Public bug reported:
After updating the kernel, my second monitor which is connected through
HDMI stopped working. There is no signal detected. I am reasonably
certain the kernel update is to blame. I performed an update with apt,
autoremoved the previous kernel, and rebooted. After this, the monitor
stayed black. Attached the relevant entries from apt history are
included, indicating which packages were exactly updated.
Start-Date: 2018-03-14 20:11:51
Commandline: apt upgrade
Requested-By: brecht (1000)
Install: linux-signed-image-4.13.0-37-generic:amd64 (4.13.0-37.42, automatic),
linux-image-extra-4.13.0-37-generic:amd64 (4.13.0-37.42, automatic),
linux-headers-4.13.0-37-generic:amd64 (4.13.0-37.42, automatic),
linux-headers-4.13.0-37:amd64 (4.13.0-37.42, automatic),
linux-image-4.13.0-37-generic:amd64 (4.13.0-37.42, automatic)
Upgrade: linux-headers-generic:amd64 (4.13.0.36.38, 4.13.0.37.40),
linux-libc-dev:amd64 (4.13.0-36.40, 4.13.0-37.42), linux-image-generic:amd64
(4.13.0.36.38, 4.13.0.37.40), keybase:amd64 (1.0.45-20180313160419.f0de728311,
1.0.45-20180314153959.acd706b851), linux-signed-image-generic:amd64
(4.13.0.36.38, 4.13.0.37.40), papirus-icon-theme:amd64
(20180311-2268+pkg18~ubuntu17.10.1, 20180314-2272+pkg18~ubuntu17.10.1),
linux-signed-generic:amd64 (4.13.0.36.38, 4.13.0.37.40),
firefox-locale-en:amd64 (59.0~b14+build1-0ubuntu0.17.10.1,
59.0+build5-0ubuntu0.17.10.1), firefox-locale-nl:amd64
(59.0~b14+build1-0ubuntu0.17.10.1, 59.0+build5-0ubuntu0.17.10.1), firefox:amd64
(59.0~b14+build1-0ubuntu0.17.10.1, 59.0+build5-0ubuntu0.17.10.1),
linux-generic:amd64 (4.13.0.36.38, 4.13.0.37.40)
End-Date: 2018-03-14 20:13:19
Start-Date: 2018-03-14 20:14:44
Commandline: apt autoremove
Requested-By: brecht (1000)
Remove: linux-image-extra-4.13.0-32-generic:amd64 (4.13.0-32.35),
linux-headers-4.13.0-32-generic:amd64 (4.13.0-32.35), libbotan-1.10-1:amd64
(1.10.16-1), linux-headers-4.13.0-32:amd64 (4.13.0-32.35),
linux-image-4.13.0-32-generic:amd64 (4.13.0-32.35),
linux-signed-image-4.13.0-32-generic:amd64 (4.13.0-32.35)
End-Date: 2018-03-14 20:15:00
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: linux-image-4.13.0-37-generic 4.13.0-37.42
ProcVersionSignature: Ubuntu 4.13.0-37.42-generic 4.13.13
Uname: Linux 4.13.0-37-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: brecht 3585 F.... pulseaudio
CurrentDesktop: KDE
Date: Wed Mar 14 21:06:10 2018
HibernationDevice: RESUME=UUID=efdbd05c-0e51-415e-93d8-dca9b1b7fbf3
InstallationDate: Installed on 2017-10-10 (155 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170926)
MachineType: Notebook W65_W67RZ
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-37-generic.efi.signed
root=/dev/mapper/ssd-root ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-4.13.0-37-generic N/A
linux-backports-modules-4.13.0-37-generic N/A
linux-firmware 1.169.3
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/27/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1.05.09
dmi.board.asset.tag: Tag 12345
dmi.board.name: W65_W67RZ
dmi.board.vendor: Notebook
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Notebook
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr1.05.09:bd05/27/2016:svnNotebook:pnW65_W67RZ:pvrNotApplicable:rvnNotebook:rnW65_W67RZ:rvrNotApplicable:cvnNotebook:ct10:cvrN/A:
dmi.product.family: Not Applicable
dmi.product.name: W65_W67RZ
dmi.product.version: Not Applicable
dmi.sys.vendor: Notebook
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug artful uec-images
** Summary changed:
- Upgrade to linux 4.13.0-32-generic broke HDMI monitor
+ Upgrade to linux 4.13.0-37-generic broke HDMI monitor
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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1755899
Title:
Upgrade to linux 4.13.0-37-generic broke HDMI monitor
Status in linux package in Ubuntu:
New
Bug description:
After updating the kernel, my second monitor which is connected
through HDMI stopped working. There is no signal detected. I am
reasonably certain the kernel update is to blame. I performed an
update with apt, autoremoved the previous kernel, and rebooted. After
this, the monitor stayed black. Attached the relevant entries from apt
history are included, indicating which packages were exactly updated.
Start-Date: 2018-03-14 20:11:51
Commandline: apt upgrade
Requested-By: brecht (1000)
Install: linux-signed-image-4.13.0-37-generic:amd64 (4.13.0-37.42,
automatic), linux-image-extra-4.13.0-37-generic:amd64 (4.13.0-37.42,
automatic), linux-headers-4.13.0-37-generic:amd64 (4.13.0-37.42, automatic),
linux-headers-4.13.0-37:amd64 (4.13.0-37.42, automatic),
linux-image-4.13.0-37-generic:amd64 (4.13.0-37.42, automatic)
Upgrade: linux-headers-generic:amd64 (4.13.0.36.38, 4.13.0.37.40),
linux-libc-dev:amd64 (4.13.0-36.40, 4.13.0-37.42), linux-image-generic:amd64
(4.13.0.36.38, 4.13.0.37.40), keybase:amd64 (1.0.45-20180313160419.f0de728311,
1.0.45-20180314153959.acd706b851), linux-signed-image-generic:amd64
(4.13.0.36.38, 4.13.0.37.40), papirus-icon-theme:amd64
(20180311-2268+pkg18~ubuntu17.10.1, 20180314-2272+pkg18~ubuntu17.10.1),
linux-signed-generic:amd64 (4.13.0.36.38, 4.13.0.37.40),
firefox-locale-en:amd64 (59.0~b14+build1-0ubuntu0.17.10.1,
59.0+build5-0ubuntu0.17.10.1), firefox-locale-nl:amd64
(59.0~b14+build1-0ubuntu0.17.10.1, 59.0+build5-0ubuntu0.17.10.1), firefox:amd64
(59.0~b14+build1-0ubuntu0.17.10.1, 59.0+build5-0ubuntu0.17.10.1),
linux-generic:amd64 (4.13.0.36.38, 4.13.0.37.40)
End-Date: 2018-03-14 20:13:19
Start-Date: 2018-03-14 20:14:44
Commandline: apt autoremove
Requested-By: brecht (1000)
Remove: linux-image-extra-4.13.0-32-generic:amd64 (4.13.0-32.35),
linux-headers-4.13.0-32-generic:amd64 (4.13.0-32.35), libbotan-1.10-1:amd64
(1.10.16-1), linux-headers-4.13.0-32:amd64 (4.13.0-32.35),
linux-image-4.13.0-32-generic:amd64 (4.13.0-32.35),
linux-signed-image-4.13.0-32-generic:amd64 (4.13.0-32.35)
End-Date: 2018-03-14 20:15:00
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: linux-image-4.13.0-37-generic 4.13.0-37.42
ProcVersionSignature: Ubuntu 4.13.0-37.42-generic 4.13.13
Uname: Linux 4.13.0-37-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: brecht 3585 F.... pulseaudio
CurrentDesktop: KDE
Date: Wed Mar 14 21:06:10 2018
HibernationDevice: RESUME=UUID=efdbd05c-0e51-415e-93d8-dca9b1b7fbf3
InstallationDate: Installed on 2017-10-10 (155 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170926)
MachineType: Notebook W65_W67RZ
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-37-generic.efi.signed
root=/dev/mapper/ssd-root ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-4.13.0-37-generic N/A
linux-backports-modules-4.13.0-37-generic N/A
linux-firmware 1.169.3
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/27/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1.05.09
dmi.board.asset.tag: Tag 12345
dmi.board.name: W65_W67RZ
dmi.board.vendor: Notebook
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Notebook
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr1.05.09:bd05/27/2016:svnNotebook:pnW65_W67RZ:pvrNotApplicable:rvnNotebook:rnW65_W67RZ:rvrNotApplicable:cvnNotebook:ct10:cvrN/A:
dmi.product.family: Not Applicable
dmi.product.name: W65_W67RZ
dmi.product.version: Not Applicable
dmi.sys.vendor: Notebook
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