It did not work in "Try ubuntu" nor after installing Ubuntu. I added i8042.reset to grub and now it "works", but it not responding correctly. It has some lag and sometimes it doesn't move. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1760259/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp