This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1697450 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1697450 Title: Whole machine freezes at startup using kernels after 4.8 Status in linux package in Ubuntu: Incomplete Bug description: I'm trying to install from the daily Artful desktop image (20170612). After boot, the gnome session hangs at startup, while the "zoom" animation is being shown. I have an intel card: 00:02.0 VGA compatible controller: Intel Corporation Xeon E3-1200 v2/3rd Gen Core processor Graphics Controller (rev 09) (prog-if 00 [VGA controller]) Subsystem: Gigabyte Technology Co., Ltd Xeon E3-1200 v2/3rd Gen Core processor Graphics Controller Flags: bus master, fast devsel, latency 0, IRQ 29 Memory at f7800000 (64-bit, non-prefetchable) [size=4M] Memory at e0000000 (64-bit, prefetchable) [size=256M] I/O ports at f000 [size=64] [virtual] Expansion ROM at 000c0000 [disabled] [size=128K] Capabilities: [90] MSI: Enable+ Count=1/1 Maskable- 64bit- Capabilities: [d0] Power Management version 2 Capabilities: [a4] PCI Advanced Features Kernel driver in use: i915 Kernel modules: i915 I'm not sure how to debug this further, but I had similar issues with the installer from Zesty as well (see https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1681846) With Artful, at least it gets past the splash screen but then it hangs. Note that the system is currently running Yakkety with no issue. --- ApportVersion: 2.20.7-0ubuntu2 Architecture: amd64 CurrentDesktop: GNOME DistroRelease: Ubuntu 17.10 InstallationDate: Installed on 2017-07-30 (71 days ago) InstallationMedia: Ubuntu-Server 17.10 "Artful Aardvark" - Alpha amd64 (20170730) NonfreeKernelModules: zfs zunicode zcommon znvpair zavl Package: linux PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 4.8.0-59.64-generic 4.8.17 Tags: artful wayland-session Uname: Linux 4.8.0-59-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip libvirt lpadmin lxd plugdev sambashare sudo _MarkForUpload: True To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1697450/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp