Some follow up information. That installation process went pretty badly. It took at least three tries before I had a working system, running with the 4.13.36 kernel.
The video system seems to be the weak link as far as this computer is concerned. This morning I booted up and went to breakfast. When I came back the primary screen was but I could see the cursor on the second screen. After I punched the escape key the primary came on but the lower half was acting wacky. The icons that resided on that part of the screen were pushed up and over the icons above them. If I moved the icon down it jumped back up when I let is go. The menu opened up in the middle of the screen. It was as if the driver thought the lower left corner of the screen was in the middle left of the display. The background looked normal. All for now. I might have time to try the kernel that is in development next weekend. On 02/27/2018 02:47 PM, Joseph Salisbury wrote: > ** Changed in: linux (Ubuntu) > Importance: Undecided => Medium > > ** Changed in: linux (Ubuntu) > Status: Confirmed => Incomplete > > ** Changed in: linux (Ubuntu) > Status: Incomplete => Invalid > -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1751512 Title: Kernel 4.13.0-32 goes dark after boot with two monitors Status in linux package in Ubuntu: Invalid Bug description: I did a new install today of Mint 18.3 on my laptop. Dell latitude E6410 Installed without connecting to the internet. After install finished I booted a few times before connecting an external monitor. It still booted ok. Then I ran the software update and got a bunch of level 1 and level 2 updates. No problems. There were four level 3 updates systemd 229-4ubuntu21.1 linix-firmware 1.157.16 linux-libc-dev 4.4.0-116.140 linuxkernel 4.13.0-36.40-16.041 I installed them one at a time and restarted the laptop after each one. After the kernel update the laptop would boot and show the square mint icon for a brief time them the screen goes dark. Once I disconected the external monitor the laptop rebooted correctly. I tested the external montior with VGA and HDMI to DVI cable. The same response. I reverted to the 4.10.0-38 kernel that came with the installer ISO. Am back up and running. There is a problem with the new kernel. --- ApportVersion: 2.20.1-0ubuntu2.15 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: alan 1777 F.... pulseaudio CurrentDesktop: MATE DistroRelease: Linux 18.3 HibernationDevice: RESUME=UUID=d536e87b-7a3c-48dc-9e30-ed32fc32e74a InstallationDate: Installed on 2018-02-24 (1 days ago) InstallationMedia: Linux Mint 18.3 "Sylvia" - Release amd64 20171124 Lsusb: Bus 002 Device 004: ID 0a5c:5800 Broadcom Corp. BCM5880 Secure Applications Processor Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Latitude E6410 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-36-generic root=UUID=b2b6da50-3200-491a-95d1-eeab4794941c ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.13.0-36.40~16.04.1-generic 4.13.13 RelatedPackageVersions: linux-restricted-modules-4.13.0-36-generic N/A linux-backports-modules-4.13.0-36-generic N/A linux-firmware 1.157.16 Tags: sylvia Uname: Linux 4.13.0-36-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 11/30/2011 dmi.bios.vendor: Dell Inc. dmi.bios.version: A11 dmi.board.name: 0667CC dmi.board.vendor: Dell Inc. dmi.board.version: A01 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA11:bd11/30/2011:svnDellInc.:pnLatitudeE6410:pvr0001:rvnDellInc.:rn0667CC:rvrA01:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E6410 dmi.product.version: 0001 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1751512/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
