This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1751512 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1751512 Title: Kernel 4.13.0-32 goes dark after boot with two monitors Status in linux package in Ubuntu: Incomplete Bug description: I did a new install today of Mint 18.3 on my laptop. Dell latitude E6410 Installed without connecting to the internet. After install finished I booted a few times before connecting an external monitor. It still booted ok. Then I ran the software update and got a bunch of level 1 and level 2 updates. No problems. There were four level 3 updates systemd 229-4ubuntu21.1 linix-firmware 1.157.16 linux-libc-dev 4.4.0-116.140 linuxkernel 4.13.0-36.40-16.041 I installed them one at a time and restarted the laptop after each one. After the kernel update the laptop would boot and show the square mint icon for a brief time them the screen goes dark. Once I disconected the external monitor the laptop rebooted correctly. I tested the external montior with VGA and HDMI to DVI cable. The same response. I reverted to the 4.10.0-38 kernel that came with the installer ISO. Am back up and running. There is a problem with the new kernel. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1751512/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp