Can you attach the full dmesg? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1742318
Title: USB-Storage Quirk for 174c:1356 Status in linux package in Ubuntu: Incomplete Bug description: A usb-storage quirk is needed for the Mediasonic ProRaid 2 Bay 2.5' SATA HDD / SSD Enclosure - USB 3.1 Gen-II Type-C (HUR6-SU31) for reliable use in Ubuntu/Kubuntu 14-17.10. Using quirk 'u' appears to have fixed disconnect issues during install and use. Linux Version: Ubuntu 4.13.0-16.19-generic 4.13.4 Device ID:174c:1356 ASMedia Technology Inc. usb 9-1: new SuperSpeed USB device number 2 using xhci_hcd usb 9-1: New USB device found, idVendor=174c, idProduct=1356 usb 9-1: New USB device strings: Mfr=2, Product=3, SerialNumber=1 usb 9-1: Product: ASM1352R-Fast usb 9-1: Manufacturer: ASMT usb 9-1: SerialNumber: 0000000000000001 usb 9-1: UAS is blacklisted for this device, using usb-storage instead Note: With/without UAS the issue persisted. I disabled UAS to prevent devices sleeping to eliminate that as a possibility. Symptoms: Before using the quirk, the enclosure would completely stop responding during an install attempt, and the usb host would eventually be disabled. The device's LEDs would continue to blink as if being accessed. Fix: I specified the quirk by appending "usb- storage.quirks=174c:1356:u" to the linux line in Grub. Hopefully others can verify this (if I'm not insane) and include a patch for this upstream in the Kernel. Note: For those who install to a device such as this, you may need to modify your installation before booting it, by creating a file "/etc/modprobe.d/asm1352r-usb-quirk.conf" with contents "options usb- storage quirks=0x174c:0x1356:u". I have seen others (through Google) issuing the same "u" quirk for several ASMedia devices...Perhaps their chipsets need this? This is my first bug report. If any more information is needed, please inform me. I'd like to thank a TJ- in Ubuntu's IRC for helping nail this down. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1742318/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
